Assam ASSEB HSLC NSQF Retail Trade study plan

Define retail and list at least six channel types (store, kiosk, hawker, e-commerce, catalogue, door-to-door) with one local example each

Trace the flow of goods from manufacturer to wholesaler to retailer to consumer and label each intermediary's margin role

Identify the main store formats found in Assam (kirana, departmental store, supermarket, specialty, malls in Guwahati) and state their typical size and assortment depth

Sketch a basic store layout marking entrance, decompression zone, power wall, checkout and stockroom, and justify each placement

Classify ten products into staple, convenience, impulse and specialty using the NSQF merchandise categories

Apply the five rules of visual merchandising (balance, emphasis, proportion, rhythm, harmony) to critique two shop displays you visit

Build a planogram for a 4-shelf gondola showing eye-level, reach and stoop levels with product placement reasoning

Explain FIFO and FEFO and demonstrate which applies to a dairy cooler versus a footwear rack

Calculate facing count, shelf capacity and reorder point from given sales and lead-time figures

List store opening and closing checklists with at least eight items each

Distinguish periodic and perpetual inventory systems and state when a small retailer should use each

Compute stock turnover ratio, average stock, shrinkage percentage and stock-to-sales ratio from a supplied dataset

Prepare a simple stock register with opening stock, receipts, issues and closing balance for five SKUs

Record the standard retail journal entries for cash sales, credit sales, purchase returns and goods damaged in store

Reconcile a physical stock count against book stock and write the adjustment entry for the shortfall

Map the seven stages of the retail selling process from greeting to after-sales follow-up and script one line for each stage

Handle five objection types (price, quality, availability, timing, trust) with a written response for each

Demonstrate GST-inclusive billing: compute CGST, SGST and IGST on three sample invoices at 5%, 12% and 18%

Identify the fields a valid Indian retail invoice must carry, including GSTIN, HSN code, invoice number series and place of supply

Compare cash, card, UPI and credit sale at the POS and list the record each generates

Role-play a full customer interaction covering greeting, needs probing, demonstration, closing and upselling, recorded as a self-assessment

Explain customer lifetime value and calculate it for a repeat kirana customer over three years

Practise POS operations: item scan, quantity change, discount application, hold and resume bill, void and refund

Describe how to handle a return, exchange and a billing error at the counter while keeping the customer calm

Draft a short customer feedback form with five rating items and one open question

Identify fire hazards in a retail store and state the correct extinguisher class for each, plus evacuation drill steps

List safe manual-handling and ladder-use rules for stockroom work and shelving

Explain CCTV, EAS tags, mirror placement and cash-handling controls as theft-deterrence measures

Complete a daily cash reconciliation: opening float, receipts, payouts, card and UPI settlement, closing balance

State the retailer's duties under the Legal Metrology Act on weighing, MRP and packaged-goods labelling

Write a 150-word business pitch for a small retail venture using the problem, solution, customer, cost and margin structure

Practise active listening and paraphrasing in three customer scenarios and note the phrasing used

Draft a CV and cover letter for a retail sales associate role highlighting NSQF competencies

Estimate startup cost, monthly fixed cost and break-even units for a small shop

Identify three government support schemes for micro-retail entrepreneurs and state one eligibility condition each

Assemble the project file with evidence for all prior deliverables in exam-required order

Rehearse the viva: answer ten likely questions on planogram, FIFO, GST billing and shrinkage in under two minutes each

Complete two timed full-syllabus mock papers and score each domain separately

Revise the three weakest domains identified by mock scores with targeted notes

Prepare a 10-minute practical demonstration of POS billing and stock entry