Federal Bank Office Assistant study materials
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Federal Bank Office Assistant: Computer Knowledge / Computer Awareness

Federal Bank Office Assistant · Work through your exam, one topic at a time.

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Computer Knowledge / Computer Awareness

Computer Awareness tests everyday computing, office software, networking, and the digital channels a bank branch uses.

Core rules

  • Memory: 1 byte = 8 bits; 1 KB = 1024 bytes; 1 MB = 1024 KB; 1 GB = 1024 MB. RAM is volatile primary memory; hard disks and SSDs are secondary storage.
  • Input devices include keyboard, mouse, scanner, and microphone; output devices include monitor, printer, and speaker. A modem converts digital signals to analog and back.
  • Shortcuts: Ctrl+C copy, Ctrl+X cut, Ctrl+V paste, Ctrl+Z undo, Ctrl+S save, Ctrl+F find.
  • An operating system manages hardware and software; Windows, Linux, and macOS are examples. Common file types are .docx, .xlsx, .pptx, and .pdf.
  • Networking: LAN is local, WAN spans larger areas; HTTP and HTTPS are web protocols, with the s indicating encryption.
  • Banking IT: CBS connects branches; NEFT, RTGS, and IMPS transfer funds electronically; CTS handles cheque truncation.

Worked example

Cell C5 contains =B5*$D$1. Copy it to C6. The relative reference B5 shifts down one row to B6, but the absolute reference $D$1 stays fixed, so C6 shows =B6*$D$1.

Traps

Confusing RAM with ROM; calling software hardware; swapping Ctrl+X and Ctrl+C; and assuming HTTPS only means a faster site rather than a secure connection.