IC-38 Corporate Agent / SP cheat sheet

The IC-38 (Corporate Agent) pre-recruitment training is delivered as an online training module mandated by IRDAI; the Insurance Institute of India (III) publishes the syllabus, study material and examination framework for it.

Training must be completed before the examination; the corporate agent's designated/authorised persons and specified employees undergo the training, and completion is a precondition for appearing in the IC-38 examination.

The examination is computer-based/online, objective in format (multiple-choice questions), with a pass mark set by the examining body; candidates are typically required to score at least 60% to qualify.

The syllabus covers insurance fundamentals, life and non-life products, underwriting, claims, insurance law and regulation of corporate agency, plus ethics and sales practices.

The study material is the III-published IC-38 workbook/module; questions are drawn from this published material and IRDAI regulations, so the workbook is the primary reference.

Candidates must carry valid identity proof and the examination admit/registration details to the test centre; electronic devices and study material are not permitted in the examination hall.

A pass in IC-38 is valid for the corporate agent's authorised persons; the certificate must be maintained and produced for inspection by the insurer or IRDAI on demand.

Corporate agents must ensure that persons soliciting or servicing insurance business hold valid IC-38 certification, and that training is refreshed/renewed as required by the insurer and IRDAI norms.

Pre-recruitment training for corporate agents is mandatory under IRDAI (Insurance Agents) Regulations; no person may act as an authorised/designated person without completing it.

The online training module is hosted/approved by the insurer or III; attendance and completion are recorded, and the completion certificate is a prerequisite for the IC-38 examination.

Examination registration is done through the insurer or the examining body; the candidate is allotted a slot and examination centre (or online proctored session) after registration is confirmed.

Examination results are declared by the examining body; a pass certificate is issued to the candidate and is valid for soliciting insurance business through the corporate agent.

If a candidate fails, re-examination is permitted after the prescribed waiting period and fee; repeated failure may require re-training as per insurer norms.

The corporate agent must maintain records of training completion and examination passes for each authorised person, and make them available to the insurer/IRDAI on inspection.

The examination code/paper is IC-38; it is distinct from IC-33 (individual agents) and other IC papers, and the syllabus and pass criteria are specific to the corporate agent role.

Corporate agents must not allow untrained or uncertified persons to solicit or advise on insurance; doing so is a compliance breach under the corporate agency regulations.