IC-38 General case studies
IC-38 General · Put your knowledge to work in context.
IC-38, formally the General Insurance Agents Licensing Examination, is the licensing test that individuals must clear before acting as insurance agents for general (non-life) insurers in India. The Insurance Institute of India (III) administers the examination and the associated online training, and its IRDAI Examinations section lists "POSP/Insurance Agents" alongside an "Insurance Agents Examination Portal" at iiiexams.org, a downloadable Training Completion Certificate (TCC) for insurance agents, a help manual for agent registration, and a dedicated page for revised IC-38 course material. The IC-38 General case studies are 5 cases and about 3,565 words.
1Commission-sharing referral arrangement by a newly appointed general insurance agent
Anil Mehra, 54, a retired cooperative bank clerk, was appointed as an agent by a general insurer on 15 March 2025 after completing 50 hours of training. He has not yet passed the IC-38 examination, but the insurer's development officer told him he could begin soliciting "under supervision" because he has 25 years of banking experience.
754 words, about 4 min2Private car used for ride-hailing: own damage and third-party claim fallout
Kavita Rao's 2019 sedan is insured under a private car package policy with an IDV of ₹7,50,000, valid from 1 April 2025 to 31 March 2026. She lends the car to her cousin for a week.
725 words, about 4 min3Average clause and electrical short circuit in a shop fire
Suresh runs a hardware shop and takes a Standard Fire and Special Perils policy for ₹40 lakh on stock and ₹10 lakh on the shop building. In the proposal he states the stock value as ₹40 lakh and the building value as ₹10 lakh.
686 words, about 3 min4Portability, pre-existing disease waiting period and a non-disclosure trap
Farah Khan, 38, held an individual health policy with Insurer P for 3 years and 2 months with a sum insured of ₹5 lakh. In February 2025 she ports to Insurer Q for a sum insured of ₹8 lakh.
703 words, about 4 min5Marine open policy, ICC(C) cover and general average contribution
A textile exporter holds a marine open cargo policy with a sum insured of ₹3 crore per shipment, Institute Cargo Clauses (C), and a declaration basis. In June 2025, 500 cartons of garments are loaded on MV Ocean Star from Nhava Sheva to Rotterdam.
697 words, about 3 min