IIBF Certified Information System Banker study guide
IIBF Certified Information System Banker · Work through your exam, one topic at a time.
The Certified Information System Banker (CISB) is an IIBF certification examination aimed at banking and BFSI professionals who need to work confidently at the intersection of banking operations and information technology. It suits officers in IT, operations, audit, compliance, risk and digital channels, as well as branch and middle-management staff who own or supervise technology-driven processes. The IIBF Certified Information System Banker study guide has 8 sections and about 2,526 words.
01Information Systems in Banking
This domain checks whether you understand how a bank's application landscape is assembled and how customer-facing channels reach the core. Expect questions on core banking solution (CBS) architecture, customer information file (CIF), product processors, general ledger interfaces, end-of-day (EOD) processing and channel integration.
343 words, about 2 min02Information System Security and Cyber Security Management
Cybersecurity management in banking: governance, controls, monitoring, incident response and regulatory reporting. Questions often test the RBI Cyber Security Framework, the role of the CISO, SOC/SIEM, VA/PT, identity and access management, and breach reporting timelines.
308 words, about 2 min03IT Governance
How the board and senior management direct and control IT: strategy, risk appetite, committee structure, roles, performance and compliance. Expect questions on the difference between governance and management, the three lines of defence, and RBI expectations for board oversight.
344 words, about 2 min04IT Audit and Regulatory Compliance
Independent assurance over IT controls and compliance with RBI and statutory requirements. Expect IS audit planning, audit evidence, control testing, regulatory reporting, and the distinction between internal audit, concurrent audit and external audit.
294 words, about 1 min05Business Continuity
The bank's ability to keep critical operations running and recover from disruption: BIA, RTO/RPO, DR strategy, crisis management, testing and regulatory expectations. Expect questions that differentiate BCP from disaster recovery and test recovery sequencing.
304 words, about 2 min06IT Service Management and Outsourcing/Vendor Risk
How IT services are delivered and controlled, and how outsourcing risk is managed across the lifecycle. Expect ITIL terminology, SLA/OLA, incident and problem management, change control, and RBI outsourcing expectations.
297 words, about 1 min07Digital Banking
Customer-facing digital channels and the controls that make them safe: onboarding, authentication, transaction limits, fraud monitoring, grievance handling and regulatory rules for digital lending and banking units. Digital onboarding uses Aadhaar-based e-KYC, video KYC or account aggregator data; banks must verify customer identity, obtain consent, and retain audit trails.
293 words, about 1 min08Emerging Technologies and Payment Systems
Payment system mechanics and newer technologies: RTGS, NEFT, IMPS, UPI, NACH, CTS, cards, PPIs, CBDC, tokenisation, DLT, AI and cloud. Expect flow, settlement, risk and regulatory questions.
343 words, about 2 min