Maharashtra HSC Library & Information Science study materials
Maharashtra HSC Library & Information Science study resources

Maharashtra HSC Library & Information Science cheat sheet

Maharashtra HSC Library & Information Science · Keep the key ideas within reach.

Quick reference

Library and Information Science: Nature, Scope and Functions

  • LIS is an interdisciplinary field drawing on communication, management, computing, education and psychology; its core concern is the organized transfer of recorded information from creator to user.

  • Ranganathan's Five Laws (1931): Books are for use; Every reader his/her book; Every book its reader; Save the time of the reader; The library is a growing organism.

  • Core functions: acquisition, organization (classification and cataloguing), storage/preservation, dissemination (reference, circulation, SDI/CAS), and evaluation of use.

  • Distinguish data (raw symbols), information (processed data with meaning), knowledge (integrated information), and document (recorded information in a physical or digital carrier).

  • Information science adds study of information behaviour, retrieval theory, bibliometrics, and information systems design to the traditional library-science core.

  • Scope spans all formats and media, all subject disciplines, all user groups, and all institutions that store and provide access to recorded knowledge.

  • Shannon-Weaver model (source-encoder-channel-decoder-recipient plus noise) is the classic communication framework used to explain information transfer in libraries.

  • Bibliometrics laws often cited: Bradford's law of scattering, Lotka's law of author productivity, Zipf's law of word frequency.

Quick reference

History and Development of Libraries, including Indian Library Movement

  • Earliest libraries were archival collections of clay tablets (e.g., Ashurbanipal's library at Nineveh, c. 7th century BCE); Alexandria's library (3rd century BCE) is the iconic ancient model.

  • Printing revolution: Gutenberg's movable-type press (c. 1450) lowered book costs and enabled modern library growth; national libraries developed from royal collections.

  • India: early manuscript collections in temples, monasteries and royal courts; the Sarasvati Mahal Library, Thanjavur (c. 1700) is among the oldest surviving Indian libraries.

  • Colonial period: Calcutta Public Library (1836), Asiatic Society (1784), and the Imperial Library (1903, amalgamated into the National Library, Kolkata).

  • Modern Indian movement: W. A. Borden, Asa Don Dickinson (Punjab University, 1915, first library science course in India), S. R. Ranganathan, and B. S. Kesavan.

  • Ranganathan's institutional milestones: Madras Library Association (1928), University of Madras library science course (1929), Delhi University (1947), Documentation Research and Training Centre (DRTC, 1962).

  • Post-independence: National Library (1948), INSDOC (1952), Indian National Scientific Documentation Centre roles, and the 1950s-60s library legislation in Madras, Andhra, Karnataka and Maharashtra.

  • Raja Rammohun Roy Library Foundation (1972) supports public library development; IFLA and UNESCO manifestos shaped public library policy in India.

Quick reference

Types of Libraries and Library Systems

  • Five standard types: academic (school, college, university), public, special (corporate, research, government), national, and special-audience libraries (blind, hospital, prison).

  • Public library: funded by public money, open to all, serves the community, mandated by library legislation; UNESCO Public Library Manifesto (1994, revised 2022) sets principles.

  • Academic library: supports curriculum and research; university libraries also serve as depository and research centres; UGC and AICTE norms govern staffing and collection.

  • Special library: mission-oriented, serves a parent organization, emphasizes current awareness, SDI, and reports/patents/standards collections.

  • National library: legal deposit, national bibliography, union catalogue and interlibrary lending; India's is the National Library, Kolkata, under the Ministry of Culture.

  • Library systems: single-unit vs. multi-unit; cooperative systems include library consortia (e.g., INFLIBNET, DELNET, UGC-INFONET/e-ShodhSindhu) and resource-sharing networks.

  • Interlibrary loan and document delivery are core system services; union catalogues (e.g., WorldCat, NUC) enable location of holdings across libraries.

  • Three national-level Indian agencies: National Library (Kolkata), INFLIBNET (Ahmedabad, UGC inter-university centre), and Raja Rammohun Roy Library Foundation (Kolkata).

Quick reference

Library Classification and Cataloguing

  • Classification is the systematic arrangement of documents by subject; cataloguing is the description and subject analysis of documents for retrieval.

  • Major schemes: DDC (Dewey, 1876, enumerative, 10 main classes), UDC (Otlet and La Fontaine, 1895, faceted extensions), LCC (Library of Congress, enumerative), CC (Ranganathan, 1933, faceted, based on PMEST).

  • Ranganathan's PMEST facets: Personality, Matter, Energy, Space, Time; the Colon Classification uses these to build class numbers from facet formulas.

  • Call number = class number + book number (e.g., author mark/Cutter number); it fixes shelf location and distinguishes copies of the same class.

  • Cataloguing codes: AACR2 (1978, revised 1988/2002) and RDA (2010, successor, based on FRBR/FRAD); MARC 21 is the machine-readable exchange format.

  • FRBR entities: Work, Expression, Manifestation, Item; RDA aligns description with these user tasks: find, identify, select, obtain.

  • ISBD prescribes the eight areas of bibliographic description (title, edition, material-specific, publication, physical description, series, notes, standard number).

  • OPAC replaces the card catalogue; it offers keyword, Boolean and faceted search, and is the public interface to the library management system.

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Reference Sources and Information Services

  • Reference sources divide into two families: primary (directories, yearbooks, handbooks, encyclopaedias) and secondary/bibliographic (bibliographies, catalogues, indexes, abstracts).

  • Ready-reference vs. long-range reference service; the reference interview establishes the user's real information need before searching.

  • Dictionaries: language (OED, Webster) vs. subject (Dictionary of Science); encyclopaedias: general (Britannica) vs. subject (McGraw-Hill Encyclopedia of Science and Technology).

  • Yearbooks and almanacs provide annual facts; directories give addresses and organizations; handbooks give ready formulas and procedures; manuals give operational instructions.

  • Bibliographies: enumerative (listing) vs. analytical (critical); national bibliography records a country's publishing output; trade bibliography lists books in print.

  • Indexes and abstracts are the core of CAS; current awareness services (CAS) and selective dissemination of information (SDI) push new items to targeted users.

  • Reference services also include referral, translation, document delivery, literature search, and user instruction; reference collection is non-circulating.

  • Evaluation criteria for reference sources: authority, scope, currency, accuracy, arrangement, format, and cost.

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Library Automation, ICT and Digital Libraries

  • Library automation is the application of computers to housekeeping operations: acquisition, cataloguing, circulation, serials control, OPAC and reporting.

  • Integrated Library System (ILS) modules share one bibliographic database; examples include Koha (open source), SOUL (INFLIBNET), LIBSYS, and Evergreen.

  • MARC 21 is the standard machine-readable record structure; Z39.50 and SRU/SRW are search-and-retrieve protocols between systems; OAI-PMH harvests metadata.

  • Digitization workflow: selection, scanning, OCR, metadata creation, quality control, storage, and provision of access with rights management.

  • Digital library components: digital objects, metadata schema (Dublin Core, 15 elements), repository software (DSpace, EPrints, Greenstone), and persistent identifiers (DOI, Handle).

  • Networks and consortia: INFLIBNET, DELNET, e-ShodhSindhu, N-LIST; open-access initiatives include DOAJ, DOAR and institutional repositories.

  • ICT tools in libraries: RFID for stock and circulation, barcode, web-scale discovery, cloud hosting, and library apps for mobile access.

  • Preservation in digital form requires format migration, emulation, redundancy/backup, and checksum-based integrity verification.

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Library Management and Administration

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting - a classical framework for library administration.

  • Management functions: planning (objectives, policy), organizing (structure, delegation), staffing, directing/leading, coordinating, and controlling (standards, evaluation).

  • Budgeting methods: line-item, lump-sum, formula, programme, performance, and zero-based budgeting; each trades precision against flexibility.

  • Library routines: acquisition (selection, ordering, accessioning), technical processing (classification, cataloguing, labelling), circulation, maintenance, and stock verification.

  • Collection development policy covers selection criteria, acquisition modes (purchase, gift, exchange, deposit), weeding, and intellectual freedom.

  • Human resource management: recruitment, job analysis, training, performance appraisal, promotion, and staff welfare; UGC/AICTE norms set qualifications.

  • Space and facility planning: zoning, shelving capacity, lighting, ventilation, user seating, and accessibility; stack areas are planned by linear shelf space.

  • Performance measurement uses input, output, outcome and impact indicators; LibQUAL+ and SERVQUAL are common service-quality instruments.

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Library Personnel, Users and Information Literacy

  • Typical staff structure: professional librarians (selection, reference, cataloguing), paraprofessional/support staff, and administrative/technical staff.

  • India qualifications: BLISc/MLISc from a UGC-recognized university; NET/SET for teaching and many posts; Ph.D. for advanced academic positions.

  • Ranganathan's library staff formula (based on collection, users and service points) is the classical Indian staffing model.

  • User studies examine information needs, seeking behaviour, and barriers; Wilson's and Kuhlthau's models describe the information-seeking process.

  • Information literacy: the ability to identify a need, locate, evaluate, use and communicate information ethically; ACRL and UNESCO frameworks define the standards.

  • User education modes: orientation tours, library instruction, pathfinders, guides, and embedded information-literacy courses.

  • User services: circulation, reference, reservation, interlibrary loan, photocopying, and outreach to differently abled and remote users.

  • Assessment of user satisfaction uses surveys, focus groups, usage logs and transaction data; feedback closes the service-improvement loop.

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Library Ethics, Laws and Professional Associations

  • Ethical principles: intellectual freedom, privacy and confidentiality of user records, equitable access, intellectual property respect, and avoidance of censorship.

  • IFLA Code of Ethics for Librarians and Other Information Workers (2012) and the ALA Code of Ethics (1939, revised) are the main international statements; professional neutrality is central.

  • Copyright in India: Indian Copyright Act, 1957 (amended 2012); fair dealing for research, private study and criticism is a limited exception; library copying must respect it.

  • Public library legislation: state acts (Madras 1948, Andhra 1960, Karnataka 1965, Maharashtra 1967) provide for library cess and library authorities.

  • Delivery of Books and Newspapers (Public Libraries) Act, 1954 (amended 1956) requires publishers to deposit copies with the National Library, Kolkata, and other designated libraries.

  • Right to Information Act, 2005 obliges public authorities to disclose information; libraries as public bodies fall within its ambit.

  • Professional associations in India: Indian Library Association (ILA, 1933), IASLIC (1955), IATLIS, and state library associations; international bodies include IFLA (1927) and FID.

  • Professional ethics also cover conflicts of interest, accurate attribution/plagiarism, and the duty to challenge censorship while respecting legal constraints.

Quick reference

LIS Foundations - Flashcards Context

  • Five Laws of Library Science were first published by S. R. Ranganathan in 1931; they remain the most-cited normative framework in Indian LIS curricula.

  • Information lifecycle: creation, recording, organization, storage, retrieval, dissemination, use and preservation.

  • Library as a social institution: it preserves cultural heritage, supports education and research, and provides recreation and lifelong learning.

  • Communication chain in LIS: author → publisher → library → reader; each link can introduce noise or delay.

  • Difference between library science (practice of library operations) and information science (theory of information and retrieval) is a standard exam distinction.

  • Document types: primary (original research), secondary (indexes, abstracts, reviews), tertiary (encyclopaedias, textbooks, bibliographies of bibliographies).

  • Bibliometric indicators: citation counts, impact factor, h-index, and half-life of literature.

Quick reference

Indian Library Movement - Flashcards Context

  • Asa Don Dickinson started the first formal library science course in India at Punjab University, Lahore, in 1915.

  • S. R. Ranganathan founded the Madras Library Association (1928) and introduced the certificate course at Madras University (1929).

  • The Imperial Library (1903) became the National Library of India in 1948, located in Kolkata.

  • DRTC was established in 1962 in Bangalore, initially with documentation science as its focus.

  • INSDOC (1952) later merged into NISCAIR (2002); both supported scientific information services in India.

  • Maharashtra Public Libraries Act was enacted in 1967; it created a library cess and state library structure.

  • Raja Rammohun Roy Library Foundation was set up in 1972 to promote public library services nationwide.

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Library Types - Flashcards Context

  • UNESCO Public Library Manifesto: the public library is the local gateway to knowledge, free of charge and open to all.

  • Academic libraries are categorized as school, college and university libraries; the university library also supports advanced research.

  • Special libraries emphasize current awareness, SDI, patents, standards and technical reports.

  • National libraries maintain legal deposit, national bibliography and union catalogues.

  • INFLIBNET is an autonomous inter-university centre of UGC, established in 1991, headquartered at Gandhinagar.

  • DELNET (Developing Library Network), New Delhi, provides interlibrary loan and resource sharing among member libraries.

  • Library consortia pool budgets to license electronic resources collectively, reducing per-institution cost.

Quick reference

Classification and Cataloguing - Flashcards Context

  • DDC has 10 main classes (000-900); the notation is pure digits with a decimal point after the third digit.

  • UDC adds common auxiliaries (language, form, place, time) to the DDC-like core, enabling faceted combination.

  • Colon Classification uses PMEST and a set of connecting symbols (colon, semicolon, comma, etc.) to build faceted class numbers.

  • AACR2 has two parts: description (Part I) and choice/forms of access points with headings (Part II).

  • RDA replaced AACR2 in 2010; it is a content standard, not a display standard, and is compatible with MARC 21.

  • MARC 21 record fields: 020 ISBN, 100 main author, 245 title, 260/264 publication, 300 physical description, 650 subject heading.

  • Chain indexing (Ranganathan) derives subject index entries from the class-number chain; PRECIS is a related string-indexing system.

Quick reference

Reference Sources - Flashcards Context

  • Ready-reference questions are factual and answered quickly; long-range questions require extended search and research.

  • The reference interview clarifies the question; open questions and paraphrasing are standard techniques.

  • Encyclopaedias are arranged alphabetically or by subject; Britannica is general, subject encyclopaedias are discipline-specific.

  • Bibliographies may be current or retrospective; national bibliographies record a country's publications.

  • Abstracting services summarize primary literature; indexing services point to it; both are secondary sources.

  • SDI matches user profiles against new documents; CAS announces new acquisitions or articles to a broader audience.

  • Reference collections are typically non-circulating so that sources remain available on demand.

Quick reference

Automation and Digital Libraries - Flashcards Context

  • Koha is the leading open-source ILS; SOUL is an Indian ILS developed by INFLIBNET.

  • MARC 21 is maintained by the Library of Congress; it replaced UKMARC and other national formats for exchange.

  • Dublin Core has 15 core metadata elements; OAI-PMH harvests metadata from repositories.

  • DSpace and EPrints are open-source institutional repository platforms; Greenstone is a digital library suite.

  • Digitization requires OCR for searchable text; images alone are not full-text searchable.

  • RFID enables self-checkout, stock verification and theft detection in automated libraries.

  • Persistent identifiers (DOI, Handle) keep links stable when URLs change.

Quick reference

Management - Flashcards Context

  • POSDCORB stands for Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Line-item budgeting is detailed but rigid; zero-based budgeting starts each year from zero and justifies every item.

  • Stock verification checks collection against accession records; it can be done by accession register, shelf list, or RFID.

  • Accessioning assigns a unique accession number to each acquired item and records it in the accession register.

  • Weeding removes obsolete or damaged stock; standard criteria include currency, use, condition and duplication.

  • Library committees (library committee, selection committee) advise on policy and collection decisions.

  • Performance indicators include circulation per capita, collection turnover, and user visits per opening hour.

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Personnel and Users - Flashcards Context

  • Ranganathan's staff formula estimates professional staff from collection size, users, and service points.

  • UGC NET/SET in Library and Information Science is a common eligibility requirement for academic posts in India.

  • Information literacy standards include identifying, accessing, evaluating, using and understanding ethical/legal issues.

  • Kuhlthau's information search process has six stages: initiation, selection, exploration, formulation, collection, presentation.

  • Wilson's model emphasizes context, intervening variables and information-seeking behaviour.

  • User education methods include orientation, bibliographic instruction, pathfinders and online tutorials.

  • User satisfaction surveys commonly use Likert scales and are analysed with descriptive statistics.

Quick reference

Ethics, Law and Associations - Flashcards Context

  • IFLA Code of Ethics (2012) covers access, responsibility to users, privacy, intellectual property and professional neutrality.

  • Indian Copyright Act 1957, amended 2012, provides fair dealing for research, private study and criticism.

  • The Delivery of Books and Newspapers (Public Libraries) Act, 1954 requires publishers to deposit copies with designated libraries.

  • Maharashtra Public Libraries Act, 1967 provides for a library cess and a state library authority.

  • ILA was founded in 1933; IASLIC was founded in 1955; IFLA was founded in 1927.

  • The Right to Information Act, 2005 makes public authorities accountable for disclosure of information.

  • Professional ethics require confidentiality of borrower records and resistance to illegitimate censorship.

Quick reference

LIS Scope - Quick Recall

  • Five Laws: books for use, every reader their book, every book its reader, save the reader's time, library is a growing organism.

  • Data → information → knowledge → wisdom is the standard DIKW hierarchy.

  • Bradford's law, Lotka's law and Zipf's law are the three classic bibliometric laws.

  • Document types: primary, secondary, tertiary.

  • The Shannon-Weaver model includes a source, encoder, channel, decoder, receiver and noise.

  • LIS draws on communication, management, computing, education, psychology and law.

  • Core functions: acquisition, organization, preservation, dissemination, evaluation.

Quick reference

Classification and Cataloguing - Quick Recall

  • DDC (1876) is enumerative; UDC (1895) adds faceted auxiliaries; CC (1933) is fully faceted on PMEST.

  • Call number = class number + book number.

  • AACR2 (1978/1988/2002) and RDA (2010) are the main cataloguing codes.

  • MARC 21 is the exchange format; Z39.50 and OAI-PMH are retrieval/harvesting protocols.

  • FRBR entities: Work, Expression, Manifestation, Item.

  • ISBD has eight areas of description.

  • Chain indexing and PRECIS are subject-indexing techniques.

Quick reference

ICT - Quick Recall

  • ILS modules: acquisition, cataloguing, circulation, serials, OPAC, reports.

  • Koha and SOUL are ILS examples; DSpace and EPrints are repository platforms.

  • Dublin Core has 15 elements; OAI-PMH harvests metadata.

  • Digitization: select, scan, OCR, metadata, quality control, store, provide access.

  • RFID supports self-checkout, stock verification and theft detection.

  • Persistent identifiers: DOI and Handle.

  • Consortia: INFLIBNET, DELNET, e-ShodhSindhu, N-LIST.

Quick reference

Management - Quick Recall

  • POSDCORB: Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Budget types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition modes: purchase, gift, exchange, deposit.

  • Stock verification methods: accession register, shelf list, RFID.

  • Weeding criteria: currency, use, condition, duplication.

  • Performance indicators: circulation per capita, collection turnover, visits per opening hour.

  • Service quality instruments: LibQUAL+, SERVQUAL.

Quick reference

Users - Quick Recall

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • UGC NET/SET is the standard eligibility test for LIS academic posts in India.

  • Information literacy: identify, access, evaluate, use, understand ethical/legal issues.

  • Kuhlthau's six stages: initiation, selection, exploration, formulation, collection, presentation.

  • Wilson's model stresses context and intervening variables.

  • User education: orientation, bibliographic instruction, pathfinders, online tutorials.

  • User satisfaction surveys typically use Likert scales.

Quick reference

Ethics and Law - Quick Recall

  • IFLA Code of Ethics (2012) covers access, privacy, intellectual property and neutrality.

  • Indian Copyright Act 1957 (amended 2012) provides fair dealing for research, private study and criticism.

  • Delivery of Books and Newspapers Act 1954 requires publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967 provides for library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927).

  • RTI Act 2005 obliges public authorities to disclose information.

  • Confidentiality of borrower records is a core ethical duty.

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Library Types - Quick Recall

  • Types: academic, public, special, national, special-audience.

  • UNESCO Public Library Manifesto (1994, revised 2022) sets public library principles.

  • National library functions: legal deposit, national bibliography, union catalogue, ILL.

  • INFLIBNET (1991, Gandhinagar) is a UGC inter-university centre.

  • DELNET (New Delhi) provides interlibrary loan and resource sharing.

  • Consortia pool budgets to license e-resources collectively.

  • Union catalogues (WorldCat, NUC) locate holdings across libraries.

Quick reference

Reference - Quick Recall

  • Ready-reference vs. long-range reference service.

  • Reference interview clarifies the user's real need.

  • Dictionaries: language vs. subject.

  • Encyclopaedias: general vs. subject.

  • Bibliographies: enumerative vs. analytical; national vs. trade.

  • CAS announces new items broadly; SDI targets individual profiles.

  • Reference collections are non-circulating.

Quick reference

Indian Library Movement - Quick Recall

  • Asa Don Dickinson: first LIS course in India, Punjab University, 1915.

  • Ranganathan: Madras Library Association (1928), Madras University course (1929), DRTC (1962).

  • Imperial Library (1903) became National Library, Kolkata, 1948.

  • INSDOC (1952) merged into NISCAIR (2002).

  • Maharashtra Public Libraries Act, 1967.

  • Raja Rammohun Roy Library Foundation, 1972.

  • National Library, INFLIBNET and RRRLF are key national agencies.

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Five Laws - Quick Recall

  • Books are for use.

  • Every reader his/her book.

  • Every book its reader.

  • Save the time of the reader.

  • The library is a growing organism.

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PMEST - Quick Recall

  • P = Personality (core subject).

  • M = Matter (material).

  • E = Energy (action).

  • S = Space (place).

  • T = Time (period).

  • Facet formula combines PMEST into a class number.

  • CC uses connecting symbols to link facets.

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Metadata - Quick Recall

  • Dublin Core: 15 core elements.

  • MARC 21: machine-readable cataloguing format.

  • OAI-PMH: metadata harvesting protocol.

  • Z39.50/SRU: search-and-retrieve protocols.

  • DOI/Handle: persistent identifiers.

  • DSpace/EPrints/Greenstone: repository platforms.

  • Koha/SOUL: ILS examples.

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Budgeting - Quick Recall

  • Line-item: detailed, rigid.

  • Lump-sum: flexible, low control.

  • Formula: allocation by formula.

  • Programme: by programme.

  • Performance: by output.

  • Zero-based: justify every item from zero.

  • Choice trades precision against flexibility.

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Information Literacy - Quick Recall

  • Identify the need.

  • Locate/access information.

  • Evaluate information.

  • Use information.

  • Communicate ethically.

  • ACRL and UNESCO frameworks define standards.

  • Embedded instruction and pathfinders are delivery modes.

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Copyright - Quick Recall

  • Indian Copyright Act 1957, amended 2012.

  • Fair dealing: research, private study, criticism.

  • Library copying must respect fair dealing limits.

  • Delivery of Books Act 1954: publisher deposits.

  • RTI Act 2005: public disclosure.

  • IFLA Code of Ethics 2012.

  • Confidentiality of borrower records.

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Consortia - Quick Recall

  • INFLIBNET (1991, Gandhinagar).

  • DELNET (New Delhi).

  • e-ShodhSindhu.

  • N-LIST.

  • Pooled budgets for e-resources.

  • Union catalogues for holdings.

  • ILL and document delivery as core services.

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CAS and SDI - Quick Recall

  • CAS: current awareness service, broad announcement.

  • SDI: selective dissemination, targeted to profiles.

  • Indexes point to literature.

  • Abstracts summarize literature.

  • Both are secondary sources.

  • Reference interview precedes search.

  • Evaluation: authority, scope, currency, accuracy, arrangement, format, cost.

Quick reference

Colonial Libraries - Quick Recall

  • Asiatic Society, 1784.

  • Calcutta Public Library, 1836.

  • Imperial Library, 1903.

  • National Library, Kolkata, 1948.

  • Punjab University LIS course, 1915.

  • Madras Library Association, 1928.

  • DRTC, 1962.

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DIKW - Quick Recall

  • Data: raw symbols.

  • Information: processed data with meaning.

  • Knowledge: integrated information.

  • Wisdom: applied judgement.

  • Document: recorded information carrier.

  • Communication chain: author → publisher → library → reader.

  • Noise and delay are chain risks.

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Cataloguing Codes - Quick Recall

  • AACR2 (1978, revised 1988/2002).

  • RDA (2010), successor to AACR2.

  • MARC 21 exchange format.

  • FRBR: Work, Expression, Manifestation, Item.

  • ISBD: eight areas.

  • Chain indexing and PRECIS.

  • OPAC replaces card catalogue.

Quick reference

Digitization Workflow - Quick Recall

  • Select materials.

  • Scan images.

  • OCR for searchable text.

  • Create metadata.

  • Quality control.

  • Store with redundancy.

  • Provide access with rights management.

Quick reference

Stock Verification - Quick Recall

  • Accession register method.

  • Shelf list method.

  • RFID method.

  • Weeding criteria: currency, use, condition, duplication.

  • Accessioning assigns unique numbers.

  • Library committees advise policy.

  • Performance indicators measure service.

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Kuhlthau Stages - Quick Recall

  • Initiation.

  • Selection.

  • Exploration.

  • Formulation.

  • Collection.

  • Presentation.

  • Context matters in Wilson's model.

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Associations - Quick Recall

  • ILA, 1933.

  • IASLIC, 1955.

  • IFLA, 1927.

  • IATLIS.

  • State library associations.

  • FID (historical).

  • Professional neutrality is central.

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Reference Evaluation - Quick Recall

  • Authority.

  • Scope.

  • Currency.

  • Accuracy.

  • Arrangement.

  • Format.

  • Cost.

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National Library Functions - Quick Recall

  • Legal deposit.

  • National bibliography.

  • Union catalogue.

  • Interlibrary lending.

  • Preservation of heritage.

  • Research support.

  • Ministry of Culture oversight in India.

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Post-Independence - Quick Recall

  • National Library, 1948.

  • INSDOC, 1952.

  • State library acts, 1948-1967.

  • DRTC, 1962.

  • RRRLF, 1972.

  • INFLIBNET, 1991.

  • NISCAIR, 2002.

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Bibliometric Laws - Quick Recall

  • Bradford: scattering of literature.

  • Lotka: author productivity.

  • Zipf: word frequency.

  • Citation counts, impact factor, h-index.

  • Half-life of literature.

  • Bibliometrics informs collection decisions.

  • Scientometrics applies these to science.

Quick reference

Call Numbers - Quick Recall

  • Call number = class number + book number.

  • Class number from classification scheme.

  • Book number from author mark/Cutter.

  • Fixes shelf location.

  • Distinguishes copies.

  • Supports retrieval.

  • Consistent with OPAC display.

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ILS Modules - Quick Recall

  • Acquisition.

  • Cataloguing.

  • Circulation.

  • Serials control.

  • OPAC.

  • Reports.

  • Shared bibliographic database.

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Collection Development - Quick Recall

  • Selection criteria.

  • Purchase, gift, exchange, deposit.

  • Weeding.

  • Intellectual freedom.

  • Policy document.

  • Budget alignment.

  • User needs assessment.

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Staffing - Quick Recall

  • Professional librarians.

  • Paraprofessional/support staff.

  • Administrative/technical staff.

  • BLISc/MLISc qualification.

  • NET/SET eligibility.

  • Ranganathan's staff formula.

  • Training and appraisal.

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Privacy - Quick Recall

  • Confidentiality of borrower records.

  • IFLA Code 2012.

  • ALA Code of Ethics.

  • Equitable access.

  • Intellectual freedom.

  • Avoid illegitimate censorship.

  • Respect intellectual property.

Quick reference

Reference Interview - Quick Recall

  • Clarify the real need.

  • Use open questions.

  • Paraphrase to confirm.

  • Distinguish ready-reference from long-range.

  • Select appropriate sources.

  • Evaluate sources.

  • Follow up with the user.

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Public Library - Quick Recall

  • Publicly funded.

  • Open to all.

  • Community service mandate.

  • UNESCO Manifesto 1994/2022.

  • State library legislation.

  • Library cess funding.

  • Lifelong learning role.

Quick reference

Ranganathan Milestones - Quick Recall

  • Five Laws, 1931.

  • Madras Library Association, 1928.

  • Madras University course, 1929.

  • Colon Classification, 1933.

  • Delhi University, 1947.

  • DRTC, 1962.

  • Staff formula.

Quick reference

Communication Model - Quick Recall

  • Source.

  • Encoder.

  • Channel.

  • Decoder.

  • Receiver.

  • Noise.

  • Feedback loop.

Quick reference

ISBD Areas - Quick Recall

  • Title and statement of responsibility.

  • Edition.

  • Material-specific details.

  • Publication, production, distribution.

  • Physical description.

  • Series.

  • Notes.

  • Standard number and terms of availability.

Quick reference

Repositories - Quick Recall

  • DSpace.

  • EPrints.

  • Greenstone.

  • Institutional repositories.

  • Open access.

  • DOAJ, DOAR.

  • OAI-PMH harvesting.

Quick reference

Performance Measurement - Quick Recall

  • Input indicators.

  • Output indicators.

  • Outcome indicators.

  • Impact indicators.

  • LibQUAL+.

  • SERVQUAL.

  • Feedback loop.

Quick reference

User Studies - Quick Recall

  • Information needs.

  • Seeking behaviour.

  • Barriers.

  • Wilson's model.

  • Kuhlthau's stages.

  • Surveys and focus groups.

  • Usage logs and transaction data.

Quick reference

Library Legislation - Quick Recall

  • Madras Act, 1948.

  • Andhra Act, 1960.

  • Karnataka Act, 1965.

  • Maharashtra Act, 1967.

  • Library cess.

  • State library authority.

  • Delivery of Books Act, 1954.

Quick reference

Source Types - Quick Recall

  • Dictionaries.

  • Encyclopaedias.

  • Yearbooks and almanacs.

  • Directories.

  • Handbooks and manuals.

  • Bibliographies.

  • Indexes and abstracts.

Quick reference

Academic Libraries - Quick Recall

  • School libraries.

  • College libraries.

  • University libraries.

  • Curriculum and research support.

  • UGC and AICTE norms.

  • Depository and research centres.

  • Information literacy role.

Quick reference

Ancient Libraries - Quick Recall

  • Ashurbanipal's library, Nineveh.

  • Alexandria, 3rd century BCE.

  • Temple and monastery collections in India.

  • Sarasvati Mahal Library, Thanjavur.

  • Manuscript preservation.

  • Royal court collections.

  • Transition to print after 1450.

Quick reference

Document Types - Quick Recall

  • Primary: original research.

  • Secondary: indexes, abstracts, reviews.

  • Tertiary: encyclopaedias, textbooks.

  • Bibliographies of bibliographies.

  • Format-independent classification.

  • Guides source selection.

  • Supports reference service.

Quick reference

Subject Indexing - Quick Recall

  • Chain indexing.

  • PRECIS.

  • Subject headings.

  • Thesaurus control.

  • Keyword vs. controlled vocabulary.

  • Consistency matters.

  • Supports OPAC retrieval.

Quick reference

RFID - Quick Recall

  • Self-checkout.

  • Stock verification.

  • Theft detection.

  • Faster circulation.

  • Tag and reader infrastructure.

  • Privacy considerations.

  • Integration with ILS.

Quick reference

Library Committees - Quick Recall

  • Library committee.

  • Selection committee.

  • Policy advice.

  • Collection decisions.

  • Budget review.

  • User representation.

  • Reporting lines.

Quick reference

User Education - Quick Recall

  • Orientation tours.

  • Bibliographic instruction.

  • Pathfinders.

  • Online tutorials.

  • Embedded courses.

  • Assessment of learning.

  • Lifelong learning goal.

Quick reference

RTI - Quick Recall

  • RTI Act, 2005.

  • Public authorities must disclose.

  • Libraries as public bodies.

  • Proactive disclosure.

  • Response timelines.

  • Exemptions apply.

  • Accountability goal.

Quick reference

SDI - Quick Recall

  • User profiles.

  • Matching new documents.

  • Targeted delivery.

  • Differs from CAS.

  • Requires current awareness infrastructure.

  • Evaluation of relevance.

  • Feedback refines profiles.

Quick reference

Special Libraries - Quick Recall

  • Mission-oriented.

  • Parent organization funding.

  • Current awareness and SDI.

  • Patents, standards, reports.

  • Corporate and government settings.

  • Research support.

  • Niche collections.

Quick reference

Printing Revolution - Quick Recall

  • Gutenberg press, c. 1450.

  • Lower book costs.

  • Growth of libraries.

  • National libraries from royal collections.

  • Rise of publishing.

  • Wider literacy.

  • Modern library era.

Quick reference

LIS vs Information Science - Quick Recall

  • Library science: operations practice.

  • Information science: information theory and retrieval.

  • Interdisciplinary overlap.

  • Shared user focus.

  • Technology convergence.

  • Both inform curricula.

  • Exam distinction.

Quick reference

FRBR - Quick Recall

  • Work.

  • Expression.

  • Manifestation.

  • Item.

  • User tasks: find, identify, select, obtain.

  • RDA alignment.

  • Conceptual model.

Quick reference

Open Access - Quick Recall

  • DOAJ.

  • DOAR.

  • Institutional repositories.

  • Green vs. gold routes.

  • OAI-PMH harvesting.

  • Licensing models.

  • Equity of access.

Quick reference

Space Planning - Quick Recall

  • Zoning.

  • Shelving capacity.

  • Lighting and ventilation.

  • User seating.

  • Accessibility.

  • Linear shelf space planning.

  • Stack area design.

Quick reference

Satisfaction Surveys - Quick Recall

  • Likert scales.

  • Descriptive statistics.

  • Focus groups.

  • Usage logs.

  • Feedback loop.

  • Service improvement.

  • Benchmarking.

Quick reference

Plagiarism - Quick Recall

  • Accurate attribution.

  • Citation practice.

  • Institutional policies.

  • Ethical duty.

  • Detection tools.

  • Education role.

  • Academic integrity.

Quick reference

Abstracts - Quick Recall

  • Summarize primary literature.

  • Indicative vs. informative.

  • Secondary source.

  • Support literature search.

  • Indexing companion.

  • Currency matters.

  • Coverage varies.

Quick reference

ILL - Quick Recall

  • Interlibrary loan.

  • Union catalogues.

  • Document delivery.

  • Consortia support.

  • Reciprocal agreements.

  • Copyright limits.

  • User convenience.

Quick reference

UNESCO and IFLA - Quick Recall

  • UNESCO Public Library Manifesto.

  • IFLA founded 1927.

  • Policy influence.

  • Manifesto revisions 1994, 2022.

  • Advocacy role.

  • Standards development.

  • Global library network.

Quick reference

Core Functions - Quick Recall

  • Acquisition.

  • Organization.

  • Preservation.

  • Dissemination.

  • Evaluation.

  • User focus.

  • Five Laws alignment.

Quick reference

OPAC - Quick Recall

  • Replaces card catalogue.

  • Keyword search.

  • Boolean search.

  • Faceted search.

  • Public interface to ILS.

  • Remote access.

  • User-friendly design.

Quick reference

Cloud and Mobile - Quick Recall

  • Cloud hosting.

  • Web-scale discovery.

  • Mobile library apps.

  • Remote access.

  • Cost considerations.

  • Data security.

  • Scalability.

Quick reference

HRM - Quick Recall

  • Recruitment.

  • Job analysis.

  • Training.

  • Performance appraisal.

  • Promotion.

  • Staff welfare.

  • UGC/AICTE norms.

Quick reference

Outreach - Quick Recall

  • Differently abled users.

  • Remote users.

  • Community programmes.

  • Mobile library services.

  • Digital inclusion.

  • Partnerships.

  • Equity of access.

Quick reference

Intellectual Freedom - Quick Recall

  • Access for all.

  • Resist illegitimate censorship.

  • Collection diversity.

  • Legal constraints respected.

  • Professional neutrality.

  • Policy statements.

  • IFLA/ALA codes.

Quick reference

Yearbooks - Quick Recall

  • Annual facts.

  • Almanacs similar.

  • Current data.

  • Quick reference.

  • Updated yearly.

  • Statistical sources.

  • Ready-reference use.

Quick reference

INFLIBNET - Quick Recall

  • Established 1991.

  • UGC inter-university centre.

  • Headquarters Gandhinagar.

  • SOUL software.

  • N-LIST programme.

  • e-ShodhSindhu.

  • Network support.

Quick reference

NISCAIR - Quick Recall

  • Formed 2002.

  • Merger of INSDOC and NISCOM.

  • Scientific information.

  • Publications.

  • National role.

  • Documentation services.

  • Legacy of INSDOC 1952.

Quick reference

Interdisciplinarity - Quick Recall

  • Communication.

  • Management.

  • Computing.

  • Education.

  • Psychology.

  • Law.

  • Shared problem focus.

Quick reference

RDA - Quick Recall

  • Published 2010.

  • Successor to AACR2.

  • Content standard.

  • FRBR/FRAD aligned.

  • MARC 21 compatible.

  • User tasks focus.

  • International adoption.

Quick reference

Z39.50 - Quick Recall

  • Search-and-retrieve protocol.

  • Client-server model.

  • Cross-database search.

  • SRU/SRW successors.

  • Interoperability.

  • Legacy standard.

  • Library system integration.

Quick reference

Accessioning - Quick Recall

  • Unique accession number.

  • Accession register.

  • Records acquisition.

  • Supports stock verification.

  • Audit trail.

  • Sequence control.

  • Basic housekeeping.

Quick reference

NET/SET - Quick Recall

  • UGC NET in LIS.

  • State SET equivalents.

  • Eligibility for academic posts.

  • National testing.

  • Subject-specific syllabus.

  • Common requirement.

  • Career advancement.

Quick reference

Fair Dealing - Quick Recall

  • Research and private study.

  • Criticism and review.

  • Limited copying.

  • Library compliance.

  • Indian Copyright Act 1957.

  • 2012 amendment.

  • Balance of rights.

Quick reference

Handbooks - Quick Recall

  • Ready formulas.

  • Procedures.

  • Quick facts.

  • Subject-specific.

  • Reference use.

  • Manuals for operations.

  • Non-circulating.

Quick reference

DELNET - Quick Recall

  • New Delhi based.

  • Resource sharing network.

  • Interlibrary loan.

  • Union catalogues.

  • Member libraries.

  • Document delivery.

  • Collaborative services.

Quick reference

Maharashtra Act - Quick Recall

  • Maharashtra Public Libraries Act, 1967.

  • Library cess.

  • State library authority.

  • Public library structure.

  • Funding mechanism.

  • Policy framework.

  • State-level governance.

Quick reference

Evaluation - Quick Recall

  • Measure use.

  • Assess outcomes.

  • Feedback loop.

  • Service improvement.

  • Data-driven decisions.

  • User satisfaction.

  • Continuous improvement.

Quick reference

DDC - Quick Recall

  • Published 1876.

  • Ten main classes.

  • Pure digit notation.

  • Decimal point after third digit.

  • Enumerative scheme.

  • Widely used.

  • Relative index.

Quick reference

OCR - Quick Recall

  • Converts images to text.

  • Enables full-text search.

  • Digitization step.

  • Accuracy varies.

  • Post-editing needed.

  • Language support.

  • Quality control.

Quick reference

Weeding - Quick Recall

  • Removes obsolete stock.

  • Currency criterion.

  • Use criterion.

  • Condition criterion.

  • Duplication criterion.

  • Space recovery.

  • Collection quality.

Quick reference

Wilson Model - Quick Recall

  • Context emphasis.

  • Intervening variables.

  • Information-seeking behaviour.

  • Person-in-context.

  • Barriers analysis.

  • Research framework.

  • User studies basis.

Quick reference

IFLA Code - Quick Recall

  • Adopted 2012.

  • Access principles.

  • User responsibility.

  • Privacy protection.

  • Intellectual property respect.

  • Professional neutrality.

  • Global guidance.

Quick reference

Directories - Quick Recall

  • Addresses and organizations.

  • Contact information.

  • Ready-reference use.

  • Updated periodically.

  • Alphabetical arrangement.

  • Institutional data.

  • Reference collection.

Quick reference

e-ShodhSindhu - Quick Recall

  • E-resource consortium.

  • Merger of earlier consortia.

  • UGC support.

  • Institutional access.

  • Cost sharing.

  • N-LIST component.

  • Digital resources.

Quick reference

Asiatic Society - Quick Recall

  • Founded 1784.

  • Calcutta.

  • Research collections.

  • Manuscript preservation.

  • Scholarly publishing.

  • Colonial-era institution.

  • Library significance.

Quick reference

Five Laws Application - Quick Recall

  • Books for use: open access.

  • Every reader their book: collection diversity.

  • Every book its reader: promotion.

  • Save time: efficient services.

  • Growing organism: continuous development.

Quick reference

UDC - Quick Recall

  • Published 1895.

  • Otlet and La Fontaine.

  • Faceted extensions.

  • Common auxiliaries.

  • DDC-like core.

  • International use.

  • Flexible notation.

Quick reference

Dublin Core - Quick Recall

  • 15 core elements.

  • Metadata standard.

  • Interoperability.

  • Simple description.

  • OAI-PMH compatible.

  • Repository use.

  • Web resource description.

Quick reference

Zero-Based Budgeting - Quick Recall

  • Starts from zero.

  • Justify every item.

  • Annual review.

  • Cost control.

  • Labour intensive.

  • Accountability.

  • Alternative to line-item.

Quick reference

Pathfinders - Quick Recall

  • Subject guides.

  • User education tool.

  • Point to resources.

  • Print or online.

  • Library instruction.

  • Self-help aid.

  • Information literacy support.

Quick reference

Library Cess - Quick Recall

  • State legislation basis.

  • Funding mechanism.

  • Local levy.

  • Public library support.

  • Maharashtra Act 1967.

  • Administration by authority.

  • Sustainability.

Quick reference

Encyclopaedias - Quick Recall

  • General vs. subject.

  • Alphabetical or thematic.

  • Comprehensive coverage.

  • Reference use.

  • Britannica example.

  • Subject examples.

  • Non-circulating.

Quick reference

UNESCO Manifesto - Quick Recall

  • Public library principles.

  • Free access.

  • Community focus.

  • 1994 and 2022 revisions.

  • Policy influence.

  • Advocacy tool.

  • Global standard.

Quick reference

Calcutta Public Library - Quick Recall

  • Established 1836.

  • Colonial-era public library.

  • Precursor to National Library.

  • Calcutta location.

  • Public access.

  • Historical significance.

  • Merged into Imperial Library.

Quick reference

Noise in Communication - Quick Recall

  • Distorts message.

  • Channel interference.

  • Shannon-Weaver element.

  • Affects retrieval.

  • Mitigation strategies.

  • Information loss.

  • Quality control.

Quick reference

Colon Classification - Quick Recall

  • Published 1933.

  • Ranganathan.

  • Faceted scheme.

  • PMEST basis.

  • Connecting symbols.

  • Indian origin.

  • Influential design.

Quick reference

Koha - Quick Recall

  • Open-source ILS.

  • Web-based.

  • Full module suite.

  • Community support.

  • Widely adopted.

  • Customizable.

  • Cost-effective.

Quick reference

LibQUAL+ - Quick Recall

  • Service quality instrument.

  • Survey-based.

  • User perceptions.

  • Benchmarking.

  • Three dimensions.

  • Improvement focus.

  • Widely used.

Quick reference

Kuhlthau Model - Quick Recall

  • Information search process.

  • Six stages.

  • Affective and cognitive.

  • Uncertainty principle.

  • User-centred.

  • Research basis.

  • Instruction design.

Quick reference

ALA Code - Quick Recall

  • Adopted 1939.

  • Revised multiple times.

  • Ethical principles.

  • Access and privacy.

  • Professional conduct.

  • US-based.

  • International influence.

Quick reference

Almanacs - Quick Recall

  • Annual data.

  • Statistical facts.

  • Quick reference.

  • Updated yearly.

  • Ready-reference use.

  • Complement yearbooks.

  • Reference collection.

Quick reference

N-LIST - Quick Recall

  • E-resource access programme.

  • College libraries.

  • INFLIBNET initiative.

  • Subsidized access.

  • National coverage.

  • Digital resources.

  • Equity of access.

Quick reference

Punjab University 1915 - Quick Recall

  • First LIS course in India.

  • Asa Don Dickinson.

  • Lahore location.

  • Formal training start.

  • Colonial period.

  • Professionalization.

  • Historical milestone.

Quick reference

Information Behaviour - Quick Recall

  • Needs assessment.

  • Seeking patterns.

  • Barriers.

  • Context matters.

  • User-centred design.

  • Research area.

  • Service implications.

Quick reference

LCC - Quick Recall

  • Library of Congress Classification.

  • Enumerative scheme.

  • Alphanumeric notation.

  • Developed for LCC collections.

  • Widely used in research libraries.

  • Subject-specific schedules.

  • US origin.

Quick reference

DSpace - Quick Recall

  • Open-source repository.

  • Institutional repositories.

  • Metadata support.

  • OAI-PMH compatible.

  • Community development.

  • Digital preservation.

  • Web-based access.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.

Quick reference

Library Personnel, Users and Information Literacy - Key Facts

  • Staff structure: professional librarians, paraprofessional/support staff, administrative/technical staff.

  • India qualifications: BLISc/MLISc; NET/SET for academic posts; Ph.D. for advanced positions.

  • Ranganathan's staff formula estimates staff from collection, users and service points.

  • User studies: information needs, seeking behaviour, barriers; Wilson's and Kuhlthau's models.

  • Information literacy: identify, locate, evaluate, use, communicate ethically; ACRL and UNESCO frameworks.

  • User education: orientation tours, bibliographic instruction, pathfinders, online tutorials, embedded courses.

  • User services: circulation, reference, reservation, ILL, photocopying, outreach.

  • Assessment: surveys, focus groups, usage logs, transaction data; feedback loop.

Quick reference

Library Management and Administration - Key Concepts

  • POSDCORB (Gulick): Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting.

  • Management functions: planning, organizing, staffing, directing, coordinating, controlling.

  • Budgeting types: line-item, lump-sum, formula, programme, performance, zero-based.

  • Acquisition routines: selection, ordering, accessioning.

  • Technical processing: classification, cataloguing, labelling.

  • Collection development: selection criteria, purchase/gift/exchange/deposit, weeding.

  • HRM: recruitment, job analysis, training, appraisal, promotion, welfare.

  • Performance indicators: input, output, outcome, impact; LibQUAL+ and SERVQUAL.

Quick reference

Library Ethics, Laws and Professional Associations - Key Facts

  • IFLA Code of Ethics (2012): access, user responsibility, privacy, intellectual property, neutrality.

  • ALA Code of Ethics (1939, revised): ethical principles for librarians.

  • Indian Copyright Act 1957 (amended 2012): fair dealing for research, private study, criticism.

  • Delivery of Books and Newspapers (Public Libraries) Act 1954: publisher deposits with designated libraries.

  • Maharashtra Public Libraries Act 1967: library cess and state library authority.

  • ILA (1933), IASLIC (1955), IFLA (1927), IATLIS, state associations.

  • RTI Act 2005: public authorities must disclose information.

  • Ethics: confidentiality of borrower records, accurate attribution, resistance to illegitimate censorship.