Practical Work, Project and Internal Assessment
What this domain tests
This domain covers how practical skills and the project are assessed: the file, demonstration, viva and observation checklist. It rewards evidence, safety and originality.
Core concepts
- Assessment components: practical file/portfolio, project report, demonstration or role play, viva, observation of routine work, attendance and discipline.
- Practical tasks commonly assessed: shelf display to a planogram, receiving and GRN entry, stock counting and bin-card update, billing with correct change, handling a customer complaint, spill response, 5S of a section.
- Project structure: title, objective, introduction, methodology, data or observations, findings, conclusion, suggestions, bibliography.
- Evidence: dated photographs of your own work, signed observation sheets, stock sheets, sample bills, a log of tasks performed.
- Marking logic: accuracy, safety, procedure followed, documentation, communication, tidiness, and ability to answer viva questions about your own work.
- Originality: your own survey data, your own photographs, your own calculations; copied reports lose marks.
Worked example
Project: "Reducing billing time at a neighbourhood store." Objective: measure average billing time. Method: observe 50 bills over three days, record items per bill and time taken. Finding: bills above 8 items take twice as long. Suggestion: pre-scanning and a second counter at peak hours. Conclusion ties back to the objective, with a table of observations attached.
Traps that cost marks
- Submitting a downloaded project.
- Describing a task without evidence or dates.
- Skipping safety steps during demonstration.
- Being unable to explain your own method in the viva.