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PSARA Security Guard Exam study materials
PSARA Security Guard Exam study resources

PSARA Security Guard Exam practice questions

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Question 1PSARA Act, Rules and Regulatory Framework

Under the Private Security Agencies (Regulation) Act, 2005, which authority is empowered to grant a licence to a private security agency?

  1. The Central Government's Ministry of Home Affairs
  2. The District Magistrate of the area
  3. The State Government or an officer authorised by it Correct answer.
  4. The Superintendent of Police of the district

Explanation

Section 4 of the PSARA Act provides that the State Government may grant a licence to a private security agency, and it may authorise an officer to do so on its behalf. The District Magistrate and Superintendent of Police have roles in verification and recommendation, not final licensing. The Central Government makes rules but does not issue state licences.

Question 2PSARA Act, Rules and Regulatory Framework

What is the minimum number of years of experience required for a person to be eligible for appointment as a security guard under the PSARA Rules?

  1. Three years of experience in the armed forces
  2. No prior experience is required Correct answer.
  3. Two years of experience in a security-related field
  4. Five years of experience in any security agency

Explanation

The PSARA Rules prescribe minimum eligibility criteria for security guards, including age, education, and physical fitness, but do not require prior security experience. Training is provided by the agency after recruitment. Therefore, a fresh candidate who meets the other criteria can be appointed.

Question 3PSARA Act, Rules and Regulatory Framework

Which document is primarily used to verify the antecedents of a person applying for a security guard position?

  1. An income certificate from the revenue department
  2. A medical fitness certificate from a government hospital
  3. A character certificate from the police Correct answer.
  4. A domicile certificate from the tehsildar

Explanation

The PSARA framework requires police verification of antecedents for security guards. A character certificate or police verification report confirms whether the person has any criminal record. Other certificates serve different purposes and do not establish antecedents.

Question 4PSARA Act, Rules and Regulatory Framework

Under the PSARA Act, what is the maximum validity period of a licence granted to a private security agency?

  1. One year
  2. Ten years
  3. Three years
  4. Five years Correct answer.

Explanation

Section 6 of the PSARA Act states that a licence shall be valid for a period of five years from the date of issue, unless suspended or cancelled earlier. The agency must apply for renewal before expiry. Shorter periods apply to other permissions, not the main agency licence.

Question 5PSARA Act, Rules and Regulatory Framework

Which of the following is a mandatory qualification for a person to be appointed as a security guard under the PSARA Rules?

  1. Having a driving licence
  2. Being a member of a recognised trade union
  3. Passing the 8th standard examination Correct answer.
  4. Holding a bachelor's degree

Explanation

The PSARA Rules set minimum educational qualification for security guards, which is typically passing the 8th standard. Higher education or a driving licence is not a general requirement for all guards. Trade union membership is irrelevant to eligibility.

Question 6PSARA Act, Rules and Regulatory Framework

What is the primary purpose of the PSARA Act, 2005?

  1. To provide employment to retired military personnel
  2. To standardise uniforms across all security agencies
  3. To replace public police forces with private agencies
  4. To regulate private security agencies and ensure their activities are lawful Correct answer.

Explanation

The PSARA Act was enacted to regulate the private security industry, license agencies, and ensure that private security activities do not compromise public safety. It does not aim to replace police or mandate employment for ex-military. Uniform standards may be prescribed but are not the Act's primary purpose.

Question 7PSARA Act, Rules and Regulatory Framework

Under the PSARA Act, who is responsible for verifying the antecedents of a security guard before employment?

  1. The local police station
  2. The State Government directly
  3. The client who hires the guard
  4. The private security agency Correct answer.

Explanation

Section 10 of the PSARA Act requires the private security agency to verify the antecedents of every security guard before employment. The agency may seek police assistance, but the statutory responsibility lies with the agency. Clients and the State Government do not carry out this verification.

Question 8PSARA Act, Rules and Regulatory Framework

Which of the following is a condition that must be satisfied by an applicant for a private security agency licence under the PSARA Act?

  1. The applicant must be a former member of the armed forces
  2. The applicant must own a minimum of 100 security guards
  3. The applicant must not have been convicted of an offence involving moral turpitude Correct answer.
  4. The applicant must have a office in every district of the State

Explanation

Section 7 of the PSARA Act prescribes eligibility conditions for licence applicants, including that the person must not have been convicted of an offence involving moral turpitude. Prior military service is not required, nor is a minimum number of guards or offices in every district.

Question 9PSARA Act, Rules and Regulatory Framework

A private security agency wants to deploy an armed security guard at a bank. Under the PSARA framework, what additional requirement applies?

  1. Armed guards are prohibited in banks entirely
  2. The guard must be a former police officer
  3. The guard must hold a valid arms licence and the agency must obtain permission from the licensing authority Correct answer.
  4. The agency must obtain a separate licence for each armed guard

Explanation

Deployment of armed guards requires compliance with the Arms Act, 1959, and the agency must obtain specific permission from the PSARA licensing authority. The guard must possess a valid arms licence. Former police status is not required, and a separate agency licence per guard is not the rule.

Question 10PSARA Act, Rules and Regulatory Framework

What is the role of the Controlling Authority under the PSARA Act?

  1. To issue character certificates to guards
  2. To conduct training of security guards
  3. To supervise and monitor the functioning of private security agencies in the State Correct answer.
  4. To fix the wages of security guards

Explanation

The Controlling Authority is appointed by the State Government to supervise and monitor private security agencies, including inspection and enforcement. Training is the agency's responsibility, character certificates are issued by police, and wages are set under labour laws, not by the Controlling Authority.

Question 11PSARA Act, Rules and Regulatory Framework

A private security agency fails to maintain the prescribed records of its security guards. Which consequence is most likely under the PSARA Act?

  1. The client will be penalised
  2. The agency will be automatically dissolved
  3. The licence may be suspended or cancelled after due process Correct answer.
  4. The guards will be arrested

Explanation

Failure to maintain records is a violation of licence conditions, and the licensing authority may suspend or cancel the licence after giving an opportunity to be heard. Automatic dissolution, arrest of guards, or penalising the client are not prescribed consequences for this compliance failure.

Question 12PSARA Act, Rules and Regulatory Framework

Under the PSARA Rules, what is the minimum age for appointment as a security guard?

  1. 16 years
  2. 21 years
  3. 18 years Correct answer.
  4. 25 years

Explanation

The PSARA Rules prescribe a minimum age of 18 years for security guards, consistent with general labour law principles for adults. Higher ages would unnecessarily restrict the workforce, and lower ages would conflict with child labour prohibitions.

Question 13PSARA Act, Rules and Regulatory Framework

What is the prescribed period within which a private security agency must inform the licensing authority about the appointment or termination of a security guard?

  1. Within 30 days
  2. Within 60 days
  3. Within 15 days Correct answer.
  4. Within 7 days

Explanation

The PSARA Rules require the agency to notify the licensing authority of appointments and terminations within 15 days. This enables the authority to maintain an up-to-date register and monitor compliance. Shorter or longer periods do not match the prescribed rule.

Question 14PSARA Act, Rules and Regulatory Framework

A security agency deploys a guard at a shopping mall. The guard observes suspicious activity but is not a police officer. What is the guard's legal authority to arrest the suspect?

  1. The guard may arrest anyone the guard suspects without evidence
  2. The guard has no power to arrest under any circumstances
  3. The guard may arrest under Section 43 of the CrPC if the person commits a non-bailable offence in his presence Correct answer.
  4. The guard may arrest only with a warrant from a magistrate

Explanation

A private citizen, including a security guard, may arrest under Section 43 of the CrPC (now Section 35 of BNSS) if a person commits a non-bailable and cognizable offence in his presence, and must hand the person to police without delay. The guard cannot arrest on mere suspicion or without legal basis.

Question 15PSARA Act, Rules and Regulatory Framework

Which of the following best describes the training requirement for security guards under the PSARA Rules?

  1. Training is provided by the local police station
  2. The agency must provide prescribed training before deployment Correct answer.
  3. Only armed guards need training
  4. Training is optional and can be done at any time

Explanation

The PSARA Rules mandate that security guards undergo prescribed training conducted by the agency or a recognised training institute before being deployed. Training is compulsory for all guards, not just armed ones, and is not the police's responsibility.

Question 16PSARA Act, Rules and Regulatory Framework

Under the PSARA Act, what is the maximum penalty for operating a private security agency without a licence?

  1. Imprisonment up to six months only
  2. Fine of five thousand rupees only
  3. Imprisonment up to three years and fine up to five lakh rupees
  4. Imprisonment up to one year or fine up to one lakh rupees, or both Correct answer.

Explanation

Section 23 of the PSARA Act prescribes punishment for contravention, including operating without a licence, with imprisonment up to one year or fine up to one lakh rupees, or both. The other options either understate or overstate the statutory penalty.

Question 17PSARA Act, Rules and Regulatory Framework

A private security agency is accused of employing a person without police verification. Which authority is primarily responsible for initiating action against the agency?

  1. The local municipal corporation
  2. The labour court
  3. The Controlling Authority appointed under the PSARA Act Correct answer.
  4. The consumer forum

Explanation

The Controlling Authority is empowered to inspect and take action against agencies for violations of the Act and rules, including failure to verify antecedents. Municipal corporations, labour courts, and consumer forums do not enforce PSARA compliance.

Question 18PSARA Act, Rules and Regulatory Framework

What is the requirement for a private security agency to display its licence?

  1. The licence must be displayed prominently at the agency's office Correct answer.
  2. There is no requirement to display the licence
  3. The licence must be carried by every security guard
  4. The licence must be published in a newspaper

Explanation

The PSARA Rules require the agency to display its licence prominently at its registered office. Guards carry identity cards, not the agency licence. Newspaper publication is not required, and the display obligation is mandatory.

Question 19PSARA Act, Rules and Regulatory Framework

Under the PSARA Act, which of the following persons is disqualified from holding a licence to run a private security agency?

  1. A person who is above 60 years of age
  2. A person who has previously worked as a security guard
  3. A person who owns a small business
  4. A person who has been convicted of an offence involving moral turpitude Correct answer.

Explanation

Section 7 of the PSARA Act disqualifies persons convicted of offences involving moral turpitude from holding a licence. Age above 60, prior experience as a guard, or owning another business are not disqualifications under the Act.

Question 20PSARA Act, Rules and Regulatory Framework

A security guard employed by an agency is found to have furnished a false character certificate. What is the most appropriate legal consequence for the guard?

  1. The guard may face criminal action for fraud and the agency may terminate employment Correct answer.
  2. The agency will be solely liable and the guard immune
  3. The client will be prosecuted for negligence
  4. The guard will be automatically imprisoned for five years

Explanation

Furnishing a false certificate constitutes fraud and can lead to criminal prosecution under the IPC/BNS, while the agency may terminate the guard for violating eligibility conditions. Automatic imprisonment and shifting liability to the client are not prescribed.

Question 21PSARA Act, Rules and Regulatory Framework

Which of the following is a key function of the State Level Committee constituted under the PSARA framework?

  1. To issue licences to individual guards
  2. To advise the State Government on matters relating to private security agencies Correct answer.
  3. To set the syllabus for guard training
  4. To conduct raids on security agencies

Explanation

The State Level Committee is an advisory body that recommends policies and standards for private security agencies to the State Government. It does not issue guard licences, conduct raids, or set training syllabi, which are functions of other authorities or the agency.

Question 22PSARA Act, Rules and Regulatory Framework

A private security agency operates in two districts of a State. Where must it obtain its licence from?

  1. From the Central Government
  2. Separately from each District Magistrate
  3. From the Municipal Commissioner of each district
  4. From the State Government or its authorised officer, valid across the State Correct answer.

Explanation

A PSARA licence is granted by the State Government (or its authorised officer) and is valid throughout the State, not district-wise. Separate district licences are not required. Municipal commissioners and the Central Government do not issue PSARA licences.

Question 23PSARA Act, Rules and Regulatory Framework

Under the PSARA Act, what is the maximum period for which a licence may be suspended by the licensing authority pending inquiry?

  1. Exactly 90 days
  2. Exactly 6 months
  3. The Act does not specify a fixed maximum; suspension continues until inquiry concludes with due process Correct answer.
  4. Exactly 30 days

Explanation

The PSARA Act empowers the licensing authority to suspend a licence pending inquiry but does not prescribe a fixed maximum period in the Act itself. The suspension must follow due process and natural justice, and cannot be indefinite without review. Fixed periods like 30, 90, or 180 days are not stated in the Act.

Question 24PSARA Act, Rules and Regulatory Framework

A security agency's licence is cancelled by the State Government. Within what period can the agency prefer an appeal, and to which authority?

  1. Within 15 days to the District Magistrate
  2. Within 60 days to the High Court
  3. No appeal is available against cancellation
  4. Within 30 days to the State Government or prescribed appellate authority Correct answer.

Explanation

Section 9 of the PSARA Act provides a right of appeal against suspension or cancellation, to be filed within 30 days before the prescribed appellate authority, typically the State Government. Direct appeal to the High Court or District Magistrate is not the statutory route.

Question 25PSARA Act, Rules and Regulatory Framework

In a situation where a private security guard uses excessive force while making a citizen's arrest, which legal principle applies?

  1. The agency alone is liable, not the guard
  2. The guard may be liable for the offence of causing hurt, as the right of private defence and arrest must be exercised proportionately Correct answer.
  3. Excessive force is permitted if the suspect resists
  4. The guard is fully protected because he is a security guard

Explanation

The right of private defence and citizen's arrest under the CrPC/BNS is subject to proportionality. Excessive force can constitute an offence such as voluntarily causing hurt, and the guard can be personally prosecuted. Being a security guard does not grant immunity, and resistance does not justify disproportionate force.

Question 26PSARA Act, Rules and Regulatory Framework

Under the PSARA framework, a person who is appointed as a security guard must satisfy which requirement concerning the agency that employs him?

  1. He may be deployed before the agency receives any licence, provided the application is pending.
  2. He may be directly engaged by the premises owner without any agency involvement.
  3. He may work simultaneously for two agencies without informing either employer.
  4. He may be employed only by a private security agency that holds a valid licence for the area of deployment. Correct answer.

Explanation

The Act prohibits a private security agency from employing or deploying guards unless it holds a valid licence issued by the competent authority, so the guard's lawful employment depends on his employer's subsisting licence. Deployment under a pending application or under a premises owner's private arrangement falls outside the licensed framework and is not permitted.

Question 27PSARA Act, Rules and Regulatory Framework

A licensed private security agency wishes to change the address of its registered office to another locality within the same jurisdiction. What is the correct course of action under the PSARA Rules?

  1. Continue operations and mention the change only in the next annual return.
  2. Surrender the existing licence and stop all deployment until a fresh licence is issued.
  3. Inform the local police station alone, since the licensing authority is not concerned with the address.
  4. Apply to the licensing authority for amendment of the licence to record the new address. Correct answer.

Explanation

The licence records the particulars on which it was granted, including the address of the agency, and any change in those particulars must be intimated to the licensing authority so that the licence can be amended. Operating from an unrecorded address leaves the licence inconsistent with the facts on which it was granted.

Question 28PSARA Act, Rules and Regulatory Framework

During a night shift at a residential complex, a deployed guard notices that his agency has not paid the wages due to him for two months. Which statement best reflects the position under the PSARA framework?

  1. The guard may abandon his post without notice because non-payment automatically voids his deployment.
  2. Non-payment of wages is a matter the licensing authority may take into account while considering the agency's continued suitability to hold a licence. Correct answer.
  3. Wage payment is a private contract matter entirely outside the regulatory framework, with no consequence for the agency.
  4. The guard must first obtain a court decree before he can raise the grievance with any authority.

Explanation

The Act obliges agencies to observe prescribed conditions of service, and the licensing authority may act against an agency that breaches them, including by refusing renewal or taking action against the licence. Wage default is therefore not merely a private dispute; it bears on the agency's fitness to remain licensed.

Question 29PSARA Act, Rules and Regulatory Framework

Which body is constituted at the State level to advise the State Government on matters relating to the regulation of private security agencies?

  1. The State Police Complaints Authority
  2. The State Level Committee Correct answer.
  3. The Central Advisory Board on Industrial Security
  4. The District Magistrate's licensing board

Explanation

The PSARA framework provides for a State Level Committee to advise the State Government on the working of the Act and on matters relating to private security agencies in the State. It is an advisory body, distinct from the licensing authority that grants and renews licences.

Question 30PSARA Act, Rules and Regulatory Framework

An agency licensed in one State deploys guards at a client's site in a neighbouring State without obtaining a licence there. How should this be characterised under the PSARA framework?

  1. It is lawful, because the guards themselves are individually verified and registered in their home State.
  2. It is unlawful, because a licence is granted by the State Government and authorises operations only within that State's jurisdiction. Correct answer.
  3. It is lawful, provided the client in the neighbouring State gives written consent to the deployment.
  4. It is lawful, because a licence granted by any State is valid throughout India for private security work.

Explanation

Licensing under the Act is a State function: the State Government appoints the licensing authority and grants licences for agencies operating within that State. A licence issued in one State therefore does not authorise the agency to carry on business in another State, where a separate licence is required.

Question 31Duties, Responsibilities and Code of Conduct of Security Guards

Under PSARA, which activity requires a person to hold a valid security guard licence?

  1. Repairing electronic locks at a client site
  2. Installing CCTV cameras in a private home
  3. Guarding and protecting property or a person for hire Correct answer.
  4. Selling fire extinguishers to businesses

Explanation

The PSARA framework regulates the private security business, and a person who is paid to guard or protect persons or property must be a licensed security guard working for a licensed agency. Technical installation, repair, or product sales are separate trades and do not fall under the guard licensing requirement.

Question 32Duties, Responsibilities and Code of Conduct of Security Guards

A licensed agency assigns a guard to a client site. Who is responsible for the guard's pay, training, and discipline?

  1. The private security agency that employs the guard Correct answer.
  2. The client whose premises are being guarded
  3. The local police station covering that area
  4. The guard personally, as an independent contractor

Explanation

Security guards are employees of the licensed private security agency, which is accountable for wages, training, uniforms, and discipline. The client contracts with the agency for services but does not become the guard's employer.

Question 33Duties, Responsibilities and Code of Conduct of Security Guards

What is the primary duty of a security guard posted at the entrance of a residential complex?

  1. Prosecuting residents who breach society rules
  2. Investigating crimes that occurred inside the complex
  3. Collecting maintenance dues from defaulting residents
  4. Controlling access and verifying the identity of visitors Correct answer.

Explanation

A guard's core function is preventive: controlling entry, verifying identity, and recording visitors to protect the premises. Investigation of offences and prosecution are functions of the police and courts, not of a private guard.

Question 34Duties, Responsibilities and Code of Conduct of Security Guards

During a shift, a guard must leave the post briefly for a personal reason. What is the correct professional action?

  1. Inform the supervisor and wait for a reliever before leaving Correct answer.
  2. Ask a friend to stand at the post while away
  3. Leave quietly and return before anyone notices
  4. Lock the gate and leave a note on the desk

Explanation

A guard may not abandon a post, because an unattended post creates a security gap and breaches the duty of continuous vigilance. The correct conduct is to notify the supervisor and hand over formally to an authorised reliever.

Question 35Duties, Responsibilities and Code of Conduct of Security Guards

A guard notices a visitor behaving suspiciously near parked vehicles. Which action best reflects the guard's duty?

  1. Ignore the behaviour to avoid complaints from residents
  2. Post the visitor's photo on social media as a warning
  3. Confront and physically search the visitor immediately
  4. Observe discreetly, note details, and inform the supervisor or police Correct answer.

Explanation

A guard's role is to observe, record, and report suspicious activity to the supervisor or police, who have the authority to intervene. Physical searching and public shaming exceed a guard's powers and can create legal liability.

Question 36Duties, Responsibilities and Code of Conduct of Security Guards

Which item of personal appearance is most important for a guard's professional credibility on duty?

  1. Designer sunglasses worn at night
  2. Heavy jewellery to project authority
  3. Casual clothing that blends in with visitors
  4. A clean, correctly worn uniform with visible identification Correct answer.

Explanation

A neat uniform with visible identification allows the public to recognise the guard's authority and the agency they represent. Personal fashion items can undermine discipline and, in some cases, impair the guard's ability to observe or respond.

Question 37Duties, Responsibilities and Code of Conduct of Security Guards

What does the code of conduct require when a guard accepts a small gift from a contractor working on site?

  1. Accept it only if the contractor insists twice
  2. Share it with other guards on the shift
  3. Refuse or declare it according to agency policy Correct answer.
  4. Accept it silently as a personal courtesy

Explanation

Accepting gifts from persons with a commercial interest in the site can create a conflict of interest and compromise the guard's impartiality. Agency policy normally requires refusal or formal declaration so the matter is transparent.

Question 38Duties, Responsibilities and Code of Conduct of Security Guards

A guard is asked by a resident to disclose the visitor log of another resident's flat. What is the appropriate response?

  1. Read out only the names that look familiar
  2. Provide the log because the requester lives in the complex
  3. Charge a small fee and then share the details
  4. Refuse, as such records are confidential and released only through proper authority Correct answer.

Explanation

Visitor logs contain personal information that must be protected, and a guard may disclose it only to authorised persons or under lawful process. Being a resident of the complex does not create a right to another person's visitor data.

Question 39Duties, Responsibilities and Code of Conduct of Security Guards

A guard on night patrol discovers a small fire in a storeroom. What is the correct sequence of duties?

  1. Wait for the morning supervisor to decide what to do
  2. Finish the patrol round before reporting the fire
  3. Raise the alarm, call the fire service, and assist evacuation within training Correct answer.
  4. Attempt to extinguish a large blaze alone without raising any alarm

Explanation

Life safety comes first: the guard should raise the alarm, summon the fire service, and help people evacuate using only the fire-fighting training and equipment available. Delaying the alarm or tackling an uncontrolled fire alone endangers lives.

Question 40Duties, Responsibilities and Code of Conduct of Security Guards

Which statement correctly describes a guard's authority to arrest a person caught committing a serious offence on the premises?

  1. The guard may hold the person for several days to recover stolen goods
  2. The guard has no power to intervene in any situation
  3. The guard may use any degree of force to obtain a confession
  4. The guard may detain the person lawfully and hand them to the police without delay Correct answer.

Explanation

A guard may make a lawful citizen's detention of a person caught committing a cognizable offence and must hand the person to the police promptly. The guard may not punish, interrogate, or hold the person beyond the lawful purpose of the detention.

Question 41Duties, Responsibilities and Code of Conduct of Security Guards

A guard's supervisor instructs the guard to falsify a patrol log to hide a missed round. What is the correct course of action?

  1. Ask another guard to sign the false log instead
  2. Falsify the log because a supervisor's order must always be obeyed
  3. Falsify the log but note the truth in a private diary
  4. Refuse, record the facts truthfully, and report the instruction to higher management Correct answer.

Explanation

A guard has a duty of honesty in official records, and an unlawful or unethical order does not become acceptable because it comes from a supervisor. The correct action is to keep accurate records and escalate the improper instruction through the chain of command.

Question 42Duties, Responsibilities and Code of Conduct of Security Guards

At a crowded event, a guard sees two people arguing loudly and moving toward a physical fight. What is the best first action?

  1. Physically restrain the louder person immediately
  2. Film the argument on a personal phone for evidence
  3. Position safely, call for backup, and try to calm and separate the parties verbally Correct answer.
  4. Announce that both will be arrested and prosecuted

Explanation

De-escalation with backup is the safest first step, reducing the risk of injury to guards and bystanders. A guard should not make threats of arrest or prosecution that they cannot lawfully carry out, nor physically intervene alone without need.

Question 43Duties, Responsibilities and Code of Conduct of Security Guards

A guard is offered money by a driver to allow a vehicle to enter a restricted zone. How should the guard respond?

  1. Negotiate a higher amount before deciding
  2. Accept the money but record the vehicle details
  3. Accept the money and allow entry as a one-time favour
  4. Refuse the payment and follow the access rules strictly Correct answer.

Explanation

Taking money to bend access rules is bribery and a serious breach of integrity that exposes the guard and agency to legal and disciplinary action. The guard must refuse and apply the access rules uniformly to everyone.

Question 44Duties, Responsibilities and Code of Conduct of Security Guards

Which record should a guard complete when a visitor hands over a parcel at the gate for a resident?

  1. No record, because parcels are not security matters
  2. A visitor or material gate-pass entry with time, name, and recipient details Correct answer.
  3. A verbal message passed to the next shift only
  4. A personal note kept in the guard's pocket

Explanation

Accurate written records at the gate create accountability and allow the agency and client to trace who delivered what and when. Verbal or personal notes are unreliable and defeat the purpose of a controlled entry record.

Question 45Duties, Responsibilities and Code of Conduct of Security Guards

A guard observes a coworker sleeping while on duty at a critical access point. What is the most professional response?

  1. Wake the coworker and keep quiet to protect the team
  2. Take a photo and share it in a staff group chat
  3. Do nothing, since it is not the guard's responsibility
  4. Report the matter to the supervisor through the proper channel Correct answer.

Explanation

A sleeping guard leaves the site unprotected, and the duty to report breaches through the proper channel protects the client, the agency, and the individuals involved. Publicly humiliating a colleague or concealing the issue undermines discipline and safety.

Question 46Duties, Responsibilities and Code of Conduct of Security Guards

Which behaviour best demonstrates the duty of impartiality expected of a security guard?

  1. Treating senior residents more leniently than staff
  2. Giving priority entry to people who tip well
  3. Applying access rules equally to all persons regardless of status Correct answer.
  4. Allowing relatives to bypass routine checks

Explanation

Impartiality means applying the same rules to everyone, so that access control is predictable and fair. Preferential treatment based on tips, relationships, or status creates security gaps and exposes the guard to allegations of favouritism or corruption.

Question 47Duties, Responsibilities and Code of Conduct of Security Guards

A guard receives a complaint from a resident that a colleague was rude to them. How should the guard handle the complaint?

  1. Promise the colleague will be dismissed immediately
  2. Listen courteously, record the complaint, and forward it to the supervisor Correct answer.
  3. Dismiss the complaint as unimportant
  4. Argue with the resident to defend the colleague

Explanation

Handling complaints courteously and passing them up the chain of command allows the agency to investigate fairly and maintain client relations. A guard should neither promise disciplinary outcomes nor defend misconduct without knowing the facts.

Question 48Duties, Responsibilities and Code of Conduct of Security Guards

During a power failure at night, a guard at a factory gate should prioritise which action?

  1. Leave the gate open to help vehicles move quickly
  2. Secure the gate, use approved lighting, and increase vigilance on entry points Correct answer.
  3. Abandon the post to find the electrical maintenance staff
  4. Allow entry to anyone who claims to be staff without checking

Explanation

A power failure removes normal lighting and electronic access control, so the guard must secure the perimeter, use approved torches, and verify identity manually. Leaving the post or relaxing checks creates an opportunity for unauthorised entry.

Question 49Duties, Responsibilities and Code of Conduct of Security Guards

Which action by a guard would most likely be considered outside the lawful scope of the guard's duties?

  1. Beating a detained person to obtain a confession Correct answer.
  2. Patrolling the perimeter of the client's premises
  3. Detaining a suspected thief and calling the police
  4. Recording a visitor's identity at the gate

Explanation

A guard may observe, record, patrol, and lawfully detain a suspect for prompt handover to police, but may never use violence to extract a confession. Such force is a criminal offence and a gross breach of the code of conduct.

Question 50Duties, Responsibilities and Code of Conduct of Security Guards

A guard learns that a celebrity will visit the site tomorrow. Which conduct best protects the client and the visitor?

  1. Share the visit details on a personal social media account
  2. Discuss the visit loudly with other visitors at the gate
  3. Keep the information confidential and restrict it to those who need it Correct answer.
  4. Tell friends so they can come and take photographs

Explanation

Details of a protected person's movement are confidential operational information, and disclosure can create safety and privacy risks. Only personnel who need the information for their duties should receive it.