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PSARA Supervisor Exam study materials
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PSARA Supervisor Exam practice questions

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Question 1Regulatory Framework and Licensing Requirements

Under the Private Security Agencies (Regulation) Act, 2005, which authority is empowered to grant a licence to operate a private security agency in a state?

  1. The Controlling Authority designated by the state government Correct answer.
  2. The State Police Complaints Authority
  3. The Ministry of Home Affairs, Government of India
  4. The Superintendent of Police of the district where the agency is headquartered

Explanation

The Act requires each state government to designate a Controlling Authority, which is the body that receives applications and grants, renews, suspends, or cancels agency licences. District police and central ministries have roles in verification or oversight but not in issuing the licence.

Question 2Regulatory Framework and Licensing Requirements

A private security agency licence granted under the PSARA framework is ordinarily valid for how long before renewal is required?

  1. Three years
  2. Ten years
  3. One year
  4. Five years Correct answer.

Explanation

The Act provides that a licence remains valid for five years from the date of issue unless it is suspended or cancelled earlier. The agency must apply for renewal before expiry to continue operations lawfully.

Question 3Regulatory Framework and Licensing Requirements

Before a licence is granted, the Controlling Authority is generally required to obtain a report on the applicant from which source?

  1. The applicant's banker
  2. The local municipal corporation
  3. The applicant's previous clients
  4. The police authorities having jurisdiction over the area of operation Correct answer.

Explanation

The licensing process relies on police verification of the applicant's antecedents and suitability, reported to the Controlling Authority. Financial and civic records may support an application but are not the statutory verification channel.

Question 4Regulatory Framework and Licensing Requirements

Which of the following is a standard eligibility condition for an individual applying for an agency licence?

  1. Being a citizen of India with no disqualifying conviction Correct answer.
  2. Membership of a recognised security industry association
  3. Prior service in the armed forces
  4. Ownership of registered office premises

Explanation

Applicants must be Indian citizens who are not disqualified by conviction for an offence involving moral turpitude or by other specified grounds. Industry association membership and prior military service are not statutory eligibility requirements.

Question 5Regulatory Framework and Licensing Requirements

What is the minimum age generally prescribed for a person to be employed as a security guard under the PSARA framework?

  1. 21 years
  2. 25 years
  3. 18 years Correct answer.
  4. 16 years

Explanation

Security guards must be adults, and the framework sets the minimum at eighteen years, consistent with general labour protections for young persons. Higher ages such as twenty-one or twenty-five apply to no standard guard eligibility rule.

Question 6Regulatory Framework and Licensing Requirements

Which document is normally required to demonstrate that a security guard has completed the prescribed pre-deployment training?

  1. A training certificate issued by a recognised training institution Correct answer.
  2. A character certificate from the village head
  3. A medical fitness certificate
  4. An experience letter from a former employer

Explanation

The training requirement is evidenced by a certificate from a training institution recognised for this purpose. Character, medical, and experience documents serve other verification purposes and do not prove training completion.

Question 7Regulatory Framework and Licensing Requirements

An agency wishes to operate in a second state. What is the correct licensing approach?

  1. Register a branch office with the district police and begin operations
  2. Obtain a separate licence from the Controlling Authority of the second state Correct answer.
  3. Apply to the first state to extend its licence territorially
  4. Use the original licence, since a PSARA licence is valid nationwide

Explanation

Licensing is state-specific, so an agency must obtain a licence from the Controlling Authority of each state where it operates. A licence from one state does not authorise operations in another.

Question 8Regulatory Framework and Licensing Requirements

A licensed agency changes its registered office address within the same district. What is the appropriate compliance step?

  1. Intimate the Controlling Authority and have the licence particulars updated Correct answer.
  2. Surrender the licence and apply afresh
  3. Obtain fresh police verification of all guards
  4. Take no action until the next renewal cycle

Explanation

Material changes to licence particulars, such as the registered address, must be reported so the licence record stays accurate. Surrendering the licence or re-verifying all guards is not required for an address change.

Question 9Regulatory Framework and Licensing Requirements

A person was convicted of an offence involving moral turpitude five years ago. How does this affect an application for an agency licence?

  1. It only reduces the licence term to one year
  2. It has no effect because the conviction is more than three years old
  3. It disqualifies the applicant unless the conviction has been set aside or the disability has otherwise ceased Correct answer.
  4. It requires the applicant to pay double the licence fee

Explanation

Conviction for an offence involving moral turpitude is a disqualification for holding a licence. The disqualification is not erased merely by the passage of a few years, and it does not convert into a shorter term or higher fee.

Question 10Regulatory Framework and Licensing Requirements

What is the primary purpose of the security agency licence fee prescribed under the PSARA rules?

  1. To fund guard welfare boards
  2. To pay for police escorts during operations
  3. To insure the agency against third-party liability
  4. To cover administrative costs of processing and regulating licences Correct answer.

Explanation

Licence fees are administrative charges that support the regulatory processing and oversight of agencies. They are not insurance premiums, welfare levies, or payments for police services.

Question 11Regulatory Framework and Licensing Requirements

An agency's licence is suspended by the Controlling Authority. What is the immediate consequence for the agency's operations?

  1. It may continue operations while an appeal is pending
  2. It may continue if it deposits an additional fee
  3. It must cease providing private security services during the suspension Correct answer.
  4. It may continue only in districts where no objection was raised

Explanation

Suspension removes the authority to operate, so services must stop for the period of suspension unless the order is stayed or set aside. Continuing to operate during suspension is unlawful.

Question 12Regulatory Framework and Licensing Requirements

Which body hears an appeal against an order of the Controlling Authority refusing to grant a licence?

  1. The district court
  2. The state government (or the appellate authority it designates) Correct answer.
  3. The National Human Rights Commission
  4. The licensing officer of the neighbouring state

Explanation

The statutory appeal against a Controlling Authority decision lies to the state government or the appellate authority it designates. Courts, commissions, and neighbouring states do not sit as the licensing appellate forum.

Question 13Regulatory Framework and Licensing Requirements

A guard employed by a licensed agency is found to have a criminal antecedent that was not disclosed at verification. Who bears the primary responsibility for the verification failure?

  1. The local police station
  2. The client whose premises were guarded
  3. The guard alone
  4. The agency, which must conduct prescribed verification before deployment Correct answer.

Explanation

The agency is responsible for verifying the antecedents and eligibility of guards before deployment and for maintaining those records. The client and police do not carry the licensing duty to screen the agency's personnel.

Question 14Regulatory Framework and Licensing Requirements

Which record must a licensed agency maintain regarding each deployed security guard?

  1. A personnel file with identity, training, and verification records Correct answer.
  2. Only the client's satisfaction rating
  3. Only the guard's bank account details
  4. Only the guard's duty roster

Explanation

Agencies must keep complete personnel records covering identity, training, and antecedent verification for each guard. Isolated documents such as bank details or rosters do not satisfy the record-keeping obligation.

Question 15Regulatory Framework and Licensing Requirements

A newly incorporated company applies for an agency licence. Which detail is most relevant to demonstrating the applicant's legal capacity to hold the licence?

  1. The names of prospective clients
  2. The company's marketing plan
  3. The certificate of incorporation and constitutional documents Correct answer.
  4. The number of shareholders

Explanation

For a corporate applicant, incorporation documents establish its legal existence and the authority of its signatories. Shareholder counts, marketing plans, and client lists do not establish legal capacity.

Question 16Regulatory Framework and Licensing Requirements

What does the PSARA framework require regarding uniforms and insignia used by private security guards?

  1. They must be identical to state police uniforms
  2. They must be approved individually by the Ministry of Home Affairs
  3. They must be changed every year
  4. They must be distinct from and not resemble police uniforms Correct answer.

Explanation

Private security uniforms and insignia must be clearly distinguishable from those of the police so the public is not misled. They cannot replicate police dress, and central ministry approval or annual changes are not required.

Question 17Regulatory Framework and Licensing Requirements

An agency director is also a serving police officer. How does this affect the agency's licence eligibility?

  1. It is permitted for officers below a certain rank
  2. It is a disqualifying conflict because serving public servants cannot hold interests in such agencies Correct answer.
  3. It is permitted if the officer takes leave
  4. It is permitted if the officer discloses the interest

Explanation

Serving police or public officials cannot hold interests in private security agencies, as this creates an unacceptable conflict with their public duties. Leave status, disclosure, or rank does not cure the disqualification.

Question 18Regulatory Framework and Licensing Requirements

The Controlling Authority cancels an agency's licence for serious violations. What is the standard legal route for the agency to challenge the cancellation?

  1. Prefer an appeal to the designated appellate authority within the prescribed period Correct answer.
  2. Apply to a different state for a replacement licence
  3. File a writ petition directly in the Supreme Court
  4. Request the district police to reverse the order

Explanation

The Act provides a statutory appeal to the designated appellate authority, which must be filed within the prescribed time. Direct Supreme Court writs, police requests, or out-of-state applications are not the prescribed remedy.

Question 19Regulatory Framework and Licensing Requirements

Which of the following best describes the scope of activities a licensed private security agency may lawfully undertake?

  1. Armed combat operations on behalf of private clients
  2. Collection of debts through coercion
  3. Providing security services and related functions within the licence terms Correct answer.
  4. Any activity requested by a client, including criminal investigation

Explanation

A licence authorises security services within the terms and conditions of the licence and the governing law. Criminal investigation, armed combat, and coercive debt collection fall outside lawful private security work.

Question 20Regulatory Framework and Licensing Requirements

A state government amends its PSARA rules to increase the minimum training hours for guards. An agency trained its staff under the old rules. What should the agency do?

  1. Comply with the new requirement for guards trained or deployed after the amendment takes effect Correct answer.
  2. Wait for the next licence renewal to consider the change
  3. Nothing, because existing guards are permanently exempt
  4. Apply to the central government for an exemption

Explanation

Amended training rules apply prospectively to guards trained or deployed after the change takes effect, and agencies must adjust their training programmes accordingly. There is no automatic permanent exemption or central exemption route for this.

Question 21Regulatory Framework and Licensing Requirements

An agency operates through a franchisee who recruits and deploys guards under the agency's brand. How does the licensing framework treat this arrangement?

  1. The franchisee needs no licence because it uses the agency's brand
  2. The franchisee must obtain a central government permit
  3. The agency remains responsible for compliance, and the franchisee's operations must fall within the licensed framework Correct answer.
  4. The franchisee's guards are treated as independent contractors outside the Act

Explanation

Licensing obligations cannot be outsourced through branding arrangements; the licensed agency remains accountable for the guards deployed and the compliance of its operations. Franchisees do not gain immunity from licensing requirements by using another's brand.

Question 22Regulatory Framework and Licensing Requirements

A Controlling Authority discovers that an agency obtained its licence by suppressing a material fact about its director's conviction. What is the appropriate regulatory response?

  1. Reduce the licence term to two years
  2. Issue a warning and allow the agency to continue
  3. Initiate proceedings to cancel the licence for misrepresentation Correct answer.
  4. Transfer the licence to another director

Explanation

Obtaining a licence through suppression or misrepresentation of material facts is a ground for cancellation. A warning, shortened term, or transfer does not address the fraudulent procurement.

Question 23Regulatory Framework and Licensing Requirements

Which principle best explains why the licensing framework imposes antecedent verification on both agency principals and guards?

  1. To limit competition in the security industry
  2. To ensure that persons entrusted with security duties do not pose a risk to public safety Correct answer.
  3. To create employment for retired police officers
  4. To increase revenue from verification fees

Explanation

Verification serves the public safety objective of ensuring that those who provide security services are trustworthy and free of disqualifying antecedents. Revenue, competition control, and employment goals are not the rationale for verification.

Question 24Regulatory Framework and Licensing Requirements

An agency's licence lapses because it failed to apply for renewal before expiry. It continues to provide services for two months after expiry. What is the legal position?

  1. The services are lawful if the agency pays a late fee
  2. The services are lawful because renewal was pending
  3. The services are unlawful because the licence had lapsed Correct answer.
  4. The services are lawful if the client consents

Explanation

Operating without a valid licence is unlawful; a lapsed licence must be renewed, and services provided in the interim are unauthorised. Client consent or late payment does not retroactively validate unlicensed operations.

Question 25Regulatory Framework and Licensing Requirements

Which statement correctly distinguishes the roles of the Controlling Authority and the police in the PSARA licensing process?

  1. Both bodies jointly issue the licence
  2. The police grant the licence and the Controlling Authority verifies antecedents
  3. The Controlling Authority grants the licence and the police provide verification inputs Correct answer.
  4. The police grant the licence and the Controlling Authority hears appeals

Explanation

The Controlling Authority is the licensing body, while police authorities supply verification reports that inform its decision. The two roles are complementary but not interchangeable.

Question 26Regulatory Framework and Licensing Requirements

Under the PSARA framework, which authority is empowered to grant a licence to a private security agency to operate within a state?

  1. The Ministry of Home Affairs at the central level
  2. The Superintendent of Police of the local district
  3. The Controlling Authority designated by the state government Correct answer.
  4. The municipal corporation of the area of operation

Explanation

The PSARA framework vests licensing power in a Controlling Authority designated by the state government for the state. The police and municipal bodies do not issue agency licences; they may assist in verification or local regulation only.

Question 27Regulatory Framework and Licensing Requirements

A private security agency deploys guards in a state where it holds a valid licence. What does the PSARA framework require regarding the registration of the agency's operational presence with the state authorities?

  1. Every branch or office from which it operates must be notified to the Controlling Authority Correct answer.
  2. Only the head office address needs to be reported once at the time of application
  3. Registration is required only if the branch employs more than one hundred guards
  4. Branch offices are regulated solely by the local police station in charge

Explanation

The PSARA framework requires an agency to inform the Controlling Authority of the particulars of each branch or office through which it operates, so that regulatory oversight follows the agency's actual footprint. Reporting only the head office would leave deployed operations unmonitored.

Question 28Regulatory Framework and Licensing Requirements

Which qualification requirement applies to an applicant seeking a private security agency licence in respect of the applicant's own background?

  1. The applicant must not have been convicted of an offence involving moral turpitude Correct answer.
  2. The applicant must hold a degree in law or criminology
  3. The applicant must be a resident of the state for at least ten years
  4. The applicant must have prior service in the armed forces

Explanation

The eligibility criteria centre on good character, requiring that the applicant and key personnel have no conviction for an offence involving moral turpitude. Educational or prior-service requirements of the kind listed are not part of the licensing criteria.

Question 29Regulatory Framework and Licensing Requirements

An agency's licence is due to expire. The agency submits its renewal application after the expiry date but continues providing security services in the interim. How should the Controlling Authority treat this situation?

  1. The continued operation is lawful because a renewal application is pending
  2. The continued operation is lawful provided the renewal fee is paid with a penalty
  3. The continued operation is lawful for a grace period of ninety days after expiry
  4. The continued operation is unlawful because the licence has lapsed and no valid licence exists Correct answer.

Explanation

A licence is valid only for the period for which it is granted, and operating after expiry without a valid licence is unlawful. The framework does not create an automatic grace period or allow operations merely because a renewal application is pending.

Question 30Regulatory Framework and Licensing Requirements

A state's PSARA rules prescribe the form and manner of maintaining registers of guards employed and deployed by an agency. An agency keeps these records electronically in a format not prescribed by the rules. How should a supervisor assess this practice against the regulatory framework?

  1. It is non-compliant because records must be kept in the form and manner the rules prescribe Correct answer.
  2. It is non-compliant only if a guard's record is missing from the electronic system
  3. It is compliant because electronic records are always treated as equivalent to prescribed registers
  4. It is compliant because record content matters more than the prescribed form

Explanation

Where the rules prescribe the form and manner of registers, maintaining records in a different format departs from that requirement regardless of content quality. Compliance depends on following the prescribed form and manner, not on the medium being convenient or complete.

Question 31Supervisory Roles, Duties, and Responsibilities

A PSARA supervisor must ensure every security guard on duty carries which document while deployed at a client site?

  1. A notarized letter from the client's owner
  2. A valid photo identity and the guard's PSARA-issued training certificate Correct answer.
  3. A personal reference letter from a former employer
  4. A copy of the company's annual tax return

Explanation

Deployed guards must be able to prove identity and that they have completed the required PSARA training, so they carry a photo ID and their training certificate. Financial and personal documents have no bearing on deployment eligibility.

Question 32Supervisory Roles, Duties, and Responsibilities

Under the PSARA framework, which body is primarily responsible for regulating private security agencies at the state level?

  1. The Ministry of Home Affairs directly
  2. The State Controlling Authority designated under the Act Correct answer.
  3. The district consumer forum
  4. The local municipal corporation

Explanation

The PSARA Act establishes a Controlling Authority at the state level to license and regulate private security agencies. Other bodies may interact with agencies but do not hold this regulatory mandate.

Question 33Supervisory Roles, Duties, and Responsibilities

A supervisor is assigning guards to a night shift at a warehouse. Which factor is the supervisor's foremost responsibility before deployment?

  1. Assigning the newest recruits to the most sensitive posts
  2. Choosing guards based on personal friendship
  3. Confirming each guard has valid training and license status for the assignment Correct answer.
  4. Letting the client select individuals without verification

Explanation

The supervisor must verify that each guard is trained and properly licensed before deployment, since deploying unqualified personnel is a compliance failure. Personal preference, client bypass of verification, and assigning inexperienced staff to sensitive posts all undermine standards.

Question 34Supervisory Roles, Duties, and Responsibilities

Which record must a PSARA agency maintain regarding each security guard it employs?

  1. The guard's monthly grocery receipts
  2. A personnel file with training, identity, and service records Correct answer.
  3. The guard's family medical history
  4. The guard's personal bank statements

Explanation

Agencies must keep personnel files documenting identity, training completion, and service history for each guard. Personal financial and medical records are not part of the required supervisory recordkeeping.

Question 35Supervisory Roles, Duties, and Responsibilities

A guard under a supervisor's charge repeatedly arrives late. What is the supervisor's most appropriate first supervisory action?

  1. Document the pattern and conduct a counseling session per policy Correct answer.
  2. Reassign the guard to another client without informing anyone
  3. Immediately terminate the guard without documentation
  4. Ignore the behavior to avoid conflict

Explanation

Progressive supervision requires documenting performance issues and addressing them through counseling before escalation. Immediate termination without process, ignoring the issue, or quietly reassigning the guard all violate fair and consistent supervision.

Question 36Supervisory Roles, Duties, and Responsibilities

Which of the following best describes the supervisor's role in incident reporting?

  1. Delegating all reporting to the client's staff
  2. Reporting only incidents that involve injury
  3. Waiting until month-end to compile incidents
  4. Ensuring incidents are accurately documented and escalated promptly Correct answer.

Explanation

Supervisors must ensure incidents are recorded accurately and escalated to the agency and relevant authorities without delay. Limiting reports to injuries, delegating to clients, or delaying compilation undermines timely response and compliance.

Question 37Supervisory Roles, Duties, and Responsibilities

A supervisor learns that one of their guards has a criminal conviction that disqualifies the guard from security work. What should the supervisor do?

  1. Ask the client to decide whether the guard may stay
  2. Keep the information confidential from the agency
  3. Remove the guard from security duty and report to management per policy Correct answer.
  4. Continue deployment but reduce the guard's duties

Explanation

A disqualifying conviction makes the guard ineligible for security duty; the supervisor must remove the guard and report the matter through the agency. Reducing duties, deferring to the client, or concealing the information all breach compliance obligations.

Question 38Supervisory Roles, Duties, and Responsibilities

Which practice best reflects a supervisor's duty to maintain guard discipline on post?

  1. Conducting unannounced checks and correcting deviations on the spot Correct answer.
  2. Skipping roll calls to save time
  3. Permitting guards to use personal phones freely at entry points
  4. Allowing guards to leave posts early when quiet

Explanation

Unannounced checks and immediate correction of deviations are core supervisory discipline tools. Allowing early departures, unrestricted phone use, and skipped roll calls all weaken post discipline and security.

Question 39Supervisory Roles, Duties, and Responsibilities

A supervisor is preparing a duty roster for a site requiring 24-hour coverage. Which principle should guide the roster?

  1. Rotating guards without regard to rest periods
  2. Leaving gaps where the client rarely has visitors
  3. Assigning the same guard to all shifts to save cost
  4. Balancing shifts so guards receive adequate rest and coverage is continuous Correct answer.

Explanation

A lawful and effective roster balances coverage with adequate rest to prevent fatigue-related errors. Overworking one guard, leaving gaps, or ignoring rest periods creates security and welfare risks.

Question 40Supervisory Roles, Duties, and Responsibilities

What is the supervisor's responsibility regarding the training of newly recruited guards?

  1. Allowing them to learn on the job without formal training
  2. Ensuring they complete required training before independent deployment Correct answer.
  3. Waiving training if the recruit has prior military service
  4. Deploying them alone on the first day to build confidence

Explanation

PSARA requires guards to complete prescribed training before they are deployed independently. On-the-job learning without formal training, unsupervised first-day deployment, and blanket waivers all fail this requirement.

Question 41Supervisory Roles, Duties, and Responsibilities

A client requests that a guard be posted alone at a remote gate without radio communication. How should the supervisor respond?

  1. Refuse all client requests in writing
  2. Comply immediately to satisfy the client
  3. Post the guard without any safety measures
  4. Assess the risk and ensure a means of communication or supervision before agreeing Correct answer.

Explanation

Supervisors must assess risks to guard safety and ensure communication or supervision is in place before accepting isolated posts. Blind compliance, blanket refusal, or unsafe posting all fail the duty of care.

Question 42Supervisory Roles, Duties, and Responsibilities

Which action demonstrates a supervisor fulfilling their duty to brief guards before a shift?

  1. Telling guards to read the logbook whenever they have time
  2. Assuming guards already know the post orders
  3. Sending instructions only to the client's manager
  4. Reviewing post orders, current threats, and special instructions with the team Correct answer.

Explanation

Pre-shift briefings should cover post orders, current threat information, and any special instructions so guards are prepared. Deferring to the logbook, briefing the client instead of guards, or assuming knowledge leaves guards unprepared.

Question 43Supervisory Roles, Duties, and Responsibilities

A supervisor discovers that a subordinate guard accepted a bribe to allow unauthorized entry. What is the supervisor's most appropriate action?

  1. Ask the guard to return the money and take no further action
  2. Report the matter through proper channels and cooperate with any inquiry Correct answer.
  3. Handle it quietly to protect the agency's reputation
  4. Transfer the guard to another site without reporting

Explanation

Corruption such as bribery must be reported through proper channels and investigated, since concealment exposes the agency to legal and reputational harm. Quiet handling, informal repayment, or silent transfer all fail integrity obligations.

Question 44Supervisory Roles, Duties, and Responsibilities

Which statement best describes the supervisor's duty regarding client premises keys and access devices?

  1. Keys should be left at the post for convenience
  2. Keys may be taken home by any guard
  3. Keys should be controlled, logged, and issued only to authorized personnel Correct answer.
  4. Keys may be shared freely among guards and client staff

Explanation

Key control requires logging issuance and restricting keys to authorized personnel to prevent unauthorized access. Free sharing, leaving keys at posts, or removing them without authorization all defeat access control.

Question 45Supervisory Roles, Duties, and Responsibilities

A supervisor notices a guard appears fatigued and drowsy during a night shift. What is the best supervisory response?

  1. Rotate or relieve the guard and review the roster for rest adequacy Correct answer.
  2. Send the guard home without arranging replacement coverage
  3. Punish the guard immediately without inquiry
  4. Ignore it since night shifts are naturally tiring

Explanation

Fatigue management requires the supervisor to relieve or rotate the guard and review rostering to ensure adequate rest. Ignoring fatigue, punishing without inquiry, or leaving the post uncovered all create safety risks.

Question 46Supervisory Roles, Duties, and Responsibilities

Why must a supervisor document disciplinary actions taken against a guard?

  1. To create a fair, auditable record supporting consistent treatment Correct answer.
  2. To satisfy the client's marketing needs
  3. To embarrass the guard in front of colleagues
  4. To avoid ever having to counsel the guard again

Explanation

Documentation creates a fair, auditable record that supports consistency and due process in disciplinary matters. Embarrassment, marketing, or avoiding future counseling are not legitimate purposes.

Question 47Supervisory Roles, Duties, and Responsibilities

A supervisor is deciding how to allocate guards across a large site with multiple entry points. Which approach best reflects sound supervisory analysis?

  1. Distribute guards evenly without regard to risk
  2. Post all guards at the main gate and leave others unstaffed
  3. Assess each entry point's risk and traffic, then allocate proportionally Correct answer.
  4. Assign guards based on who arrives first

Explanation

Sound allocation is risk-based, weighing each entry point's vulnerability and traffic to place guards where they are most needed. Even distribution without risk analysis, concentrating all guards at one gate, or arbitrary assignment leaves critical points exposed.

Question 48Supervisory Roles, Duties, and Responsibilities

Which responsibility belongs to the supervisor rather than to the individual guard?

  1. Verifying that post orders are current and reflect the client's security needs Correct answer.
  2. Carrying personal identification during duty
  3. Reporting for the assigned shift on time
  4. Performing the specific post duty described in the post orders

Explanation

Reviewing and updating post orders to match the client's actual security needs is a supervisory responsibility. Performing post duties, carrying ID, and reporting on time are individual guard obligations.

Question 49Supervisory Roles, Duties, and Responsibilities

A guard reports that a client employee is repeatedly violating access control procedures. What should the supervisor do first?

  1. Report the guard for making complaints
  2. Confront the employee aggressively in front of others
  3. Instruct the guard to ignore the violations
  4. Document the observations and raise the matter with the client's authorized representative Correct answer.

Explanation

The supervisor should document the observed violations and raise them professionally with the client's authorized representative. Aggressive confrontation, instructing the guard to ignore violations, or penalizing the reporting guard are all improper.

Question 50Supervisory Roles, Duties, and Responsibilities

Which of the following is a core element of a supervisor's duty of care toward guards under their command?

  1. Maximizing billable hours regardless of guard welfare
  2. Scheduling guards without rest breaks to reduce cost
  3. Providing necessary equipment and a safe working environment Correct answer.
  4. Requiring guards to purchase their own uniforms without reimbursement

Explanation

A supervisor's duty of care includes providing required equipment and a safe working environment. Prioritizing billable hours over welfare, forcing unremunerated purchases, or eliminating rest breaks all breach that duty.