Punjab PSEB Matric NSQF Beauty and Wellness flashcards

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

NSQF

National Skills Qualifications Framework: a competency-based framework that grades skills from Level 1 to Level 10, linking vocational training and certification to recognised job roles in sectors such as beauty and wellness.

Beauty and wellness sub-sectors

Main service areas of the sector: hair care, skin care, nail care, make-up, and spa or massage. Each has separate entry-level job roles and requires its own technical training.

Hand hygiene timing

Wash hands with soap and water before and after every client, after toilet use, after handling waste, and before eating. Use sanitiser only when hands are visibly clean.

Provider nail and hair rule

Service provider keeps nails short, clean and filed, and ties hair back away from the face. Long nails trap dirt and can scratch clients; loose hair contacts products and tools.

Salon uniform standard

Clean, pressed uniform with visible name badge, changed daily or after soiling. Footwear is closed-toe, low-heeled and non-slip because of spills, clippings and wet floors.

Workplace fragrance rule

Strong perfume, aftershave and scented body products are avoided during client service because fragrance can trigger allergic reactions and asthma in sensitive clients, and masks product odours.

Safety Data Sheet (SDS)

Document supplied with a chemical product listing its hazards, safe handling, storage, protective equipment and first-aid measures. It is read before first use of any salon chemical.

Chemical splash first aid

Irrigate the affected eye or skin with clean running water for several minutes, remove contaminated clothing, and refer the client to a doctor. Record the incident in the accident register.

Patch test rule

A small amount of colour, bleach or chemical product is applied to a test area 24-48 hours before service. A positive reaction cancels the service and is recorded on the client card.

Consultation contraindications

Conditions that postpone or cancel a service: active infection, open wounds, sunburn, recent waxing or peeling, certain skin diseases, and some medical conditions. Refer the client to a doctor.

Active listening

A communication technique of giving full attention, maintaining comfortable eye contact, not interrupting, and paraphrasing the client's request back to confirm correct understanding before starting service.

Complaint handling sequence

Listen without defending, apologise for the experience, investigate the cause, offer a remedy within salon policy, and record the complaint and action taken for future reference.

Epidermis

Outermost avascular skin layer. Its base, the stratum basale, divides to produce new cells that move outward and flatten; the outer stratum corneum forms the main protective barrier.

Hair shaft layers

Medulla is the central core, cortex is the bulk containing melanin and strength, and cuticle is the outer overlapping scale layer controlling shine and vulnerability to damage.

Nail matrix

Area beneath the proximal nail fold where nail cells are produced. Its visible front part is the lunula, the pale half-moon. Damage to the matrix permanently distorts nail growth.

Skin types

Normal, dry (tight, deficient sebum), oily (enlarged pores, excess sebum), combination (oily T-zone, dry cheeks) and sensitive (reacts with redness or stinging). Product choice follows skin type.

Standard facial sequence

Consultation and skin analysis, cleansing, exfoliation, optional steam, extraction if appropriate, massage, mask, tone, moisturise, and sunscreen. Each step prepares the skin for the next.

Steam in facials

Steam softens comedones and increases circulation. It is held roughly 20-30 cm from the face for 5-10 minutes and avoided for sensitive, couperose or asthmatic clients.

Extraction rule

Blackheads are extracted only after steam softening, using gentle pressure around the follicle. Inflamed acne, pustules and cysts are never squeezed because of infection and scarring risk.

Blow-dry technique

Blot excess water, apply heat protectant, keep the dryer moving about 15-20 cm from hair, and point the nozzle down the hair shaft to smooth the cuticle and reduce frizz.

Scalp massage rule

Shampoo is massaged into the scalp with fingertips, never fingernails. Nails scratch the scalp, cause inflammation and create a route for infection during hair services.

Nail filing direction

File in one direction from the side towards the centre of the free edge. Back-and-forth sawing splits nail layers, causing peeling and weakness at the free edge.

Cuticle care rule

Soften cuticles with warm water or cuticle cream and push back gently. Excessive cutting removes the nail's protective seal and increases risk of paronychia and infection.

Pedicure contraindications

Fungal nail infection, paronychia, open cuts and ingrown toenails are not treated cosmetically. The client is referred to a doctor; aggressive hard-skin removal is avoided for diabetic clients.

Foundation shade matching

Test foundation on the jawline in natural light, not on the hand or wrist, and match to the neck so no visible line appears between face and neck.

Colour correcting concealers

Peach or orange neutralises blue-purple under-eye circles, green neutralises redness, and yellow neutralises dullness or mild bruising. Correctors are applied before foundation.

Cleaning versus sterilising

Cleaning removes visible dirt; sanitising reduces micro-organisms to a safe level; sterilising destroys all micro-organisms including spores, and is required for items contacting blood or broken skin.

Porous tool rule

Files, buffers, wooden sticks and sponges cannot be reliably disinfected. They are single-use, discarded after the client, or given to the client for personal use.

Break-even point formula

Break-even point equals fixed costs divided by the difference between price per service and variable cost per service. It gives the number of services needed before profit begins.

Salon fixed and variable costs

Fixed costs stay the same regardless of clients: rent, salaries, licences, equipment depreciation. Variable costs change with each service: products, disposables, electricity and commission.

Digital client consent

Client photographs and personal details are posted or stored only with explicit consent. Without consent, before-and-after images that identify the client must not appear on salon social media.

OTP safety rule

One-time passwords are never shared with anyone, including callers claiming to be from a bank or payment app. Sharing an OTP allows unauthorised payment and account access.