Entrepreneurship, Employability Skills and Digital Awareness
What this domain covers
This domain covers self-employment and salon business basics, the employability skills employers expect, and safe use of digital tools. The exam tests costing, pricing, customer records, online promotion, and cyber safety.
Core rules and concepts
- A simple business plan states the service, target client, location or mobile service, equipment cost, monthly expenses, price list, and expected break-even point.
- Price a service by adding product cost, overheads such as rent and electricity, labour time, and a reasonable profit. Keep business money separate from personal money and record every sale.
- Register the business as required, follow local tax and hygiene rules, and keep client records confidential.
- Employability skills include punctuality, teamwork, problem solving, honesty, grooming, and the ability to explain services clearly.
- Digital awareness includes online booking, digital payments, Google Business or social media pages, and replying to reviews professionally.
- Never post client photographs without consent. Protect passwords, avoid sharing OTPs, and use secure payment methods.
Worked example
A beautician starts a home facial service and charges ₹800. Products cost ₹200 per facial, travel costs ₹100, and she spends four hours including setup. How should she judge the price?
Reasoning: The direct cost is ₹300, leaving ₹500 before rent, electricity, and her own time. If she can do only two facials a day, the price must also cover her fixed costs and a living wage. She should calculate a monthly break-even target, compare local market rates, and record each booking. Charging ₹800 without checking costs may look busy but lose money. The reasoning is that price must cover total cost, not just the product sachet.
Traps that cost marks
- Mixing personal and business cash without records.
- Posting before-and-after client photos without consent.
- Sharing OTPs or passwords with unknown callers.
- Ignoring negative reviews or arguing publicly.