Billing, Point of Sale and Cash Handling
Domain 7 tests point-of-sale billing, tender handling, cash reconciliation and audit discipline. It expects accurate arithmetic and understanding of why each control exists.
Billing rules
- A POS records SKU or barcode, quantity, price, tax and tender; the invoice must show required particulars. Barcode scanning reduces keying errors, but price and offer accuracy remain staff responsibilities.
- Tender types include cash, card, UPI or wallet, credit and gift voucher. Each has separate reconciliation; card and UPI settlements do not belong in the cash drawer.
- Opening float is counted and recorded. Expected closing cash = opening float + cash sales − cash refunds − paid-outs.
- Voids, refunds and no-sales need authorisation and reason codes; never share POS passwords. Cash drops reduce holding risk.
- End-of-day: count, reconcile to the POS report, investigate differences, secure cash and complete handover.
Worked example
Opening float ₹2,000; cash sales ₹8,500; card sales ₹12,000; cash refund ₹500; paid-out for cleaning ₹300. Expected drawer = 2,000 + 8,500 − 500 − 300 = ₹9,700. The card ₹12,000 is reconciled to the card settlement report, not added to the drawer. If the physical count is ₹9,450, the ₹250 short is recorded and investigated before closing.
Traps
Adding card sales to cash; netting refunds without a reason code; using another cashier's login; rounding away small differences; treating a void as a sale.