IN Public Adjuster study materials
IN Public Adjuster study resources

IN Public Adjuster key terms

IN Public Adjuster · Get comfortable with the vocabulary.

Certificate of Authority

A license issued by the Indiana Department of Insurance that authorizes a person or business entity to act as a public adjuster in Indiana. Soliciting or adjusting claims without one is unlawful.

Related: Public Adjuster License, Fiduciary Duty
Public Adjuster License

The credential an individual must hold to negotiate or settle first-party property claims on behalf of an insured for compensation. Indiana requires a written exam, fingerprint-based background check, and continuing education.

Related: Certificate of Authority, Continuing Education Requirement
Continuing Education Requirement

The periodic credit hours a licensed Indiana public adjuster must complete to renew a license, including ethics hours. Records must be kept and produced on audit by the Department of Insurance.

Related: Public Adjuster License, Fiduciary Duty
Compensation Contract

A written agreement between a public adjuster and an insured that states the services to be performed and the fee or percentage charged. Indiana limits when it may be signed and requires specific disclosures.

Related: Fee Cap, Rescission Right
Fee Cap

The statutory ceiling on the percentage of a claim settlement a public adjuster may charge as compensation. Indiana ties the maximum to the claim amount and prohibits exceeding it in the compensation contract.

Related: Compensation Contract, Rescission Right
Rescission Right

The insured's statutory power to cancel the public adjuster contract within a set number of days after signing, without penalty. The right must be disclosed in writing in the contract.

Related: Compensation Contract, Fee Cap
Solicitation Restrictions

Rules limiting how and when a public adjuster may approach claimants, including prohibitions on uninvited contact at the scene of a loss and during declared disaster periods. Violations can lead to license discipline.

Related: Public Adjuster License, Fiduciary Duty
Fiduciary Duty

The legal obligation of a public adjuster to act solely in the insured's interest, holding claim funds and documents in trust and never taking a position adverse to the client for personal gain.

Related: Conflict of Interest, Commingling
Conflict of Interest

A situation in which a public adjuster's personal, financial, or family interest could bias advice to the insured. It must be disclosed and avoided, including referral arrangements with contractors or appraisers.

Related: Fiduciary Duty, Unfair Claim Settlement Practices
Commingling

Mixing client claim funds with the adjuster's own operating money or with other clients' funds. It breaches fiduciary duty and undermines the ability to account for each claim separately.

Related: Fiduciary Duty, Claim File Documentation
Unfair Claim Settlement Practices

Statutorily defined conduct such as misrepresenting policy provisions, unreasonable delay, or failing to investigate a claim promptly. These standards frame the adjuster's duty of good faith in handling claims.

Related: Good Faith and Fair Dealing, Conflict of Interest
Good Faith and Fair Dealing

The implied covenant requiring both insurer and insured to act honestly and reasonably in performing the contract. Public adjusters must not misstate facts or inflate damages to extract a settlement.

Related: Unfair Claim Settlement Practices, Fiduciary Duty
Insurable Interest

A financial stake in property such that the insured suffers a real economic loss if it is damaged. It must exist at the time of loss for property coverage to respond.

Related: Indemnity Principle, Mortgagee Clause
Indemnity Principle

The core idea that insurance restores the insured to approximately the pre-loss financial position, no better and no worse. It limits recovery and underpins valuation methods like actual cash value.

Related: Actual Cash Value, Insurable Interest
Utmost Good Faith

The principle that insurance contracts depend on full and honest disclosure by the applicant of material facts. Concealment or misrepresentation can allow the insurer to rescind coverage.

Related: Material Misrepresentation, Insurable Interest
Material Misrepresentation

A false statement of fact that would have influenced the insurer's decision to issue coverage or set its terms. It can void the policy or support rescission.

Related: Utmost Good Faith, Concealment
Concealment

The intentional withholding of a material fact from the insurer during underwriting or claim handling. Unlike mere nondisclosure of trivia, concealment of something the insurer would rely on can defeat coverage.

Related: Material Misrepresentation, Utmost Good Faith
Coinsurance Clause

A property provision requiring the insured to carry coverage equal to a stated percentage of the property's value. Falling below that target reduces the claim payment proportionally.

Related: Agreed Value, Replacement Cost
Actual Cash Value

The value of damaged property calculated as replacement cost minus depreciation, reflecting its condition and age at the time of loss. It is the default valuation in many property forms.

Related: Replacement Cost, Depreciation
Replacement Cost

The amount needed to repair or rebuild damaged property with new materials of like kind and quality, without deduction for depreciation. Often requires a specific endorsement or form.

Related: Actual Cash Value, Depreciation
Depreciation

The reduction in value of property from age, wear, obsolescence, or prior damage. It is subtracted from replacement cost to arrive at actual cash value.

Related: Actual Cash Value, Replacement Cost
Deductible

The amount of each loss the insured must bear before the insurer pays. It may be a flat dollar figure or a percentage of the dwelling limit, and it directly reduces the settlement.

Related: Coinsurance Clause, Loss Payment
HO-3 Special Form

A homeowners policy covering the dwelling and other structures on an open-peril basis while personal property is covered for named perils. It is the most common form used for owner-occupied homes.

Related: HO-5 Comprehensive Form, Coverage A Dwelling
HO-5 Comprehensive Form

A homeowners form providing open-peril coverage on both the dwelling and personal property, subject to policy exclusions. It offers broader protection than the HO-3 and is often endorsed for valuables.

Related: HO-3 Special Form, Scheduled Personal Property
Coverage A Dwelling

The homeowners coverage that insures the residential structure, attached structures, and building materials on the premises. Its limit also anchors percentage-based limits for other coverages.

Related: Coverage B Other Structures, HO-3 Special Form
Coverage B Other Structures

Homeowners coverage for detached structures such as garages, fences, and sheds, usually set at a percentage of the Coverage A limit. Business use of such structures may be excluded or limited.

Related: Coverage A Dwelling, Coverage C Personal Property
Coverage C Personal Property

Homeowners coverage for the insured's household contents and personal belongings, both on and off premises. Sub-limits apply to categories such as jewelry, cash, and firearms.

Related: Scheduled Personal Property, Coverage B Other Structures
Scheduled Personal Property

An endorsement listing specific valuable items with individual limits and often broader perils, such as scheduled jewelry or art. It replaces the standard sub-limit for those items.

Related: Coverage C Personal Property, HO-5 Comprehensive Form
Ordinance or Law Coverage

An endorsement or provision paying for the increased cost of rebuilding to current building codes, including demolition of undamaged portions. Standard forms exclude code-upgrade costs.

Related: Business Income Coverage, Replacement Cost
Business Income Coverage

Commercial property coverage that replaces lost net income and continuing expenses when a covered peril interrupts operations. It typically applies during the period of restoration.

Related: Period of Restoration, Extra Expense Coverage
Period of Restoration

The time window during which business income coverage pays, beginning at the loss and ending when the property could reasonably be repaired or replaced with due diligence.

Related: Business Income Coverage, Extra Expense Coverage
Extra Expense Coverage

Coverage for reasonable costs an insured incurs to continue operations and reduce business income loss after a covered property loss, such as temporary relocation or expedited repairs.

Related: Business Income Coverage, Period of Restoration
Builder's Risk

Inland marine or commercial property coverage on a structure under construction, including materials and equipment on site. It typically terminates when the project is completed and accepted.

Related: Inland Marine Policy, Installation Floater
Inland Marine Policy

Coverage for movable property and goods in transit, such as cargo, equipment, and fine art, often written on a broad or open-peril basis. It fills gaps left by property policies tied to fixed locations.

Related: Builder's Risk, Bailee Coverage
Bailee Coverage

Coverage protecting a business that temporarily holds others' property, such as a repair shop or warehouse, against loss of or damage to the customer goods in its care.

Related: Inland Marine Policy, Installation Floater
Installation Floater

Inland marine coverage for machinery, equipment, or building components while being installed at a job site, before the project is complete and accepted by the owner.

Related: Builder's Risk, Inland Marine Policy
Commercial General Liability

A liability policy covering bodily injury and property damage claims arising from the insured's premises, operations, products, and completed work. It responds to third-party claims, not the insured's own property.

Related: Occurrence, Personal and Advertising Injury
Occurrence

An accident or continuous exposure to harmful conditions that results in bodily injury or property damage during the policy period. The trigger determines which policy year responds.

Related: Commercial General Liability, Claims-Made Policy
Claims-Made Policy

A liability policy that responds to claims first made during the policy period, regardless of when the injury occurred, usually with a retroactive date. It differs from occurrence-based coverage.

Related: Occurrence, Commercial General Liability
Personal and Advertising Injury

Liability coverage for offenses such as libel, slander, wrongful eviction, and infringement of advertising ideas, distinct from bodily injury and property damage claims.

Related: Commercial General Liability, Occurrence
Proof of Loss

A sworn statement submitted by the insured detailing the amount, cause, and circumstances of a claim. It is a policy condition and must be accurate, since false statements can void coverage.

Related: Claim File Documentation, Examination Under Oath
Examination Under Oath

A formal, recorded questioning of the insured under oath about a claim, permitted by policy conditions. Answers can be used to evaluate fraud or coverage defenses.

Related: Proof of Loss, Material Misrepresentation
Claim File Documentation

The organized record of a claim, including photographs, estimates, correspondence, and notes. Complete documentation supports the adjuster's valuation and protects against disputes.

Related: Proof of Loss, Commingling
Appraisal Clause

A policy provision allowing the insured and insurer to resolve a disagreement over the amount of loss through independent appraisers and an umpire. It does not decide coverage disputes.

Related: Proof of Loss, Actual Cash Value
Loss Payment

The policy condition describing when and how the insurer pays a covered claim, including the deadline after proof of loss and any mortgagee rights in the proceeds.

Related: Mortgagee Clause, Deductible
Mortgagee Clause

A provision giving the lender rights in the policy, including notice of cancellation and payment of loss proceeds to the extent of its interest. It protects the lender's collateral.

Related: Loss Payment, Insurable Interest