RBSE SS Voc Travel and Tourism flashcards

34 cards. Read the term and the definition here. The deck at the top of this page is optional.

UNWTO visitor definition

A visitor is a traveller taking a trip outside their usual environment for less than one year, for a purpose other than employment by a resident entity.

Tourist vs excursionist

A tourist stays overnight at the destination, whereas an excursionist is a same-day visitor who returns without an overnight stay.

Domestic tourism

Tourism involving residents of a given country travelling only within that country, without crossing an international border.

Inbound tourism

Tourism of non-resident visitors travelling to a given country; its spending counts as an export earning for the destination economy.

Tourism system components

Tourism operates as a system linking the tourist-generating region, the transit route, and the destination region, with the tourist as demand driver.

Carrying capacity

The maximum number of visitors a site can absorb without unacceptable environmental, social, cultural or infrastructure damage.

Push and pull factors

Push factors are internal motivations driving travel (escape, relaxation); pull factors are destination attributes attracting visitors (beaches, heritage).

Butler's tourism area life cycle

A model of destination evolution through exploration, involvement, development, consolidation, stagnation, and then decline or rejuvenation.

Plog's psychographic model

Classifies travellers along a continuum from allocentric (adventurous, explorer) through mid-centric to psychocentric (cautious, preferring familiar destinations).

Five A's of tourism

The tourism product components: attraction, accessibility, accommodation, amenities, and ancillary services.

MICE segment

Meetings, Incentives, Conferences and Exhibitions: a high-yield business travel segment valuable for off-season demand.

Eco-tourism definition

Responsible travel to natural areas that conserves the environment and sustains the well-being of local people.

VFR travel

Visiting Friends and Relatives: a travel segment that is relatively resilient to economic downturns because accommodation is often free.

Soft vs hard adventure

Soft adventure involves low risk and little skill (nature walks, cycling); hard adventure requires skill and carries higher risk (trekking, rafting).

Tour operator role

A tour operator assembles transport, accommodation and services into packages, sells them, and bears commercial risk for unsold inventory.

Travel agent role

An intermediary selling travel products on behalf of principals such as airlines and hotels, earning commission or service fees.

FIT and GIT

FIT means Free Independent Traveller booking individually; GIT means Group Inclusive Tour sold at group rates with fixed departures.

Seat-in-coach (SIC)

A shared coach service where different parties occupy seats on the same vehicle, reducing cost compared with a private transfer.

Golden Triangle

India's classic first-time circuit of Delhi, Agra and Jaipur, combining Mughal and Rajput heritage with the Taj Mahal.

Kaziranga National Park

A UNESCO natural World Heritage Site in Assam famous for the greater one-horned rhinoceros and its grasslands and wetlands.

Char Dham pilgrimage

The four Hindu pilgrimage sites of Badrinath, Kedarnath, Gangotri and Yamunotri in the Uttarakhand Himalayas.

Kerala tourism positioning

Kerala markets itself as 'God's Own Country', built on backwaters, Ayurveda, hill stations and beaches.

RevPAR formula

Revenue per available room equals room revenue divided by rooms available, and also equals average daily rate multiplied by occupancy.

ADR formula

Average Daily Rate equals total room revenue divided by the number of rooms sold during the period.

Table d'hôte vs à la carte

Table d'hôte offers a fixed menu at a fixed price; à la carte lets the guest choose individual dishes, each priced separately.

Hotel star classification

In India, a voluntary grading from 1-star to 5-star and 5-star deluxe, administered by the Ministry of Tourism.

IRCTC

Indian Railway Catering and Tourism Corporation, the agency handling online rail ticket booking, catering and rail tourism packages in India.

Charter vs scheduled flight

Charter flights are non-scheduled services contracted by operators; scheduled flights publish timetables and accept individual bookings.

Services marketing 7Ps

The 4Ps (product, price, place, promotion) extended by people, process and physical evidence for service businesses such as tourism.

Perishability of tourism

Tourism services cannot be stored: an unsold hotel room or seat on a given date yields no revenue later.

Economic leakage

Money that leaves the local economy through imports, foreign-owned profits or external suppliers, reducing tourism's net local benefit.

Triple bottom line

A sustainability framework measuring performance across economic, social and environmental dimensions rather than profit alone.

Community-based tourism

Tourism managed and owned with local community participation in decision-making and benefit-sharing, reducing leakage and building local ownership.

Destination management company

A local ground operator that arranges transport, guides and logistics at a destination for inbound tour operators and groups.