WBCHSE HS Vocational Banking, Financial Services and Insurance study materials
WBCHSE HS Vocational Banking, Financial Services and Insurance study resources

WBCHSE HS Vocational Banking, Financial Services and Insurance study plan

WBCHSE HS Vocational Banking, Financial Services and Insurance · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Introduction to Banking and Financial Services & Banking Operations and Types of Accounts

  • Define the core functions of a bank and distinguish them from those of non-bank financial institutions, giving two Indian examples of each

  • Classify the main types of deposit accounts (savings, current, fixed, recurring) by eligibility, interest treatment and withdrawal rules

  • Explain the steps a candidate must follow to open an account, including KYC documents, and list three reasons a bank may refuse

  • Compute simple and compound interest on a fixed deposit for a given principal, rate and term without a calculator error

Your checkpoint

A one-page comparison table of four deposit account types plus three fully worked interest calculations, self-checked against the textbook formula

Week 2

Banking Operations and Types of Accounts & Practical Work, Project and Vocational Skills

  • Trace the life cycle of a cheque from issue to clearing, naming the roles of drawer, drawee and payee

  • Identify the endorsements and crossings on a specimen cheque and state the effect of each

  • Describe the procedure for stop payment, dishonour and returning a cheque, and the consequences of wrongful dishonour

  • Draft a short project outline for the practical work component, choosing a topic linked to banking operations

Your checkpoint

A labelled specimen cheque annotated with all parties, crossings and endorsements, plus a 150-word approved project outline

Week 3

Insurance Fundamentals and Types of Insurance

  • State the principle of insurable interest and apply it to three different insurance situations

  • Distinguish indemnity, subrogation, contribution and utmost good faith with one example each

  • Compare life, health, fire, marine and motor insurance by subject matter, typical exclusions and claim trigger

  • Explain the roles of insurer, insured, agent, broker, surveyor and ombudsman in a claim

Your checkpoint

A concept map linking seven insurance principles to two policy types each, with a 10-item self-quiz and answer key

Week 4

Introduction to Banking and Financial Services & Insurance Fundamentals and Types of Insurance

  • Recap banking and insurance fundamentals under timed conditions and score at least 70 percent on a self-made 30-question test

  • Explain bancassurance and how a bank distributes insurance products, including the disclosure duties involved

  • Summarise the main consumer protections available to a policyholder or depositor who has a grievance

  • Correct every error found in the week 1 to 3 deliverables and note the underlying rule that was missed

Your checkpoint

A closed-book 30-question mock test (banking plus insurance) with scored answer sheet and a written error log

Week 5

Financial Markets and Instruments & Regulatory Framework and Compliance

  • Distinguish money market instruments from capital market instruments by maturity, issuer and risk

  • Describe the primary and secondary market, and the roles of SEBI, RBI, IRDAI and the stock exchanges

  • Explain the compliance obligations a bank officer faces under KYC, AML and customer due diligence norms

  • Outline the grievance redressal ladder from branch to banking ombudsman, naming the time limits at each stage

Your checkpoint

A two-column regulatory map matching each regulator to its mandate and three instruments it oversees, plus a one-page KYC/AML checklist

Week 6

Customer Service and Communication in BFSI & Digital Banking and Financial Technology

  • Draft responses to four difficult customer scenarios using a structured service-recovery approach

  • Explain the differences among NEFT, RTGS, IMPS and UPI in terms of timing, limits and use case

  • Identify the risks of phishing, card skimming and OTP fraud, and list the steps a customer should take after a fraudulent debit

  • Describe how mobile wallets, payment banks and account aggregators fit into the Indian digital finance landscape

Your checkpoint

A scripted role-play transcript of two customer interactions plus a one-page digital payments comparison chart with fraud-response steps

Week 7

Practical Work, Project and Vocational Skills & Financial Markets and Instruments

  • Collect and tabulate real or simulated data for the chosen project topic, keeping a clear record of sources

  • Interpret the collected data and write findings that answer the project question directly

  • Prepare a viva-ready explanation of methodology, limitations and conclusions in under three minutes

  • Revise financial market concepts by linking each instrument in the week 5 map to a realistic investor profile

Your checkpoint

A complete project draft with data table, findings and conclusion, plus a rehearsed three-minute viva script

Week 8

Introduction to Banking and Financial Services & Banking Operations and Types of Accounts & Insurance Fundamentals and Types of Insurance & Financial Markets and Instruments & Customer Service and Communication in BFSI & Regulatory Framework and Compliance & Digital Banking and Financial Technology & Practical Work, Project and Vocational Skills

  • Attempt two full-length timed mock papers covering all eight domains and record section-wise scores

  • Revisit the weakest two domains identified by the mocks and close the gaps with targeted revision

  • Finalise and format the project report with correct headings, acknowledgements and references

  • Practise five likely viva questions aloud and refine answers for clarity and accuracy

Your checkpoint

Two scored full-length mock papers with an improvement record, plus a submission-ready project report

Milestones

Week 2: Can explain the full cheque clearing process and annotate a specimen cheque unaided in under ten minutes

Week 4: Scores at least 70 percent on the closed-book 30-question banking and insurance test, with an error log written

Week 6: Can compare NEFT, RTGS, IMPS and UPI from memory and state the correct first three actions after a fraudulent debit

Week 8: Both full-length mocks completed within time, no domain below 60 percent, and project report ready to submit