WBCHSE HS Vocational Banking, Financial Services and Insurance study plan
WBCHSE HS Vocational Banking, Financial Services and Insurance · Give each week a clear focus.
8 weeks · About 6 hours per week
Introduction to Banking and Financial Services & Banking Operations and Types of Accounts
Define the core functions of a bank and distinguish them from those of non-bank financial institutions, giving two Indian examples of each
Classify the main types of deposit accounts (savings, current, fixed, recurring) by eligibility, interest treatment and withdrawal rules
Explain the steps a candidate must follow to open an account, including KYC documents, and list three reasons a bank may refuse
Compute simple and compound interest on a fixed deposit for a given principal, rate and term without a calculator error
Your checkpoint
A one-page comparison table of four deposit account types plus three fully worked interest calculations, self-checked against the textbook formula
Banking Operations and Types of Accounts & Practical Work, Project and Vocational Skills
Trace the life cycle of a cheque from issue to clearing, naming the roles of drawer, drawee and payee
Identify the endorsements and crossings on a specimen cheque and state the effect of each
Describe the procedure for stop payment, dishonour and returning a cheque, and the consequences of wrongful dishonour
Draft a short project outline for the practical work component, choosing a topic linked to banking operations
Your checkpoint
A labelled specimen cheque annotated with all parties, crossings and endorsements, plus a 150-word approved project outline
Insurance Fundamentals and Types of Insurance
State the principle of insurable interest and apply it to three different insurance situations
Distinguish indemnity, subrogation, contribution and utmost good faith with one example each
Compare life, health, fire, marine and motor insurance by subject matter, typical exclusions and claim trigger
Explain the roles of insurer, insured, agent, broker, surveyor and ombudsman in a claim
Your checkpoint
A concept map linking seven insurance principles to two policy types each, with a 10-item self-quiz and answer key
Introduction to Banking and Financial Services & Insurance Fundamentals and Types of Insurance
Recap banking and insurance fundamentals under timed conditions and score at least 70 percent on a self-made 30-question test
Explain bancassurance and how a bank distributes insurance products, including the disclosure duties involved
Summarise the main consumer protections available to a policyholder or depositor who has a grievance
Correct every error found in the week 1 to 3 deliverables and note the underlying rule that was missed
Your checkpoint
A closed-book 30-question mock test (banking plus insurance) with scored answer sheet and a written error log
Financial Markets and Instruments & Regulatory Framework and Compliance
Distinguish money market instruments from capital market instruments by maturity, issuer and risk
Describe the primary and secondary market, and the roles of SEBI, RBI, IRDAI and the stock exchanges
Explain the compliance obligations a bank officer faces under KYC, AML and customer due diligence norms
Outline the grievance redressal ladder from branch to banking ombudsman, naming the time limits at each stage
Your checkpoint
A two-column regulatory map matching each regulator to its mandate and three instruments it oversees, plus a one-page KYC/AML checklist
Customer Service and Communication in BFSI & Digital Banking and Financial Technology
Draft responses to four difficult customer scenarios using a structured service-recovery approach
Explain the differences among NEFT, RTGS, IMPS and UPI in terms of timing, limits and use case
Identify the risks of phishing, card skimming and OTP fraud, and list the steps a customer should take after a fraudulent debit
Describe how mobile wallets, payment banks and account aggregators fit into the Indian digital finance landscape
Your checkpoint
A scripted role-play transcript of two customer interactions plus a one-page digital payments comparison chart with fraud-response steps
Practical Work, Project and Vocational Skills & Financial Markets and Instruments
Collect and tabulate real or simulated data for the chosen project topic, keeping a clear record of sources
Interpret the collected data and write findings that answer the project question directly
Prepare a viva-ready explanation of methodology, limitations and conclusions in under three minutes
Revise financial market concepts by linking each instrument in the week 5 map to a realistic investor profile
Your checkpoint
A complete project draft with data table, findings and conclusion, plus a rehearsed three-minute viva script
Introduction to Banking and Financial Services & Banking Operations and Types of Accounts & Insurance Fundamentals and Types of Insurance & Financial Markets and Instruments & Customer Service and Communication in BFSI & Regulatory Framework and Compliance & Digital Banking and Financial Technology & Practical Work, Project and Vocational Skills
Attempt two full-length timed mock papers covering all eight domains and record section-wise scores
Revisit the weakest two domains identified by the mocks and close the gaps with targeted revision
Finalise and format the project report with correct headings, acknowledgements and references
Practise five likely viva questions aloud and refine answers for clarity and accuracy
Your checkpoint
Two scored full-length mock papers with an improvement record, plus a submission-ready project report
Milestones
Week 2: Can explain the full cheque clearing process and annotate a specimen cheque unaided in under ten minutes
Week 4: Scores at least 70 percent on the closed-book 30-question banking and insurance test, with an error log written
Week 6: Can compare NEFT, RTGS, IMPS and UPI from memory and state the correct first three actions after a fraudulent debit
Week 8: Both full-length mocks completed within time, no domain below 60 percent, and project report ready to submit