ISO 9001 LA case studies
ISO 9001 LA · Put your knowledge to work in context.
The PECB Certified ISO 9001 Lead Auditor credential is aimed at professionals who plan, lead, and report on quality management system (QMS) audits against ISO 9001. PECB describes the training course as equipping participants with the knowledge and skills needed to audit QMSs "based on audit principles and best practices," drawing on ISO 19011 guidelines and ISO/IEC 17021-1 requirements. The ISO 9001 LA case studies are 5 cases and about 3,341 words.
1Northbridge Precision: a risk register nobody uses
Northbridge Precision (240 staff) machines components to customer drawings. In the opening meeting the site manager says risk-based thinking is "fully embedded".
674 words, about 3 min2Cascade Fabrications: an exclusion that does not hold
Cascade Fabrications supplies welded frames. Its quality manual states clause 8.3 (design and development) is excluded because "design is provided by the customer".
675 words, about 3 min3Junction Logistics: planning a two-day surveillance audit
Junction Logistics runs a 24/7 distribution centre on three shifts (06:00–14:00, 14:00–22:00, 22:00–06:00). A surveillance audit is scheduled: two auditor-days, one auditor, two calendar days, 14 processes in scope, with one previous minor nonconformity on forklift preventive maintenance still open.
660 words, about 3 min4The checklist that was completed during a breakdown
During a shop-floor interview a press operator tells the auditor that first-off parts are checked "when we remember, mostly at the start of a run". The line supervisor, who joins the conversation, says checks are done every two hours and produces the day's checklist: eight entries, all ticks in the same pen, including the 10:00 and 12:00 slots.
642 words, about 3 min5Closing a weak nonconformity and a thin corrective action
Closing meeting for an internal audit at a 300-person manufacturer of medical device components. The auditor wrote: "Rework process not always followed - NC".
690 words, about 3 min