Japan Bus Theory: Emergency Response, Accidents, and Incident Reporting

Emergency questions test order of actions and reporting. The exam expects you to protect life first, prevent a second accident, then report factually.

Accident sequence

1. Stop immediately in a safe place, switch off the engine, and apply the parking brake.
2. Secure the scene: hazard lights, warning triangle or flare where safe, and keep passengers away from traffic.
3. Rescue and first aid. Do not move an injured person unless there is imminent danger such as fire.
4. Call 110 for police and 119 for ambulance/fire. Give location, injuries, and hazards.
5. Notify the operator and 運行管理者, then record facts and witnesses.

Incidents and near-misses

A passenger fall, door incident, property damage, or ヒヤリハット must be reported promptly. Do not decide that it is “too minor”. Report what happened, when, where, and who was involved; do not speculate about fault.

Worked example

Smoke appears from the engine compartment at a stop. The driver stops, evacuates passengers upwind to a safe assembly point, calls 119, and reports to the depot. Reasoning: evacuation and fire service come before diagnosis; the bus is not moved.

Traps

• Leaving the scene to call the depot first.
• Moving an injured passenger who may have a spinal injury.
• Delaying the police report because the damage looks minor.
• Failing to report a near-miss or passenger fall.