ERA Cadre Civil Servant Exam study materials
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ERA Cadre Civil Servant Exam: Basic Computer Skills

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Basic Computer Skills

What the domain tests

Basic Computer Skills tests practical digital literacy: operating systems, file management, word processing, spreadsheets, email, internet use, and basic security. Questions are usually task-based rather than theoretical.

Core rules and concepts

  • Know common extensions: .docx, .xlsx, .pptx, and .pdf; understand Save versus Save As.
  • Shortcuts: Ctrl+C copy, Ctrl+X cut, Ctrl+V paste, Ctrl+S save, Ctrl+Z undo, Ctrl+F find.
  • Spreadsheet formulas start with =; relative references change when filled, while absolute references use $ to stay fixed.
  • Email needs a clear subject, concise body, correct recipients, and checked attachments.
  • Security basics: strong unique passwords, backups, screen locking, and verification of suspicious links or requests.
  • Networks: LAN versus WAN; a browser is not the same as a search engine.

Worked example. Cell D2 contains =B2*$C$1. When filled down to D3, B2 becomes B3 but $C$1 stays fixed. Reasoning: the dollar signs lock column and row, so every row multiplies by the same rate.

Traps that cost marks

Confusing copy with move; deleting a shortcut instead of the file; clicking unknown attachments; assuming Save As overwrites the original; and using a relative reference where a fixed rate is required.