Craftsman Motor Vehicles Maintenance study materials
Craftsman Motor Vehicles Maintenance study resources

Craftsman Motor Vehicles Maintenance cheat sheet

Craftsman Motor Vehicles Maintenance · Keep the key ideas within reach.

Quick reference

Safety, Tools, and Workshop Practice

  • Lifting rule: jack only under manufacturer-designated lift points; always place axle stands before any part of the body goes under the raised vehicle - a hydraulic jack is a lifting device, not a support.

  • Torque wrench selection rule: the target value should fall between 20% and 100% of the wrench's rated range; a 20-100 N·m wrench should not be used for a 15 N·m fastener.

  • Torque conversion: 1 kgf·m = 9.81 N·m; 1 lbf·ft = 1.356 N·m; 1 lbf·in = 0.113 N·m. Tightening torque is measured on the fastener thread, so lubricated threads need lower torque than dry threads.

  • Torque-to-yield (TTY) bolts stretch plastically during tightening and must be replaced, not reused; they are usually tightened to a torque plus a specified angle (e.g. 40 N·m + 90°).

  • Fire classes: A = solids (water/foam), B = flammable liquids (foam, CO2, dry powder - never water), C = gases, D = metals, E = live electrical (CO2 or dry powder only).

  • Battery charging area rule: lead-acid charging releases hydrogen; no open flame or sparks, ventilate the area, and disconnect the negative terminal first and reconnect it last.

  • Hand tool safety rule: never use a cheater bar on a ratchet or torque wrench; use a breaker bar for loosening and the torque wrench for final tightening only.

  • Personal protective equipment baseline in the workshop: safety glasses when grinding, drilling, or working under a vehicle; gloves for chemicals and sharp edges; steel-toe boots for any load handling; ear protection above 85 dB(A).

  • Measurement tool accuracy: a vernier caliper typically resolves 0.02 mm, a micrometer 0.01 mm, and a dial bore gauge 0.01 mm; check zero before each measuring session and store micrometers with the anvil open.

Quick reference

Engine Systems: Lubrication, Cooling, and Fuel

  • Oil pressure warning at idle with correct oil level points to worn bearings, a stuck relief valve, or a failing oil pump - verify with a mechanical gauge before condemning the pump.

  • Engine oil viscosity notation (e.g. 5W-30): the first number is the cold (W = winter) pumping behaviour, the second is kinematic viscosity at 100 °C; both must match the manufacturer specification, including API/ACEA grade.

  • Coolant boiling point rises with system pressure: a 15 psi (approx. 1 bar) cap raises the boiling point of a 50/50 glycol mix by roughly 25 °C, so a weak cap causes overheating under load.

  • Thermostat diagnosis: an engine that never reaches operating temperature or cools at speed has a thermostat stuck open; rapid overheating at low speed with a cold radiator hose suggests stuck closed.

  • Cooling system pressure test: pump to the cap rating, hold and observe; a falling gauge with no external leak indicates an internal leak (head gasket, heater core, or EGR cooler).

  • Air-fuel ratio basics: stoichiometric petrol is about 14.7:1 by mass; rich mixtures (lambda < 1) cool combustion and raise HC/CO, lean mixtures (lambda > 1) raise NOx and risk detonation.

  • Fuel trim interpretation: long-term fuel trim above about +10% indicates a lean condition (vacuum leak, weak pump, dirty injector); below about -10% indicates rich (leaking injector, high fuel pressure, faulty sensor).

  • Diesel common-rail injection pressures reach 1,800-2,500 bar; never crack a high-pressure line to bleed it - the jet can penetrate skin, which is a surgical emergency.

  • Oil change interval logic: severe-service schedules (short trips, dust, towing) shorten intervals; used-oil analysis (iron, copper, silicon, fuel dilution) is the evidence-based way to extend them.

Quick reference

Engine Mechanical: Inspection, Diagnosis, and Repair

  • Compression test rule: throttle wide open, all plugs removed, engine at operating temperature; a cylinder more than 10% below the highest cylinder, or a wet/dry difference above 10%, indicates ring or bore wear.

  • Cylinder leakage test: pressurise each cylinder at TDC on compression with 5-7 bar; air out of the intake = intake valve, exhaust = exhaust valve, crankcase breather = rings, radiator = head gasket or cracked head.

  • Valve clearance check is done with the engine cold unless the manufacturer states otherwise; record every clearance and compare against the specification table before adjusting with shims or rocker screws.

  • Cylinder head flatness limit is typically 0.05 mm across the length and 0.02 mm across the width; measure with a straight edge and feeler gauge in both diagonals.

  • Timing belt replacement is interval-based, not condition-based: a belt that looks good can fail past its interval; on interference engines the result is bent valves, so replace the tensioner and water pump at the same time.

  • Bore measurement: measure at three heights and two planes (thrust and axial) with a bore gauge; out-of-round and taper limits are usually 0.02-0.05 mm depending on the engine.

  • Head gasket failure indicators: coolant loss without external leak, white exhaust smoke, bubbling in the expansion tank, mayonnaise-like emulsion in the oil, and hydrocarbon detection in the coolant.

  • Engine noise mapping: a deep knock at half engine speed suggests a main or big-end bearing; a lighter double knock at half speed suggests piston slap; a ticking at camshaft speed suggests valve clearance or a hydraulic lifter.

  • Warped or cracked heads are checked by pressure testing and crack detection (dye penetrant or magnetic particle for cast iron) before any resurfacing.

Quick reference

Transmission, Clutch, and Driveline

  • Clutch slip test: in a high gear at low speed, apply full throttle; if engine speed rises without a matching road-speed increase, the clutch is slipping - check free play and release bearing first.

  • Clutch drag symptoms: difficulty engaging first and reverse with the pedal fully down, and a vehicle that creeps with the pedal depressed, point to insufficient release travel or a warped friction disc.

  • Manual gearbox oil level is checked at the fill plug on a level vehicle; the correct level is the bottom edge of the fill hole, and the plug should be removed before draining so the box can be refilled.

  • CV joint diagnosis: a rhythmic clicking on full lock under power indicates a worn outer joint; vibration under acceleration with a worn inner joint; a split boot with grease loss is an immediate replacement item.

  • Driveshaft universal joint wear shows as a clunk on take-up and drive-line vibration; check for play in both planes and for a missing or seized needle bearing.

  • Automatic transmission fluid level must be checked at the manufacturer-specified temperature (often 35-45 °C) with the engine running and the selector cycled through all positions; overfilling causes foaming and aeration.

  • Differential gear whine that changes with speed but not with load direction suggests pinion bearing preload; whine on drive only versus coast only points to different gear contact faces.

  • Two-wheel-drive versus four-wheel-drive tyre rule: all four tyres on a permanent 4WD or AWD vehicle must be within a small rolling-circumference tolerance, or the centre differential winds up and fails.

Quick reference

Braking Systems and Hydraulics

  • Hydraulic principle: pressure is force divided by area (p = F/A); a larger master cylinder piston reduces pedal travel but increases pedal effort for the same calliper force.

  • Brake fluid is hygroscopic; DOT 4 has a wet boiling point of about 155 °C versus 230 °C dry, so fluid older than two years or with more than 3% water content should be replaced.

  • Never mix DOT 5 (silicone) with DOT 3, 4, or 5.1 (glycol); the mixture is not miscible and will damage seals and performance.

  • Pedal feel diagnosis: a spongy pedal indicates air in the system; a pedal that sinks slowly under constant pressure indicates an internal master cylinder leak; a hard pedal indicates a failed booster or seized calliper.

  • Brake pad minimum thickness is typically 2-3 mm above the backing plate; discs have a minimum thickness stamped on the hub, and below that value the disc must be replaced, not machined.

  • Run-out limit for a brake disc is usually 0.05 mm or less; excessive lateral run-out causes pedal pulsation and is measured with a dial gauge on the disc face.

  • Bleeding sequence follows the longest hydraulic path first: typically right rear, left rear, right front, left front; ABS units may require a diagnostic scan tool to cycle the pump.

  • Parking brake adjustment: with the lever at the specified number of clicks, the rear wheels should turn freely and lock when the lever is fully applied; cables stretch and must be adjusted at the equaliser.

  • Proportioning and ABS: a fault lamp on with a stored wheel-speed sensor code disables ABS and often EBD; verify sensor signal with live data before replacing parts.

Quick reference

Suspension, Steering, and Wheel Alignment

  • Alignment angles: camber is the wheel's vertical tilt (negative = top inward); caster is the steering axis tilt (positive = top rearward) and provides straight-line stability; toe is the difference in distance between the front and rear of the wheels.

  • Total toe is the sum of both wheels; a positive total toe-in reduces straight-line wander but increases tyre scrub; toe is set last because it depends on camber and caster.

  • Thrust angle is the difference between the geometric centreline and the rear axle centreline; a non-zero thrust angle causes the steering wheel to sit off-centre and the vehicle to dog-track.

  • Tyre wear patterns: wear on both shoulders = under-inflation; wear in the centre = over-inflation; one-sided wear = camber or toe error; feathered tread = excessive toe.

  • Wheel bearing diagnosis: a growl that changes when loading the bearing left or right in a curve, or a hum that disappears when the wheel is unloaded, indicates a worn bearing; confirm with a dial gauge hub run-out check.

  • Ball joint play is checked with the suspension loaded and unloaded; 0.5 mm of radial play or any axial play beyond specification requires replacement, and a torn boot means replacement regardless of play.

  • Shock absorber test: more than two rebounds after a firm push on the corner, or visible oil misting on the body, indicates a worn damper; dampers are replaced in axle pairs.

  • Power steering diagnosis: whine that increases on full lock with a correct fluid level suggests pump wear or air in the system; heavy steering at idle with normal pressure at speed suggests a faulty flow-control valve.

Quick reference

Electrical and Electronic Systems

  • Ohm's law: V = I × R; power P = V × I = I²R = V²/R. A 55 W headlamp on 12 V draws about 4.6 A and has a hot resistance of roughly 2.6 Ω.

  • Voltage drop testing is the definitive circuit test: measure across the load or cable under load; more than 0.5 V on a main power or ground circuit indicates excessive resistance.

  • Battery state of charge: about 12.6 V at rest is fully charged, 12.4 V is 75%, 12.2 V is 50%, and below 12.0 V is discharged; a reading below 9.6 V during a loaded cranking test indicates a failed battery.

  • Alternator charging voltage is typically 13.8-14.4 V at idle with loads off; below 13.2 V or above 15.0 V indicates a regulator or alternator fault.

  • Parasitic drain test: with all modules asleep (allow 20-60 minutes), a clamp meter should read typically below 50 mA; higher values require fuse-by-fuse isolation.

  • CAN bus basics: two twisted wires, CAN-High and CAN-Low, with nominal 60 Ω resistance between them (two 120 Ω terminators in parallel); 120 Ω indicates an open terminator, 0 Ω a short.

  • Sensor types: a two-wire inductive crank sensor generates its own AC signal; a three-wire Hall sensor needs a supply, ground, and produces a square wave - a multimeter may not capture it, so use an oscilloscope.

  • Relay test: 85 and 86 are the coil, 30 is the supply, 87 is the switched output, and 87a is the normally closed contact; a click without output means burnt contacts, not a faulty coil.

Quick reference

Preventive Maintenance and Vehicle Inspection

  • Tyre pressure is checked cold; pressure rises about 0.1 bar per 10 °C of temperature increase, so a hot reading must not be corrected downward.

  • Tread depth legal minimum is 1.6 mm across the central three-quarters of the tread; replace at 3 mm for wet performance, and check for uneven wear, cuts, bulges, and DOT date codes.

  • Service interval logic: fixed intervals apply to normal use; severe service (short trips, dust, towing, extended idling) halves oil and filter intervals and shortens brake and air filter checks.

  • Pre-trip inspection order: fluids and leaks, tyres and pressures, lights and horn, wipers and washers, brakes and steering, belts and hoses, then a road test.

  • Belt condition rule: glazing, cracking, fraying, or more than about 10 mm of deflection on the longest span indicates replacement; automatic tensioners should be checked for correct pointer alignment.

  • Brake fluid and coolant are time-based items as well as condition-based: brake fluid every 2 years, coolant per manufacturer (often 5 years or 100,000 km for long-life OAT).

  • Battery maintenance: clean terminals, check hold-down, and verify charging voltage; a battery that fails a conductance test should be replaced regardless of age.

  • Documentation rule: record mileage, date, parts used, and measured values (tread depth, pad thickness, fluid condition) so that the next service can be compared against a baseline.

Quick reference

Fault Diagnosis and Customer Handling

  • Diagnostic sequence: verify the complaint, gather conditions (when, how often, hot or cold, speed, load), check for technical service bulletins, then test - never replace parts on a guess.

  • Intermittent faults are best captured with a data logger or flight recorder triggered by the symptom; a snapshot of live data at the moment of failure is stronger evidence than a stored code alone.

  • A diagnostic trouble code identifies the circuit or system, not the component: a P0301 misfire code means cylinder 1 misfired, and the cause may be spark, fuel, compression, or wiring.

  • Freeze-frame data records the conditions at the moment the code set (rpm, load, coolant temperature, speed); use it to reproduce the fault rather than to guess.

  • Customer interview checklist: what changed and when, any recent repair or fuel stop, warning lamps, noises or smells, and whether the fault is temperature or weather dependent.

  • Explaining a repair: state the symptom, the measured evidence, the cause, the remedy, and the consequence of deferring - avoid unexplained technical jargon and never quote a price before diagnosis.

  • Warranty and comeback handling: document the original complaint and repair, retain removed parts on request, and treat a repeat visit as a diagnostic failure to be re-tested, not re-argued.

  • Road test rule: reproduce the customer's conditions (cold start, load, speed, gradient) and record data; a fault that cannot be reproduced should be documented with the conditions tested.