Certified Technical Consultant study materials
Certified Technical Consultant study resources

Certified Technical Consultant: Testing, Quality Assurance, and Deployment

Certified Technical Consultant · Work through your exam, one topic at a time.

All guide sections

Testing, Quality Assurance, and Deployment

Testing, Quality Assurance, and Deployment

This domain tests test strategy, defect control, user acceptance, and a controlled path to production.

Core rules

  • Define test levels and ownership: unit, integration, system, regression, UAT, and post-deployment smoke. Map tests to requirements through the traceability matrix.
  • Set entry and exit criteria per phase; do not start UAT with open critical defects or unstable environments.
  • Classify defects by severity (business impact) and priority (fix order). Track lifecycle: open, assigned, fixed, retest, closed.
  • Use production-like test data and environment parity; protect sensitive data.
  • Plan cutover with a runbook: tasks, owners, timings, dependencies, communication, go/no-go criteria, and rollback triggers.
  • Run hypercare with defined exit criteria.

Worked example

During UAT, a payment defect appears only for refunds above a threshold. The lead rates severity high because it blocks a core process, keeps UAT open, and requires a fix plus regression of refunds and adjacent approval flows. Reasoning: severity reflects business impact, not how easy the fix looks.

Traps

  • Treating UAT as a demo.
  • Skipping regression after a fix.
  • Poor test data masking a defect.
  • Ambiguous sign-off with no named approver.