KY Claims Adjuster study materials
KY Claims Adjuster study resources

KY Claims Adjuster key terms

KY Claims Adjuster · Get comfortable with the vocabulary.

Insurable interest

A financial stake in the person or property insured such that the policyholder would suffer a genuine economic loss if a covered loss occurred. It must exist when the loss happens and it supports the principle of indemnity.

Related: Principle of indemnity, Subrogation
Principle of indemnity

The idea that an insurance recovery should restore the insured to roughly the same financial position held before the loss, no better and no worse. It explains why insurers pay actual cash value and why recoveries are capped by policy limits.

Related: Insurable interest, Actual cash value
Utmost good faith

The mutual duty of the insured and the insurer to deal honestly and to disclose material facts during underwriting and claims. A breach by the insured, such as concealing a material fact, can give the insurer grounds to rescind or deny coverage.

Related: Material misrepresentation, Exclusion
Material misrepresentation

A false or misleading statement on an application or a claim that would have influenced the insurer's decision to issue the policy or pay the claim. Materiality turns on whether the truth would have changed that decision.

Related: Utmost good faith
Peril

A specific cause of loss, such as fire, windstorm, theft, or collision. Policies either list the covered perils or, in open-peril forms, cover all risks of direct physical loss subject to stated exclusions.

Related: Hazard, Named-peril form
Hazard

A condition that increases the likelihood or severity of a loss from a given peril, such as faulty wiring or careless storage of flammables. A hazard is distinct from the peril that actually causes the damage.

Related: Peril
Deductible

The portion of a covered loss the insured must absorb before the insurer pays anything. It is subtracted from the loss or applied to the limit, and it lowers both the premium and the number of small claims filed.

Related: Actual cash value
Subrogation

The insurer's right, after paying a claim, to step into the insured's shoes and pursue the responsible third party for the amount paid. It prevents double recovery by the insured and helps hold down premiums.

Related: Principle of indemnity, Release
Endorsement

A written amendment attached to and made part of a policy that adds, removes, or changes coverage, limits, or conditions. Endorsement language controls over conflicting printed policy wording.

Related: Exclusion, Binder
Binder

A temporary written or oral agreement that provides coverage before the policy is formally issued. It is subject to the terms of the policy to be issued and ends once the permanent policy takes effect.

Related: Endorsement
Exclusion

A policy provision that removes specific losses, perils, persons, or property from coverage. In most coverage disputes the insurer bears the burden of showing that a loss falls within an exclusion.

Related: Endorsement, Named-peril form
Actual cash value

A property valuation equal to replacement cost minus depreciation, reflecting what the damaged item was worth in its used condition at the time of loss. Some policies substitute fair market value or another method.

Related: Replacement cost, Principle of indemnity
Replacement cost

A valuation that pays what it costs today to repair or replace damaged property with new material of like kind and quality, with no deduction for depreciation. Full payment often depends on the insured actually completing the repairs.

Related: Actual cash value, Deductible
Coinsurance clause

A property provision requiring the insured to carry insurance equal to a stated percentage of the property's value to collect a partial loss in full. Carrying less than that amount reduces the claim payment by a proportional penalty.

Related: Replacement cost, Actual cash value
Named-peril form

A policy that covers only the perils specifically listed, such as fire, lightning, windstorm, hail, and theft. The insured generally has the burden of showing that the loss was caused by a listed peril.

Related: Open-peril form, Peril
Open-peril form

Also called special form or all-risk, this policy covers risks of direct physical loss except those expressly excluded. Because the grant of coverage is broad, the exclusion wording usually decides the claim outcome.

Related: Named-peril form, Exclusion
Additional living expense

Homeowners coverage that pays the extra cost of temporarily living elsewhere, such as hotel and restaurant bills above normal expenses, while the dwelling is being repaired after a covered loss.

Constructive total loss

A loss where property is not completely destroyed but repair is impractical or would cost more than the item is worth, so the insurer treats it as a total loss and pays the limit less deductible and salvage.

Related: Actual cash value, Deductible
Appraisal clause

A policy provision letting the insured and insurer each choose a competent appraiser when they disagree only about the amount of a loss. The two appraisers may select an umpire to resolve their differences.

Related: Proof of loss
Negligence

Failure to use the degree of care an ordinary, reasonable person would use under similar circumstances, resulting in unintended harm. A liability claim normally requires duty, breach of duty, causation, and damages.

Related: Pure comparative fault, Occurrence
Pure comparative fault

Kentucky's rule that reduces a claimant's recovery by the claimant's own percentage of fault, with no bar to recovery however great that percentage is. Each defendant pays only its share of the total fault.

Related: Negligence
Occurrence

An accident, or continuous or repeated exposure to harmful conditions, that causes bodily injury or property damage during the policy period. It normally excludes intentional acts and injuries that were expected or intended.

Related: Bodily injury, Negligence
Bodily injury

Physical injury, sickness, disease, or death sustained by a person, together with the resulting pain, disability, and medical costs. The term normally does not reach emotional distress unless the policy language says otherwise.

Related: Personal injury, Medical payments coverage
Personal injury

Injury other than bodily injury, such as libel, slander, invasion of privacy, wrongful eviction, or false arrest. Liability policies covering personal injury usually define and limit the covered offenses precisely.

Related: Bodily injury
Liability limit

The maximum amount the insurer will pay for a covered claim under a policy or coverage part. Limits may apply per person, per occurrence, per claim, or in the aggregate, and more than one limit can cap a single loss.

Related: Occurrence, Deductible
Medical payments coverage

Coverage that pays reasonable medical and funeral expenses for injured persons regardless of who was at fault, up to a stated limit. It is often used to resolve small injury claims without litigation.

Related: Bodily injury, Uninsured motorist coverage
Uninsured motorist coverage

Coverage that compensates the insured for damages caused by a driver who has no liability insurance or by a hit-and-run driver, up to the policy limits. In Kentucky it generally extends to underinsured drivers as well.

Related: Bodily injury
Additional insured

A person or organization granted insured status under another party's liability policy by endorsement, typically for liability arising from their relationship with the named insured, such as a landlord or general contractor.

Related: Endorsement
Kentucky Department of Insurance

The state agency that regulates insurers, agents, and adjusters in Kentucky, enforces the insurance code, and handles consumer complaints. Its head, the Commissioner of Insurance, is appointed by the Governor.

Related: Adjuster license
Adjuster license

The credential Kentucky requires before a person may investigate or settle insurance claims for an insurer or for the public. Obtaining one involves an application, an examination or reciprocity, and continuing education.

Related: Public adjuster, Kentucky Department of Insurance
Public adjuster

An adjuster hired by the insured rather than the insurer to prepare, present, and negotiate a first-party property or casualty claim for a fee or a percentage of the settlement. Kentucky licenses and regulates this role.

Related: Adjuster license
Notice of claim

The insured's required report of a loss to the insurer, made promptly or within the period the policy states. Late notice can jeopardize coverage when it prejudices the insurer's ability to investigate.

Related: Proof of loss, Reservation of rights
Reservation of rights

A written notice from the insurer telling the insured that it is investigating or defending a claim while preserving the right to deny coverage later. It protects the insurer from later being found to have waived a coverage defense.

Related: Notice of claim, Examination under oath
Proof of loss

A formal, usually sworn statement the insured submits describing the date, cause, and amount of a loss, often due within a period the policy sets. Failing to submit it can bar the claim when the insurer is prejudiced.

Related: Notice of claim, Appraisal clause
Examination under oath

A policy condition that lets the insurer question the insured formally, under oath and often with counsel present, about the claim. An unreasonable refusal to submit can bar recovery under the policy.

Related: Reservation of rights, Proof of loss
Claim file documentation

The complete record of a claim, including notes, correspondence, photographs, estimates, recorded statements, and payment records. Contemporaneous, objective notes support the claim decision and are discoverable in bad faith litigation.

Related: Reservation of rights
Statute of limitations

The legal deadline for filing a lawsuit on a claim, set by statute or by a valid policy suit-limitation clause. Missing the deadline usually bars the claim permanently, so adjusters track it from the date of loss.

Unfair Claims Settlement Practices Act

Kentucky statute KRS 304.12-230, which lists prohibited claim practices such as misrepresenting policy provisions, failing to investigate promptly, and refusing to pay without a reasonable basis. Violations can support bad faith claims and regulatory penalties.

Related: Bad faith
Bad faith

An insurer's unreasonable, reckless, or intentional failure to honor its obligations to its insured, such as denying a valid claim without a reasonable basis. Kentucky courts recognize bad faith claims by insureds and, in some circumstances, by third-party claimants.

Related: Unfair Claims Settlement Practices Act, Release
Release

A signed agreement in which a claimant gives up all claims against the insured or insurer in exchange for payment. Broad releases can extinguish unknown claims, so the terms must match exactly what the settlement covers.

Related: Subrogation, Bad faith