CCM (SEC) study plan

Map the full case management process end to end, from referral and intake through assessment, planning, implementation, monitoring, and closure, and draw the sequence from memory

Define each of the six core case management functions in your own words and match them to the step in the process where they occur

Build a one-page glossary of process vocabulary such as case finding, screening, transition planning, and discontinuation criteria

Identify the three most common failure points in the process and write one sentence on how each is prevented

Differentiate the roles of case manager, care coordinator, social worker, and rehabilitation counselor by scope and setting

Practice writing a client-centered care plan that states measurable goals, assigned responsibility, target dates, and review intervals

Explain how cultural background, health literacy, and language access change how a needs assessment is conducted

Analyze two short practice vignettes and justify the next best case management action in each

Describe the stages of the client-case manager relationship, including engagement, working alliance, and planned termination

Apply at least four counseling microskills, such as reflective listening, summarizing, open questioning, and confrontation, in written dialogue samples

Identify ethical tensions in case management, including dual roles, confidentiality limits, and informed consent, and state how to resolve each

Connect the biopsychosocial model to a sample client profile by naming biological, psychological, and social contributors

Explain grief, adjustment, and crisis responses and match each to an appropriate support approach

Build a referral resource list covering substance use, mental health, housing, and caregiver support, including how eligibility is determined

Outline how family systems and social support networks influence recovery and return to work

Describe signs of burnout and vicarious trauma in the case manager and name three protective practices

Distinguish structure, process, and outcome measures and classify 10 example indicators correctly

Explain reliability, validity, sensitivity, and specificity and how each affects the choice of an outcome instrument

Describe how functional status, quality of life, and satisfaction are measured and where each measure is weakest

Interpret a sample score report and state what the result does and does not support

Apply continuous quality improvement logic by writing a problem statement, a root cause, an intervention, and a re-measurement plan for one scenario

Compute and interpret basic outcome statistics, including percentage change, rate per 1,000, and benchmark comparison

Connect rehabilitation goals to measurable functional outcomes so that progress can be documented objectively

Identify documentation practices that protect data quality and audit readiness

Describe the phases of physical rehabilitation and the case manager's coordination role in each phase

Explain the principles of vocational rehabilitation, including work hardening, job analysis, and reasonable accommodation

Match assistive technology and environmental modification options to functional limitations

Outline return-to-work planning, including functional capacity evaluation and progressive re-entry

Integrate all four domains by working through five full-length practice scenarios under timed conditions

Review every missed item and write the underlying principle, not just the correct answer

Recite the process stages, indicator types, and rehabilitation phases from memory without notes

Build a personal weak-area list and schedule two follow-up review sessions after the exam date