LOMA 290 case studies
LOMA 290 · Put your knowledge to work in context.
LOMA 290, titled Insurance Company Operations, is a LOMA course listed in this exam profile as covering the operational side of how life insurance and related financial services companies run. The profile groups the whole syllabus under a single domain, "Insurance company operations," weighted at 100 percent, so candidates should expect every question to sit somewhere inside company operations rather than in product design or sales technique alone. The LOMA 290 case studies are 5 cases and about 3,826 words.
1Underwriting Approval Above the Automatic Treaty Capacity
A senior underwriter at a midsize life insurer has personal authority to approve individual life applications up to 1,000,000 of face amount. The company's automatic reinsurance treaty retains 200,000 per life and provides automatic cession capacity of 600,000 per life; anything above 800,000 total face amount must be submitted facultatively.
769 words, about 4 min2Death Claim Timeline and an Unnecessary Medical Records Request
A life insurer receives a $400,000 death claim on February 1. The claim file contains a certified death certificate, a completed claimant statement, and beneficiary identification.
801 words, about 4 min3Producer Solicits in a State Where the Firm Is Not Licensed
A life insurance producer is licensed and appointed in State A. Her client, a long-time resident of State A, relocates to State B for a two-year assignment.
767 words, about 4 min4Core Admin System Conversion Three Weeks Before Go-Live
A mutual insurer plans to move 120,000 life and annuity policies from a 25-year-old legacy administration system to a new platform on October 1. The final parallel run reconciles 99.1% of premium records and 98.6% of beneficiary records; the project target is 99.5% for both.
748 words, about 4 min5Call Center Efficiency Push Lowers Service Quality
A life insurer's customer service center handles 1.8 million calls a year. To cut costs, management sets a target of 360 seconds average handle time, down from 480, and adds a 15% weight to AHT in agent bonuses.
741 words, about 4 min