Shampooing, Conditioning, and Scalp Care
Shampooing, Conditioning, and Scalp Care
This domain tests shampoo selection, scalp massage, conditioning, draping, and recognizing when a service must stop. The exam connects product chemistry to scalp and hair condition.
Core rules
- Shampoo surfactants lift oil and debris; water temperature should be comfortably warm, not hot. Hot water increases irritation and stripping.
- Shampoo the scalp and let lather move through the ends. Conditioner is applied mainly to midshaft and ends, especially on fine hair.
- Scalp massage is contraindicated over inflamed, broken, infected, or suspicious lesions. Refer medical-looking conditions rather than diagnosing.
- Match products: clarifying shampoo for buildup, moisturizing products for dryness, mild products for sensitive scalps. Rinse thoroughly.
- Drape correctly and protect the client's clothing and eyes. Keep shampoo bowls and implements clean and disinfected between clients.
Worked example
A client has an oily scalp, dry ends, and fine hair. Shampoo the scalp with a mild or balancing shampoo, rinse well, and apply conditioner from midshaft to ends only. Reason: conditioner at the root would weigh down fine hair and add to scalp oiliness. A heavy mask would also be too much; choose a lightweight conditioner and detangle gently.
Traps
- Using very hot water because it feels relaxing.
- Scrubbing an inflamed scalp.
- Applying heavy conditioner to the scalp on fine hair.
- Continuing a service on an open or infected scalp lesion.