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About this exam

The Microsoft 365 Certified: Endpoint Administrator Associate credential is an intermediate-level, administrator-role certification for professionals who manage devices and client applications in a Microsoft 365 tenant using Microsoft Intune plus agentic tools and workflows. Candidates are expected to deploy and manage endpoints across platforms and device types, work at scale with Intune, Intune Suite, Windows Autopilot, Defender for Endpoint, Microsoft Entra ID, PowerShell, Microsoft Graph, and Windows 365, and handle identity, security, access, policies, updates, and apps. The role also involves optimizing endpoint operations through automation, monitoring, and reporting, and collaborating with architects, Microsoft 365 administrators, security administrators, and other workload administrators on modern workplace strategy.

The exam is assessed across five areas: prepare infrastructure for devices; manage and maintain devices; protect devices; manage and secure applications; and optimize endpoint operations by using automation, monitoring, and reporting. It is proctored, may include interactive components, and allows 100 minutes. Certification renews every 12 months via a free online assessment on Microsoft Learn. Microsoft recommends reviewing the exam study guide, trying the exam sandbox to see question types, and using the practice assessment. Note that the English-language version is scheduled to update on October 27, 2026.

What you'll study

Common questions

About MD-102 preparation

What is the exam format?

The exam is proctored and may include interactive components that you complete as part of the assessment. You have 100 minutes. Microsoft offers it in English, Chinese (Simplified), German, Spanish, French, Japanese, and Portuguese (Brazil). The certification page does not publish a question count or passing score, so treat those as unconfirmed.

How difficult is MD-102?

Microsoft classifies the certification at Intermediate level and lists the Administrator role. The scope is broad: five domains covering infrastructure, device management, protection, applications, and automation, monitoring, and reporting. No passing score is published on the certification page. Difficulty will depend on your hands-on experience with Intune, Entra ID, and Windows client deployment.

Can I retake the exam?

Yes. If you fail, you can retake the exam 24 hours after the first attempt. For subsequent retakes, the amount of time varies. Microsoft points candidates to its full exam retake policy for details. Plan your schedule so a first-attempt failure does not create a long delay.

How long is the exam?

You have 100 minutes to complete the assessment. Because the exam may include interactive components, budget time to read scenarios and complete hands-on-style tasks, not just multiple-choice items. The page does not state how many questions you will receive.

What should I study first?

The certification page lists the five assessed domains but does not prescribe an order or publish percentage weights. A sensible sequence is to begin with 'Prepare infrastructure for devices', then move through managing and maintaining devices, protecting devices, managing and securing applications, and finally automation, monitoring, and reporting. Use the MD-102 study guide linked from the certification page to confirm current topic detail.

What causes people to fail?

The source does not list failure reasons. The role description stresses deploying and managing endpoints at scale with Intune, Intune Suite, Autopilot, Defender for Endpoint, Entra ID, PowerShell, Microsoft Graph, and Windows 365, plus identity, security, access, policies, updates, and apps. Candidates who only memorize portal screens and skip automation, monitoring, and reporting may find the breadth difficult.

How do I renew the certification?

Renewal frequency is 12 months. Microsoft states you renew role-based certifications at no cost by passing an online assessment on Microsoft Learn. The certification page links to renewal information and notes that certifications expire unless renewed.

How much does the exam cost?

The certification page does not publish a fee. It states that price is based on the country or region in which the exam is proctored, and scheduling is handled through Pearson Vue. Check the scheduling page for your location to see the current amount.

Which account should I use to register?

Microsoft strongly recommends registering with a personal MSA account. If you register with an organizational (work/school) Entra ID account and later leave the organization, your exam records will be lost and cannot be recovered. Use a personal account you will keep long term.

What changes are coming?

Microsoft states the English-language version of the certification will be updated on October 27, 2026, and directs candidates to the study guide in Certification resources for details about upcoming changes. Check the study guide before scheduling if your exam date is near that update.