MD Public Adjuster study materials
MD Public Adjuster study resources

MD Public Adjuster study plan

MD Public Adjuster · Give each week a clear focus.

8 weeks · About 8 hours per week

Week 1

Insurance Principles and Concepts & Property Insurance Policy Coverages and Provisions

  • Define indemnity, insurable interest, utmost good faith, subrogation, and coinsurance, and give one property-claim example of each.

  • Label the six structural parts of a property policy (declarations, insuring agreement, conditions, exclusions, definitions, endorsements) on an unmarked policy excerpt and explain what each part controls.

  • Compute actual cash value for three sample losses using replacement cost minus depreciation, and state when replacement cost settlement applies instead.

  • Differentiate HO-3, HO-5, HO-8, and DP-3 forms by perils covered, occupancy eligibility, and loss-settlement basis.

  • Match ten claim fact patterns to the correct policy form and coverage part.

Your checkpoint

A one-page coverage comparison matrix for HO-3, HO-5, HO-8, and DP-3 plus a 30-question Domain 1-2 quiz scored at 75% or better, with every missed item rewritten as a corrected statement.

Week 2

Property Insurance Policy Coverages and Provisions

  • Map Coverages A through D and the additional coverages (debris removal, loss of use, ordinance or law, reasonable repairs, trees/shrubs) to their limits and sublimits.

  • Explain how the deductible, coinsurance clause, and any agreed-value endorsement interact to change the payable amount on a commercial building loss.

  • Identify the exclusions most often disputed in property claims (water damage, mold, faulty workmanship, wear and tear, earth movement, vacancy) and state the exception that can restore coverage.

  • Calculate a coinsurance penalty on a commercial property loss where the limit carried is below 80% of the replacement cost value.

  • Trace how business income and extra expense respond, including the period of restoration and the waiting period.

Your checkpoint

A completed coinsurance-penalty worksheet showing the formula and result for a commercial building loss, plus a 25-question Domain 2 quiz scored at 80% or better.

Week 3

Casualty Insurance Policy Coverages and Provisions

  • Distinguish Coverage E personal liability from Coverage F medical payments to others by trigger, damages covered, and defense obligation.

  • Compare occurrence-form and claims-made liability policies on trigger, retroactive date, extended reporting period, and aggregate limits.

  • Explain how per-occurrence limits, general aggregate, products-completed operations aggregate, and personal and advertising injury limits stack in a commercial general liability claim.

  • Outline the liability exposures in a Maryland homeowners, personal auto, and small-commercial risk, including uninsured/underinsured motorist coverage.

  • Identify the coverage questions that must be answered before accepting or denying a third-party liability claim (insured status, occurrence, bodily injury or property damage, exclusions, notice).

Your checkpoint

A two-column occurrence-versus-claims-made comparison chart with at least eight distinguishing points, plus a 25-question Domain 3 quiz scored at 80% or better.

Week 4

Claims Handling, Investigation and Loss Valuation Practices

  • Sequence the claim-handling steps from first notice of loss through inspection, documentation, coverage determination, reserve setting, negotiation, and settlement or denial.

  • Draft a proof of loss request, a reservation-of-rights letter, and a documented coverage-position memo using a fact pattern you write yourself.

  • Apply Maryland unfair claim settlement practice standards to four short scenarios and state whether the adjuster's conduct is compliant and why.

  • Build a claim chronology and damage inventory from a described water-damage loss, including photographs described in text, receipts, and witness statements.

  • Set initial and revised reserves for that loss and justify each change in two sentences.

Your checkpoint

A complete mock claim file for a described water-damage loss containing chronology, damage inventory, coverage analysis, reserve log, and settlement recommendation.

Week 5

Claims Handling, Investigation and Loss Valuation Practices

  • Estimate a repair scope using unit-cost line items (quantity times unit price) for drywall, flooring, roofing, painting, and cabinetry on a described partial loss.

  • Calculate depreciation by age and condition, and compute both actual cash value and replacement cost settlements from the same scope of loss.

  • Explain betterment, matching of undamaged materials, overhead and profit, and general contractor's markups, and show how each changes the final number.

  • Differentiate repair cost, replacement cost, and market value approaches, and select the correct measure of damages for a dwelling, a commercial building, and personal property.

  • Audit a supplied adjuster estimate for missing quantities, wrong units, and omitted code items, and list every correction.

Your checkpoint

A line-item scope of loss for a described 1,200-square-foot partial loss showing quantities, unit costs, depreciation, and the final settlement under both actual cash value and replacement cost, plus a written list of at least five estimate corrections.

Week 6

Maryland Insurance Law, Public Adjuster Regulation and Ethics

  • Explain Maryland public adjuster licensing, contract, and fee-disclosure requirements and describe what must appear in a written contract before work begins.

  • Identify prohibited conduct for public adjusters, including solicitation limits, misrepresentation of insurer or adjuster status, and handling of claim funds.

  • Describe the Maryland Insurance Administration complaint and disciplinary process and the consequences of unlicensed adjusting.

  • Apply the ethics rules to eight scenarios covering conflicts of interest, dual compensation, referral fees, and client confidentiality.

  • Explain a policyholder's duties after loss under Maryland practice and how a public adjuster documents compliance.

Your checkpoint

Forty self-written flashcards covering Maryland licensing, contracts, fees, prohibited acts, and ethics, plus a 30-question Domain 5 quiz scored at 80% or better.

Week 7

Maryland Insurance Law, Public Adjuster Regulation and Ethics & Claims Handling, Investigation and Loss Valuation Practices

  • Resolve ten mixed-domain scenarios in which a Maryland regulatory issue and a coverage question appear in the same claim.

  • Review the error log from weeks 1 through 6 and restate each missed concept in your own words with a supporting example.

  • Explain how a public adjuster's documentation practices support or undermine a later bad-faith or regulatory complaint.

  • Explain the boundary between advocating for a policyholder and misrepresenting damage, coverage, or policy language.

Your checkpoint

A timed 100-question mixed-domain practice exam scored at 75% or better, plus a 20-item error log that names the concept, the correct rule, and the reason for the mistake.

Week 8

Insurance Principles and Concepts & Property Insurance Policy Coverages and Provisions & Casualty Insurance Policy Coverages and Provisions & Claims Handling, Investigation and Loss Valuation Practices & Maryland Insurance Law, Public Adjuster Regulation and Ethics

  • Re-drill the two weakest domains using only missed-item review and short written explanations, not new reading.

  • Complete two full-length timed practice exams under test-day conditions and compare scores to identify remaining gaps.

  • Summarize each domain on one page using only the facts you can recall without notes, then verify against your study materials.

  • Recite the claim-handling sequence and the Maryland public adjuster compliance checklist from memory.

Your checkpoint

Two full-length timed practice exams scored at 80% or better and five single-page recall sheets, one per domain, each verified against source notes.

Milestones

Week 2: Score at least 80% on the Domain 2 quiz and correctly compute the coinsurance penalty without consulting the formula sheet.

Week 4: Submit the mock claim file complete with chronology, coverage memo, and reserve log; every coverage conclusion cites specific policy language.

Week 6: Score at least 80% on the Domain 5 quiz and correctly answer at least seven of eight ethics scenarios.

Week 7: Score at least 75% on the timed 100-question mixed exam with no domain below 65%.

Week 8: Score at least 80% on both full-length timed exams and show an error log with every item resolved.