ME Public Adjuster study materials
ME Public Adjuster study resources

ME Public Adjuster key terms

ME Public Adjuster · Get comfortable with the vocabulary.

Actual Cash Value (ACV)

The replacement cost of damaged property minus depreciation, or the fair market value at the time of loss, depending on the method the policy specifies. It is the usual valuation basis for personal lines dwelling and contents coverage.

Related: Replacement Cost, Depreciation, Loss Settlement Provision
Replacement Cost

The amount needed to repair or replace damaged property with new materials of like kind and quality, without any deduction for age or wear. Policies usually cap it at a stated percentage of the dwelling limit.

Related: Actual Cash Value (ACV), Depreciation
Depreciation

The reduction in a property's value caused by age, use, wear and tear, or obsolescence. Adjusters subtract it from replacement cost to calculate actual cash value settlements.

Related: Actual Cash Value (ACV), Replacement Cost
Loss Settlement Provision

The policy clause that states how a covered loss will be valued and paid, including whether replacement cost or actual cash value applies and what conditions the insured must meet before full payment.

Related: Actual Cash Value (ACV), Replacement Cost, Proof of Loss
Coinsurance Clause

A property provision requiring the insured to carry coverage equal to a stated percentage of the property's value. If the limit falls short, the insurer pays only a proportional share of the loss.

Related: Insurance to Value, Deductible
Insurance to Value

The relationship between the amount of insurance carried and the actual value of the insured property. Carrying too little can trigger penalties under coinsurance or reduce recovery under valued policies.

Related: Coinsurance Clause, Deductible
Deductible

The amount of a covered loss the insured must absorb before the insurer pays anything. It may be a flat dollar figure or a percentage of the dwelling limit, and it applies separately to each loss.

Related: Coinsurance Clause, Loss Payment
Peril

A specific cause of loss, such as fire, windstorm, hail, or theft. Policies are written either to cover named perils only or to cover all risks except those expressly excluded.

Related: Named Peril Policy, Open Peril Policy, Exclusion
Named Peril Policy

A policy that covers only the causes of loss listed in the contract. The insured bears the burden of showing that the damage resulted from one of those listed perils.

Related: Peril, Open Peril Policy, Burden of Proof
Open Peril Policy

A policy covering all direct physical loss except losses the contract specifically excludes. Also called all-risk, it shifts to the insurer the burden of proving an exclusion applies.

Related: Named Peril Policy, Exclusion, Burden of Proof
Exclusion

A policy provision that removes specified losses, property, or circumstances from coverage. Common examples include earth movement, flood, intentional acts, and ordinary wear and tear.

Related: Peril, Open Peril Policy, Concurrent Causation
Concurrent Causation

A situation where a covered peril and an excluded peril combine to produce a single loss, such as wind-driven rain entering through storm damage. Courts differ on how to apportion such losses.

Related: Exclusion, Peril, Efficient Proximate Cause
Efficient Proximate Cause

A doctrine holding that when several causes contribute to a loss, coverage is determined by the dominant, initiating cause. If that cause is covered, the entire loss may be payable.

Related: Concurrent Causation, Exclusion
Insurable Interest

A financial stake in the property such that the person benefits from its continued existence and suffers loss if it is damaged. It must exist at the time of loss for a claim to be payable.

Related: Indemnity Principle, Utmost Good Faith
Indemnity Principle

The core principle that insurance restores the insured to approximately the same financial position held before the loss, not better. It prevents profit from insurance and underpins actual cash value settlements.

Related: Actual Cash Value (ACV), Insurable Interest, Subrogation
Utmost Good Faith

The mutual duty of insurer and insured to deal honestly and disclose material facts. Breach by the insured, such as misrepresentation on an application or claim, can void coverage.

Related: Material Misrepresentation, Insurable Interest
Material Misrepresentation

A false statement of fact that would have influenced an insurer's decision to issue a policy or its terms. It can support rescission of the policy or denial of a claim.

Related: Utmost Good Faith, Concealment, Fraud
Concealment

The intentional withholding of a fact material to the risk or the claim. Unlike a false statement, concealment involves silence where disclosure was required.

Related: Material Misrepresentation, Utmost Good Faith
Subrogation

The insurer's right, after paying a claim, to stand in the insured's shoes and pursue the responsible third party for reimbursement. It supports the indemnity principle and controls the insured's recovery.

Related: Indemnity Principle, Salvage
Salvage

Property remaining after a loss that still has value, such as damaged building materials or merchandise. The insurer may take it, sell it, or deduct its value from the claim payment.

Related: Subrogation, Loss Payment
Law of Large Numbers

The statistical principle that as the number of similar exposure units increases, actual losses approach the expected losses predicted by the insurer. It allows insurers to set stable rates.

Related: Risk Pooling, Premium
Risk Pooling

Combining many similar, independent exposures so that the premiums of the many fund the losses of the few. It is the fundamental mechanism that makes insurance economically feasible.

Related: Law of Large Numbers, Premium
Premium

The consideration the insured pays in exchange for the insurer's promise to indemnify covered losses. It reflects expected losses, expenses, and the insurer's profit and contingency margin.

Related: Risk Pooling, Law of Large Numbers
Duty to Defend

The insurer's obligation to provide a legal defense for claims potentially within coverage, even if the suit is groundless or the ultimate amount exceeds the policy limit. It is broader than the duty to pay.

Related: Liability Coverage, Exclusion
Liability Coverage

Coverage that pays sums the insured becomes legally obligated to pay to a third party for bodily injury or property damage, plus defense costs. It does not pay the insured's own property damage.

Related: Duty to Defend, Negligence
Negligence

Failure to exercise the degree of care a reasonable person would use under similar circumstances. It is the usual basis of legal liability claims that liability insurance is designed to cover.

Related: Liability Coverage, Duty to Defend
Occurrence

An accident, including continuous or repeated exposure to substantially the same harmful conditions, that results in injury or damage. The term determines which policy year responds to a loss.

Related: Claims-Made Policy, Peril
Claims-Made Policy

A liability policy responding to claims first made against the insured during the policy period, regardless of when the act occurred. It typically requires a retroactive date and may offer extended reporting.

Related: Occurrence, Liability Coverage
Additional Living Expense (ALE)

Coverage that reimburses reasonable increases in living costs, such as temporary housing and meals, while the insured home is uninhabitable due to a covered loss. It is usually subject to a time or dollar limit.

Related: Loss of Use, Proof of Loss
Loss of Use

The homeowners coverage that pays additional living expenses or fair rental value when a covered loss makes the residence premises unfit to live in. It is distinct from direct damage to the dwelling.

Related: Additional Living Expense (ALE), Loss Settlement Provision
Proof of Loss

A sworn statement the insured submits, usually within a policy-specified period after the insurer's request, detailing the amount, date, and circumstances of the claimed loss. It is a condition precedent to payment.

Related: Conditions, Loss Payment, Appraisal
Conditions

Policy provisions that set out obligations of both parties, such as prompt notice, proof of loss, and cooperation. Failure to satisfy a condition can bar or reduce recovery.

Related: Proof of Loss, Duties After Loss
Duties After Loss

The insured's post-loss obligations, including giving prompt notice, protecting property from further damage, cooperating with investigation, and submitting records. Breach can prejudice the claim.

Related: Conditions, Proof of Loss, Prompt Notice
Prompt Notice

The insured's obligation to notify the insurer of a loss without unreasonable delay. Late notice may defeat coverage where the insurer is prejudiced in investigating or defending the claim.

Related: Duties After Loss, Conditions
Appraisal

A policy dispute-resolution process for disagreements about the amount of loss, not coverage. Each side selects a competent appraiser, and an umpire resolves differences if the appraisers cannot agree.

Related: Proof of Loss, Arbitration, Loss Payment
Arbitration

A dispute-resolution method in which a neutral third party hears evidence and issues a binding decision. Unlike appraisal, it may address coverage disputes if the policy or statute provides for it.

Related: Appraisal, Unfair Claim Settlement Practices
Loss Payment

The insurer's performance of its promise to pay a covered claim after the insured satisfies policy conditions. Payment may be reduced by deductibles, depreciation, salvage, or policy limits.

Related: Proof of Loss, Deductible, Salvage
Burden of Proof

The obligation to prove a fact by the required standard. In property claims, the insured usually must show a covered loss occurred, while the insurer must prove an exclusion applies.

Related: Named Peril Policy, Open Peril Policy
Public Adjuster

A person who, for compensation, acts on behalf of an insured to negotiate or settle a first-party property claim. The role is distinct from a company adjuster, who represents the insurer.

Related: Public Adjuster Contract, Compensation, Fiduciary Duty
Public Adjuster Contract

The written agreement between a public adjuster and an insured setting out services, fees, term, and cancellation rights. Maine law prescribes required content, disclosure, and rescission provisions for these contracts.

Related: Public Adjuster, Compensation, Right to Rescind
Compensation

The fee a public adjuster charges for services, commonly a percentage of the settled claim. Maine limits what may be charged and requires the fee to be stated clearly in the written contract.

Related: Public Adjuster Contract, Right to Rescind
Right to Rescind

The insured's statutory right to cancel a public adjuster contract within a specified period after signing, without penalty. The adjuster must disclose this right in the contract.

Related: Public Adjuster Contract, Compensation
Fiduciary Duty

The legal obligation to act in the insured's best interest, avoid self-dealing, and handle claim funds honestly. A public adjuster owes this duty to the client rather than to the insurer.

Related: Conflict of Interest, Public Adjuster
Conflict of Interest

A situation where a public adjuster's personal or financial interest could improperly influence the representation of a client. Undisclosed conflicts can violate licensing and ethics rules.

Related: Fiduciary Duty, Unfair Claim Settlement Practices
Unfair Claim Settlement Practices

Prohibited conduct such as misrepresenting policy provisions, failing to investigate promptly, or offering unreasonably low settlements. Maine insurance law defines and penalizes these acts.

Related: Unfair Trade Practices, Claims Handling Standards
Unfair Trade Practices

Deceptive or anti-competitive business conduct in insurance, including misrepresentation and illegal rebating. Maine regulates these practices and authorizes penalties and cease-and-desist orders.

Related: Unfair Claim Settlement Practices, Producer Licensing
Producer Licensing

The requirement that persons selling, soliciting, or negotiating insurance hold a license from the state. Public adjusters are separately licensed and must meet education and examination requirements.

Related: Public Adjuster, Continuing Education
Continuing Education

Ongoing coursework licensees must complete to maintain an active license. Maine sets credit-hour requirements and subject-area rules for adjusters and other licensees.

Related: Producer Licensing
Market Conduct Examination

A regulatory review of an insurer's or adjuster's business practices, including claims handling, sales, and recordkeeping. Findings can lead to fines, corrective orders, or license action.

Related: Unfair Claim Settlement Practices, Producer Licensing
Claims Handling Standards

The statutory and regulatory requirements governing how claims must be acknowledged, investigated, and resolved, including timeframes for communication and payment. They apply to insurers and their adjusters.

Related: Unfair Claim Settlement Practices, Duties After Loss
Fraud

Intentional deception for financial gain, such as inflating a claim, staging a loss, or concealing material facts. Insurance fraud is a crime and also grounds for denying coverage and license discipline.

Related: Material Misrepresentation, Concealment, Fiduciary Duty
Binder

A temporary written or oral agreement providing immediate coverage until the policy is issued. It is subject to the terms of the eventual policy and can be important when a loss occurs early.

Related: Conditions, Premium
Endorsement

A written amendment that changes the terms of an existing policy, such as adding coverage, increasing limits, or adding an insured. Endorsements prevail over conflicting original policy language.

Related: Binder, Exclusion
Certificate of Insurance

A document evidencing that insurance is in force, commonly used to show a lender or business partner that coverage exists. It does not itself grant coverage or amend the policy.

Related: Binder, Endorsement
Mortgagee Clause

A provision giving a lender rights in the policy, including notice of cancellation and payment of loss up to its interest. It protects the lender's collateral when the property is damaged.

Related: Loss Payment, Insurance to Value