Michigan CNA study materials
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Michigan CNA: Personal Care Skills: Cleanliness, Dignity, and Skin Observation

Michigan CNA · Work through your exam, one topic at a time.

All guide sections

Personal Care Skills: Cleanliness, Dignity, and Skin Observation

What you must understand

Personal care covers bathing (bed bath, shower, tub), oral care including dentures, hair care, shaving, nail and foot care, perineal care, dressing, and toileting assistance. The purpose is cleanliness, comfort, circulation, and - most importantly - a head-to-toe look at the skin for redness, tears, rash, or breakdown, especially over bony prominences such as the heels, sacrum, hips, and elbows.

Privacy and dignity are testable, not optional: close the door and curtain, drape so only the body part being washed is exposed, explain each step, and let the resident do whatever they can for themselves.

Safety specifics

  • Test water temperature before the resident gets in - comfortably warm, never hot - and never leave a resident alone in a tub or shower.
  • Handle dentures over a basin of water or a folded towel so a drop does not break them. Use a soft brush and denture cleanser; hot water can warp dentures and ordinary toothpaste is abrasive. Store them in a labeled cup when not worn.
  • Perineal care goes front to back, using a clean area of the washcloth for each stroke, then rinse and dry.

Traps

Clipping the nails of a resident with diabetes or poor circulation (report to the nurse instead); washing from dirty to clean; skipping the skin check because the resident "didn't complain"; and leaving a resident exposed while you fetch supplies.

Rule of thumb

Clean to dirty, front to back, and look at every inch of skin you wash - the bath is your best skin assessment of the day.