UCSB PGDCSM (Civil Service Management) study materials
UCSB PGDCSM (Civil Service Management) study resources

UCSB PGDCSM (Civil Service Management): Data Analytics and Evidence-Based Decision-Making in Government

UCSB PGDCSM (Civil Service Management) · Work through your exam, one topic at a time.

All guide sections

Data Analytics and Evidence-Based Decision-Making in Government

This domain tests whether you can move from a decision-relevant question to a defensible answer: choosing a design, stating the counterfactual, and reporting uncertainty honestly.

Core rules and concepts

  • Begin with the decision the evidence must inform, then build a logic model and select measures that trace activities to outcomes.
  • Separate descriptive, predictive, and causal claims. Only a design with a credible counterfactual supports "X caused Y".
  • Design options: randomised controlled trial (strongest counterfactual), difference-in-differences (requires parallel trends), regression discontinuity (requires an assignment cutoff), interrupted time series (requires adequate pre-period points), and matching (controls only for observed variables).
  • Named threats: selection bias, attrition, secular trends, regression to the mean, spillovers, and changes in measurement definitions.
  • Report effect size and interval, not just significance, and pair effects with cost to support cost-effectiveness judgements.
  • Publish a learning agenda so that unanswered questions are scheduled rather than discovered late.

Worked example

A training programme is rolled out in selected offices. Treated offices improve their placement rate by 12 points; comparable untreated offices improve by 5 points. The naive pre/post gain is 12 points, but the difference-in-differences estimate is 12 − 5 = 7 points. Reasoning: the comparison group captures the common trend, so only the excess gain is attributable. If the treated offices were chosen because they were already improving, the parallel-trends assumption fails and 7 points overstates the effect - check pre-period trends or strengthen the design.

Traps that cost marks

Reading a pre/post change as causal; selecting a baseline that flatters the result; confusing statistical with practical significance; ignoring differential attrition; reporting a point estimate with no uncertainty range.