MS-102 study materials
MS-102 study resources

MS-102 key terms

MS-102 · Get comfortable with the vocabulary.

Microsoft 365 tenant

A dedicated, isolated instance of Microsoft cloud services that an organization owns, with its own domain names, user accounts, settings and billing. Each subscription is associated with exactly one tenant, identified by an initial onmicrosoft.com domain.

Related: Verified domain, Microsoft 365 admin center
Verified domain

A DNS domain name that you add to your tenant and prove ownership of by publishing a TXT or MX record. Users can then sign in and receive mail with addresses on that domain instead of the default onmicrosoft.com name.

Related: Microsoft 365 tenant
Microsoft 365 admin center

The web portal at admin.microsoft.com where administrators manage users, groups, licenses, domains, billing and service settings for the tenant, and where they open support requests and review health information.

Related: Service health, Message center
Service health

A dashboard in the admin center that shows current and historical incidents and advisories affecting Microsoft 365 services in your tenant, so administrators can track outages and plan around planned maintenance.

Related: Message center, Microsoft 365 admin center
Message center

A feed in the admin center that publishes announcements about upcoming changes, new features and retirements affecting Microsoft 365 services, with the option to receive a weekly digest by email.

Related: Service health
Group-based licensing

Assigning product licenses to a security group or Microsoft 365 group rather than to individual users, so members automatically receive or lose licenses when they join or leave the group.

Related: Dynamic group, Microsoft 365 group
Update channel

A setting for Microsoft 365 Apps that controls how often client devices receive feature updates, for example Current Channel, Monthly Enterprise Channel or Semi-Annual Enterprise Channel.

Related: Microsoft 365 admin center
Microsoft 365 group

A group object that provides a shared mailbox, calendar, SharePoint site, Planner plan and Teams team for collaboration, and that can also serve as a licensing or policy target.

Related: Group-based licensing, Dynamic group
Microsoft Entra ID

Microsoft's cloud directory and identity provider. It stores users, groups, devices and applications, and issues the tokens and sign-in policies used to access Microsoft 365 and thousands of integrated apps.

Related: Conditional Access, Microsoft Entra Connect
Microsoft Entra Connect

A synchronization tool installed on-premises that copies user and group objects from Active Directory Domain Services to Microsoft Entra ID so that one identity works for both on-premises and cloud resources.

Related: Microsoft Entra ID, Self-service password reset
Conditional Access

A policy engine that evaluates signals such as user, device, location, app and risk at sign-in, then grants access, requires extra controls like multifactor authentication, or blocks access entirely.

Related: Multifactor authentication, Microsoft Entra ID Protection, Authentication methods policy
Multifactor authentication

Requiring two or more independent proofs of identity during sign-in, typically a password plus something like an authenticator app code, a phone approval or a FIDO2 security key.

Related: Authentication methods policy, Conditional Access
Authentication methods policy

Tenant-wide settings in Microsoft Entra ID that decide which authentication methods users may register and use, such as Microsoft Authenticator, FIDO2 keys, SMS or voice calls.

Related: Multifactor authentication, Self-service password reset
Self-service password reset

A feature that lets users reset or change their own password after proving identity with registered methods, reducing helpdesk calls; administrators choose who is enabled and whether on-premises passwords write back.

Related: Authentication methods policy, Microsoft Entra Connect
Microsoft Entra ID Protection

A service that detects risky sign-ins and risky users using signals and machine learning, generates risk detections, and can feed risk levels into Conditional Access or let administrators remediate accounts.

Related: Conditional Access, Sign-in log
Privileged Identity Management

A service that provides eligible, time-bound, approval-based activation of privileged directory or resource roles, along with access reviews and audit history for those role assignments.

Related: Access review, Microsoft Entra ID
Access review

A recurring review in which specified reviewers confirm or remove users' access to a group, application or role, producing an audit trail that supports least-privilege governance.

Related: Privileged Identity Management
Dynamic group

A group whose membership is calculated automatically from a rule that evaluates user or device attributes, such as department equals Sales, so membership updates without manual administration.

Related: Group-based licensing, Conditional Access
Sign-in log

A Microsoft Entra ID record of each authentication attempt, showing who signed in, the application, status, location, device, conditional access result and any risk, retained for a limited period.

Related: Conditional Access, Microsoft Entra ID Protection
Microsoft Defender XDR

A unified platform that correlates signals and alerts from Defender for Endpoint, Office 365, Identity, Cloud Apps and Vulnerability Management into incidents, with a shared portal for investigation and automated response.

Related: Microsoft Defender for Office 365, Advanced hunting, Automated investigation and response
Microsoft Defender for Office 365

The email and collaboration protection service that scans Exchange Online, Teams and SharePoint content for malware, phishing and malicious links using policies such as Safe Links, Safe Attachments and anti-phishing.

Related: Safe Links, Anti-phishing policy, Preset security policies
Preset security policies

Built-in Standard and Strict protection templates that apply a coordinated set of Exchange Online Protection and Defender settings to selected users, instead of configuring each policy separately.

Related: Anti-phishing policy, Microsoft Defender for Office 365
Anti-phishing policy

A policy that sets how inbound and intra-organization mail is checked for phishing, including spoof intelligence, mailbox intelligence and impersonation protection for users, domains and trusted senders.

Related: Safe Links, Preset security policies
Safe Links

A Defender for Office 365 feature that rewrites and checks URLs in email and Office documents at click time, blocking or warning users about links that lead to malicious sites.

Related: Microsoft Defender for Office 365, Anti-phishing policy
Quarantine policy

A set of rules defining who can view, release or delete quarantined messages and whether quarantine notifications are sent, applied to messages held by anti-spam, anti-phishing or anti-malware filtering.

Related: Anti-phishing policy, Microsoft Defender for Office 365
Attack simulation training

A Defender for Office 365 tool that sends simulated phishing messages to users, then assigns automatic or targeted training to those who fall for the lure and reports on behavior over time.

Related: Anti-phishing policy
Microsoft Defender for Endpoint

An endpoint protection platform that provides antivirus, attack surface reduction, endpoint detection and response, and vulnerability management for Windows, macOS, Linux and mobile devices onboarded to the tenant.

Related: Automated investigation and response, Microsoft Defender XDR
Automated investigation and response

A capability that uses alerts to automatically investigate affected entities and, depending on configuration, apply remediation actions such as quarantining files or isolating devices, with admin approval options.

Related: Microsoft Defender XDR, Advanced hunting
Advanced hunting

A query interface in Defender XDR that uses Kusto Query Language against up to 30 days of raw event data, letting analysts search proactively for threats across email, device, identity and app tables.

Related: Microsoft Defender XDR, Automated investigation and response
Microsoft Defender for Cloud Apps

A cloud access security broker that discovers shadow IT, governs SaaS app usage with session and API policies, and detects anomalous behavior in connected cloud applications.

Related: Microsoft Defender XDR, Conditional Access
Microsoft Purview portal

The web portal at purview.microsoft.com that hosts compliance solutions such as sensitivity labels, data loss prevention, retention, eDiscovery, insider risk and audit for the organization's data.

Related: Sensitivity label, Data loss prevention policy
Sensitivity label

A classification tag applied to files, emails, sites or containers that can enforce encryption, content marking and access restrictions, and that travels with the content wherever it is stored or shared.

Related: Label policy, Microsoft Purview portal
Label policy

The publishing container that makes sensitivity labels available to chosen users or groups, and defines settings such as the default label, mandatory labeling and help links.

Related: Sensitivity label
Data loss prevention policy

Rules that detect sensitive information such as credit card or health data in Exchange, SharePoint, OneDrive, Teams and endpoint devices, then block, encrypt, warn about or audit the activity.

Related: Sensitivity label, Retention label
Retention label

A label applied to items or containers that specifies how long content is kept and what happens afterwards, such as deleting it or starting a disposition review.

Related: Retention policy, eDiscovery
Retention policy

A container-level policy scoped to locations such as mailboxes, sites or Teams chats that retains or deletes content matching its settings, without requiring users to apply a label.

Related: Retention label
eDiscovery

The set of Purview tools for identifying, preserving, collecting, reviewing and exporting content that may be relevant to a legal case or investigation, using searches, holds and review sets.

Related: Retention label, Audit log
Audit log

A record of user and administrator activity across Microsoft 365 services, searchable in Purview, with retention from 180 days under standard licensing up to 10 years with add-on retention policies.

Related: eDiscovery, Insider Risk Management
Insider Risk Management

A Purview solution that uses policies and indicators, such as downloads of sensitive files or departing-employee activity, to surface potentially risky user behavior for review by a trained case team.

Related: Audit log, Data loss prevention policy
Compliance Manager

A tool that scores the tenant's compliance posture against assessments such as ISO 27001 or GDPR, listing recommended improvement actions and their effect on the score.

Related: Microsoft Purview portal