MS-900 study materials
MS-900 study resources

MS-900 case studies

MS-900 · Put your knowledge to work in context.

MS-900 Microsoft 365 Fundamentals is an entry-level certification that confirms you can talk sensibly about cloud services rather than administer them. It suits business users, helpdesk and support staff, sales and pre-sales teams, project managers, and anyone moving into a Microsoft 365 administration role who needs shared vocabulary before touching role-based exams. The MS-900 case studies are 5 cases and about 3,495 words.

1

Seat Caps and Mixed Workloads at a 520-Person Manufacturer

Fabrikam Manufacturing has 520 employees. Of these, 320 office staff work on Windows PCs and need desktop Word, Excel, PowerPoint and Outlook, plus Intune management of roughly 400 personally owned phones and Conditional Access policies requiring MFA.

665 words, about 3 min
2

E5 or E5 Compliance Add-On at a 260-Attorney Law Firm

Bishop & Hale has 640 mailboxes and 260 attorneys. A regulator requires seven years of email retention with legal hold on demand.

690 words, about 3 min
3

Retiring a 9 TB File Server at an 850-Person Architecture Firm

Northline Architects has 850 staff. Project data - about 9 TB of DWG, PDF and Revit files, roughly 600 GB per project across 14 active project teams - sits on a 2012 file server whose warranty ends in one quarter.

703 words, about 4 min
4

Turning On MFA by Friday at a 700-User Freight Company

Vantage Freight has 700 users on Microsoft 365 E3 and no Conditional Access policies. In March, a password spray from a foreign IP range compromised five accounts without MFA; one mailbox carried a hidden forwarding rule to an external address for eleven days before it was noticed.

704 words, about 4 min
5

EA Renewal, Seasonal Staff, and a Nine-Day Sev A at Harborline Retail

Harborline Retail has 1,800 full-time staff and hires 300 seasonal staff for 14 weeks each year across 60 stores. The current Microsoft 365 E3 Enterprise Agreement expires in 90 days and Microsoft has quoted a new three-year EA for 2,100 seats.

733 words, about 4 min