MS Public Adjuster study materials
MS Public Adjuster study resources

MS Public Adjuster key terms

MS Public Adjuster · Get comfortable with the vocabulary.

Public Adjuster

A licensed representative hired by an insured, not an insurer, to prepare, document, negotiate, and settle a first-party property claim in exchange for a fee or percentage of the recovery.

Related: Contingency Fee, Insured, Claim Settlement
Adjuster License

The state-issued credential authorizing a person to investigate and settle claims; Mississippi requires public adjusters to hold a specific license and renew it on a defined cycle.

Related: Continuing Education, Reciprocity, Appointment
Continuing Education (CE)

Required periodic coursework a licensed adjuster must complete to renew a license, covering ethics, law, and coverage topics as set by the state insurance department.

Related: Adjuster License, License Renewal
Reciprocity

A state's recognition of another state's adjuster license, allowing a licensee to obtain a nonresident license without retaking examinations, provided the home state meets standards.

Related: Adjuster License, Nonresident License
Nonresident License

A license issued by a state to an adjuster whose home state is elsewhere, enabling lawful claim handling on risks located in the issuing state.

Related: Reciprocity, Adjuster License
License Renewal

The periodic process of paying fees, submitting CE records, and updating information to keep an adjuster license active; lapses can make claim handling unlawful.

Related: Continuing Education (CE), Appointment
Unfair Trade Practices

Statutorily prohibited insurer and producer conduct, such as misrepresenting coverage, failing to act promptly on claims, or offering improper inducements to settle.

Related: Bad Faith, Claim Settlement, Unfair Claims Settlement Practices Act
Unfair Claims Settlement Practices Act

A model-based state law listing prohibited claim conduct, including unreasonable delay, failure to investigate, and settlement offers without reasonable basis, enforceable by the insurance department.

Related: Unfair Trade Practices, Bad Faith
Bad Faith

An insurer's unreasonable or reckless denial, delay, or undervaluation of a valid claim, potentially creating liability beyond policy limits and exposure to extracontractual damages.

Related: Unfair Claims Settlement Practices Act, Extracontractual Damages
Extracontractual Damages

Amounts awarded beyond policy benefits, such as consequential damages, attorney fees, or punitive damages, when an insurer's handling breaches its implied duty of good faith.

Related: Bad Faith
Fiduciary Duty

The obligation to act in the insured's best interest with loyalty and candor, including safeguarding claim funds and disclosing fees, conflicts, and settlement details.

Related: Contingency Fee, Conflict of Interest
Conflict of Interest

A situation where an adjuster's personal, financial, or business interest could improperly influence claim decisions, requiring disclosure or withdrawal from the assignment.

Related: Fiduciary Duty, Public Adjuster
Contingency Fee

Compensation calculated as a percentage of the claim recovery, common for public adjusters; the rate and method must be disclosed in a written contract.

Related: Public Adjuster Contract, Fiduciary Duty
Public Adjuster Contract

A written agreement between insured and public adjuster stating services, fee basis, cancellation rights, and disclosures; must be signed and provided before work begins.

Related: Contingency Fee, Public Adjuster
Insurable Interest

A financial stake in property or a life such that the insured suffers genuine loss from damage or death; required for a valid policy and enforceable claim.

Related: Indemnity Principle, Named Insured
Indemnity Principle

The core idea that insurance restores the insured to approximately the pre-loss financial position, no better and no worse, subject to policy limits and deductibles.

Related: Actual Cash Value, Replacement Cost
Actual Cash Value (ACV)

A settlement measure equal to replacement cost minus depreciation, reflecting the property's value at the time of loss; the default valuation in many property policies.

Related: Replacement Cost, Depreciation, Indemnity Principle
Replacement Cost

The amount needed to repair or rebuild with new materials of like kind and quality without deducting depreciation, often subject to policy limits and conditions.

Related: Actual Cash Value (ACV), Depreciation
Depreciation

The reduction in value from age, wear, obsolescence, or use, subtracted from replacement cost to calculate actual cash value in a property settlement.

Related: Actual Cash Value (ACV), Replacement Cost
Coinsurance Clause

A property policy provision requiring the insured to carry coverage equal to a stated percentage of value; underinsurance reduces recovery by the ratio of carried to required limits.

Related: Policy Limit, Insurable Interest
Deductible

The amount of each loss the insured must bear before the insurer pays, applied per occurrence or per policy term as the form specifies.

Related: Policy Limit, Claim Settlement
Policy Limit

The maximum amount an insurer will pay for a covered loss under a given coverage or the policy overall, capping recovery regardless of actual damage.

Related: Coinsurance Clause, Deductible
Named Insured

The person or entity listed on the declarations page with policy rights and duties, including the duty to report losses and cooperate in the claim.

Related: Insurable Interest, Additional Insured
Additional Insured

A person or organization granted insured status under another's policy by endorsement, often for contractual or relationship reasons, with coverage limited to the endorsement's terms.

Related: Named Insured, Endorsement
Endorsement

A written amendment attached to a policy that adds, removes, or alters coverage; endorsements control over conflicting original policy language.

Related: Additional Insured, Exclusion
Exclusion

A policy provision that removes specified losses or perils from coverage, such as earth movement, flood, or intentional acts, shifting that risk to the insured.

Related: Endorsement, Peril
Peril

A cause of loss, such as fire, windstorm, or theft; policies may insure named perils only or all risks except those excluded.

Related: Exclusion, Coverage Trigger
Coverage Trigger

The policy language defining when coverage applies, such as an occurrence during the policy period, which determines whether a loss falls within the contract.

Related: Peril, Occurrence
Occurrence

An accident or continuous exposure to harmful conditions that causes bodily injury or property damage during the policy period, as defined by the form.

Related: Coverage Trigger, Liability Coverage
Liability Coverage

Coverage that pays sums an insured becomes legally obligated to pay because of injury or damage to others, plus defense costs, subject to limits and exclusions.

Related: Occurrence, Duty to Defend
Duty to Defend

An insurer's obligation to provide legal counsel and pay defense costs for covered claims, often broader than the duty to indemnify and triggered by potentially covered allegations.

Related: Liability Coverage, Reservation of Rights
Reservation of Rights

A written notice that an insurer will defend or investigate while preserving the right to deny coverage later, based on unresolved coverage questions.

Related: Duty to Defend, Coverage Trigger
Proof of Loss

A sworn statement from the insured detailing the loss, damage amounts, and supporting documentation, usually due within a policy-specified period after request.

Related: Claim Documentation, Claim Settlement
Claim Documentation

Evidence supporting a claim, including photographs, inventories, receipts, estimates, and reports, used to establish the amount, cause, and timing of loss.

Related: Proof of Loss, Claim Settlement
Claim Settlement

The process and agreement resolving a claim, whether by payment, repair, replacement, or denial, after investigation and evaluation of coverage and damages.

Related: Proof of Loss, Deductible
Subrogation

An insurer's right to pursue a third party who caused the loss after paying the insured, recovering claim costs and preventing double recovery by the insured.

Related: Indemnity Principle, Claim Settlement
Salvage

Property remaining after a loss that retains value; the insurer may take title to salvage or the insured may retain it with its value deducted from the settlement.

Related: Claim Settlement, Actual Cash Value (ACV)
Appraisal Clause

A policy dispute mechanism where each side selects a competent appraiser and an umpire resolves differences over the amount of loss, not coverage.

Related: Claim Settlement, Proof of Loss
Examination Under Oath (EUO)

A formal, recorded questioning of the insured or claimant under oath during claim investigation, used to verify facts and permitted by policy conditions.

Related: Proof of Loss, Claim Documentation