MSP Practitioner case studies
MSP Practitioner · Put your knowledge to work in context.
MSP Practitioner is the second-level certification in the Managing Successful Programmes (MSP) scheme, listed by PeopleCert among its programme management credentials alongside PRINCE2. MSP is a best-practice framework for managing programmes - coordinated groups of related projects and change activity - rather than single projects, so the Practitioner level is aimed at people who must apply and tailor the method in a live programme environment, not merely recall its vocabulary. The MSP Practitioner case studies are 5 cases and about 3,187 words.
1Backlog benefits without business change
Eastmere Courts Service is six months into tranche 2 of a £14m programme replacing paper case files with a digital case management system. The business case promises a 30% reduction in case backlog within 12 months of go-live.
661 words, about 3 min2Sponsor adds a fourth laboratory
A health research programme is consolidating three laboratory sites into one shared facility to cut operating costs by £2.1m a year and reduce sample turnaround from 48 to 24 hours. The blueprint was signed off eight months ago.
624 words, about 3 min3Supplier dependency slips and a workaround is offered
A government digital identity programme is delivering a reusable identity verification service across four departments. The programme depends on a shared API being delivered by another programme, Data Exchange.
635 words, about 3 min4Custody records fail operational acceptance
A police force programme is replacing custody records and cell management. The new system passed supplier testing and is due to go live in eight weeks.
625 words, about 3 min5Closing a programme with unrealised benefits
A financial services programme has delivered a new payments platform and a revised operating model. Three of five benefits are realised: fraud losses down 18% against a 20% target; straight-through processing at 82% against 90%; staff reduction achieved.
642 words, about 3 min