MATSEC SEC Retail case studies
MATSEC SEC Retail · Put your knowledge to work in context.
The MATSEC Secondary Education Certificate (SEC) Retail is a secondary-level qualification administered by the MATSEC Examinations Board, the examinations body of L-Università ta' Malta. The Board publishes its regulations, guidelines and policies, syllabi, current session information, applications, past papers, and marking schemes and exemplars through its website, and candidates and schools should treat the official syllabus for Retail as the single authority on what is examinable. The MATSEC SEC Retail case studies are 5 cases and about 5,454 words.
1The seafront shop that shuts for winter
Three cousins run a 90 m² ground-floor shop on the seafront of a Maltese village of about 3,200 residents. For nine years they have sold beachwear, souvenirs and inflatables from April to October; from November to March the shutters stay down.
1,037 words, about 5 min2The till that came up €21 short
It is Saturday the 14th and Maria is the only supervisor on duty in a six-till supermarket; the store manager leaves at 21:30. Till 2 opens at 08:00 with a float of €150.00.
1,001 words, about 5 min3Twelve pallets, one fire exit and a 17-year-old
At 11:05 on a Saturday a twelve-pallet delivery arrives at a neighbourhood supermarket. The back store is 60 m² and already holds the week's promotion stock.
1,126 words, about 6 min4The espresso machine that came back in August
On 3 March a customer, Ms Borg, bought a €129 espresso machine from a small appliance shop. On 2 August she returns with the machine: it leaks from the base and has twice tripped the kitchen circuit breaker.
1,148 words, about 6 min5Four metres of cereal and a 2% rebate
A 400 m² neighbourhood store has exactly 4 m of shelving for breakfast cereals. The symbol group's planogram sets 2 m for the national brand (8 facings), 1 m for the group's own brand (6 facings) and 1 m for value bags (4 facings).
1,142 words, about 6 min