MT Public Adjuster study materials
MT Public Adjuster study resources

MT Public Adjuster study plan

MT Public Adjuster · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Insurance Principles and Montana Insurance Law

  • Map the four exam domains to their weightings and rank study hours accordingly, writing the weighting math out so the plan is defensible

  • Define the core insurance vocabulary (insurer, insured, premium, policy, binder, endorsement, deductible, coinsurance, indemnity, subrogation) and write a one-sentence original definition for each

  • Explain the difference between an adjuster acting for the insurer and a public adjuster acting for the insured, including who may contract with whom and who owes what duty to whom

  • List the Montana entities that touch adjuster licensing and consumer protection and state the function of each in your own words

Your checkpoint

A one-page domain map plus a 25-term personal glossary, all in your own wording

Week 2

Insurance Principles and Montana Insurance Law

  • Summarize Montana adjuster licensing requirements as you understand them, flagging every item you cannot verify so it can be confirmed against the current statute and department guidance

  • Describe the purpose of continuing education and license renewal cycles and explain what happens to an adjuster who lapses

  • Outline the Montana unfair trade practice prohibitions that most often arise in claims (misrepresentation, false advertising, unfair settlement practices, failure to act promptly) and give a plain-language example of each

  • Explain the role of the Montana insurance commissioner in examinations, market conduct reviews, and consumer complaints

Your checkpoint

A two-page Montana regulatory summary with an explicit 'verify before exam day' list of unconfirmed items

Week 3

Property and Casualty Insurance Basics

  • Distinguish property coverage from casualty coverage and identify which policy forms (HO-3, HO-5, DP-1, DP-3, commercial property, CGL) sit in each bucket

  • Trace how a claim moves from first notice of loss to final payment, naming each step and the document produced at each step

  • Explain insurable interest, actual cash value versus replacement cost, and how depreciation is calculated in each method

  • Define coinsurance, deductible application, and policy limits, and work three arithmetic examples of a coinsurance penalty

Your checkpoint

A worked problem set of five ACV/RCN/coinsurance calculations with shown arithmetic and answers

Week 4

Property and Casualty Insurance Basics

  • Explain the difference between named perils and open perils (all risk) and list common exclusions found in both

  • Describe how deductibles interact with policy limits and how a total loss is settled when limits are exhausted

  • Identify the standard endorsements that change a property claim (replacement cost, ordinance or law, water backup, scheduled personal property) and state the effect of each

  • Explain how liability coverage responds to a third-party claim, including duty to defend versus duty to indemnify

Your checkpoint

A coverage comparison table covering at least six policy forms and eight common endorsements

Week 5

Adjusting Practices and Claims Handling

  • Write the sequence of adjuster actions on a first-party property claim, from acknowledgment through inspection, documentation, estimate, and settlement offer

  • Describe how to investigate a claim: recorded statements, photographs, diagrams, receipts, and expert reports, and what each item is meant to prove

  • Explain how to prepare a scope of loss and a repair estimate, and how to negotiate a disputed line item without conceding coverage

  • Identify red flags of fraud or exaggeration in a property claim and describe the adjuster's obligation when fraud is suspected

Your checkpoint

A complete mock claim file for one residential water-damage loss, including timeline, damage documentation list, and a written settlement rationale

Week 6

Adjusting Practices and Claims Handling & Ethics and Montana Adjuster Regulations

  • Explain how a public adjuster's contract works: compensation basis, disclosure requirements, cancellation rights, and what must be in writing

  • Describe how to handle a claim where the insured disputes the insurer's offer, including appraisal, mediation, and the role of the adjuster in each

  • Distinguish the duties owed by a public adjuster to the insured from those owed by a company adjuster to the insurer, and identify conflicts of interest

  • Apply the unfair trade practice rules to three hypothetical claims scenarios and state whether a violation occurred and why

Your checkpoint

Three written ethics scenarios with a reasoned conclusion for each, citing the applicable rule category

Week 7

Ethics and Montana Adjuster Regulations & Insurance Principles and Montana Insurance Law

  • Explain the fiduciary responsibility a public adjuster has over claim funds and client records, and describe recordkeeping practices that satisfy it

  • Describe prohibited conduct for adjusters, including misrepresentation of authority, solicitation restrictions, and fee disclosure failures

  • Explain the complaint and disciplinary process in Montana, from consumer complaint to investigation to sanction, and the adjuster's rights in that process

  • Review your week 2 'verify' list and resolve every open item against current sources

Your checkpoint

A resolved regulatory checklist with every previously unverified item either confirmed with a source or marked as low-confidence and deprioritized

Week 8

Insurance Principles and Montana Insurance Law & Property and Casualty Insurance Basics & Adjusting Practices and Claims Handling & Ethics and Montana Adjuster Regulations

  • Answer 200+ practice questions across all four domains, tracking accuracy per domain rather than overall

  • Re-study only the two lowest-accuracy domains, rewriting your own notes rather than rereading source material

  • Rehearse the arithmetic (ACV, depreciation, coinsurance, deductible application) until you can complete each type without reference notes

  • Simulate exam conditions with a timed full-length set and review every miss to identify the underlying concept, not just the right answer

Your checkpoint

A domain-by-domain accuracy report showing at least 80% on each of the four domains, plus a one-page final-review sheet

Milestones

Week 2: You can explain, without notes, who may act as a public adjuster in Montana, what licensing and renewal involve, and what the commissioner's role is - and every unverified regulatory claim is flagged rather than guessed

Week 4: You score at least 75% on a mixed set of 40 questions drawn only from Domains 1 and 2, and you can complete a coinsurance penalty calculation correctly on the first attempt

Week 6: You can walk through a full property claim from notice of loss to settlement and articulate the public adjuster's contractual and ethical duties at each stage, with no notes

Week 7: Every item on your regulatory checklist is either confirmed against a current source or explicitly deprioritized, and you can state the prohibited-conduct rules from memory

Week 8: Practice accuracy is at least 80% in each of the four domains individually, and your timed simulation is completed within the time limit