IROP study materials
IROP study resources

IROP key terms

IROP · Get comfortable with the vocabulary.

Incident Response Operational Plan (IROP)

A documented plan describing how an organisation prepares for, detects, responds to, and recovers from security incidents, including roles, escalation paths, communications, and review steps.

Related: Incident Response Lifecycle, Escalation Path
Incident Response Lifecycle

The repeating sequence of phases used to manage security incidents, typically preparation, detection and analysis, containment, eradication, recovery, and post-incident lessons learned.

Related: Incident Response Operational Plan (IROP), Post-Incident Review
Incident

An event or series of events that actually or potentially threatens confidentiality, integrity, or availability of information systems or data, requiring coordinated response action.

Related: Event, Severity Classification
Event

An observable occurrence in a system or network, such as a login, file change, or connection, that may be benign and only becomes an incident after analysis shows harm or risk.

Related: Incident, Triage
Triage

The rapid assessment of a reported alert or event to decide whether it is a genuine incident, how urgent it is, and who should handle it next.

Related: Severity Classification, Escalation Path
Severity Classification

A defined scale, such as low to critical, used to rank incidents by business impact and urgency so that response effort and notification obligations are applied consistently.

Related: Triage, Business Impact Analysis
Escalation Path

The documented sequence of people, teams, and contact methods used to raise an incident to higher authority or expertise when it exceeds defined thresholds or time limits.

Related: Triage, Incident Commander
Incident Commander

The single accountable person who coordinates the response, assigns tasks, makes operational decisions, and communicates status during an active incident.

Related: Escalation Path, Incident Response Team
Incident Response Team

The group of technical, legal, communications, and management staff with defined roles who carry out investigation, containment, recovery, and reporting activities during an incident.

Related: Incident Commander, Roles and Responsibilities Matrix
Roles and Responsibilities Matrix

A table mapping each response activity, such as containment or notification, to the person or team accountable, responsible, consulted, and informed for that activity.

Related: Incident Response Team, Runbook
Runbook

A step-by-step operational guide for handling a specific incident type, listing commands, decision points, contacts, and expected outcomes so responders act consistently under pressure.

Related: Playbook, Roles and Responsibilities Matrix
Playbook

A higher-level documented strategy for a category of incident, describing objectives, decision criteria, and coordination approach rather than exact technical commands.

Related: Runbook, Tabletop Exercise
Containment

The response action of limiting an incident's spread and damage, for example by isolating hosts, blocking network traffic, or disabling compromised accounts, before eradication begins.

Related: Eradication, Recovery
Eradication

The phase in which the root cause and malicious artefacts, such as malware, persistence mechanisms, or unauthorised accounts, are removed from affected systems.

Related: Containment, Recovery
Recovery

The phase of restoring affected systems and data to normal operation, validating that they are clean and functional, and monitoring closely for signs of recurrence.

Related: Eradication, Business Continuity Plan
Post-Incident Review

A structured meeting after resolution that examines what happened, what worked, what failed, and which corrective actions and plan updates are required.

Related: Lessons Learned Register, Incident Response Lifecycle
Lessons Learned Register

A maintained log of findings and improvement actions from post-incident reviews, with owners and due dates, used to track whether the response capability actually improves.

Related: Post-Incident Review, Tabletop Exercise
Chain of Custody

A documented, unbroken record of who collected, handled, transferred, and stored evidence, and when, so that its integrity can be defended in legal or disciplinary proceedings.

Related: Forensic Image, Evidence Preservation
Evidence Preservation

The practice of capturing logs, memory, disk contents, and other artefacts in a way that keeps them authentic and unaltered for investigation, audit, or legal use.

Related: Chain of Custody, Forensic Image
Forensic Image

A bit-for-bit copy of a storage device or memory region, taken with a documented method and verified by hash, so analysis can occur without altering the original.

Related: Chain of Custody, Evidence Preservation
Breach Notification

The legal or contractual duty to inform regulators, affected individuals, or partners about a security incident involving personal or protected data within specified time limits.

Related: Regulatory Reporting Deadline, Data Protection Impact Assessment
Regulatory Reporting Deadline

The fixed period, often expressed in hours from awareness, within which an incident must be reported to a supervisory authority or sector regulator.

Related: Breach Notification, Materiality Determination
Materiality Determination

The assessment of whether an incident is significant enough to require disclosure to investors, regulators, or customers, based on financial, operational, and reputational impact.

Related: Regulatory Reporting Deadline, Business Impact Analysis
Business Impact Analysis

A study identifying critical business processes, their dependencies, and the tolerable downtime and data loss for each, used to prioritise incident response and recovery effort.

Related: Recovery Time Objective, Severity Classification
Recovery Time Objective

The maximum acceptable elapsed time to restore a process or system after disruption, used to set recovery priorities and judge whether response is meeting business needs.

Related: Recovery Point Objective, Business Continuity Plan
Recovery Point Objective

The maximum acceptable amount of data loss measured in time before a disruption, which determines backup frequency and restore strategy requirements.

Related: Recovery Time Objective, Recovery
Business Continuity Plan

Documented arrangements for keeping or resuming critical operations during and after disruption, which the incident response plan must align with during major incidents.

Related: Recovery, Business Impact Analysis
Tabletop Exercise

A discussion-based simulation in which participants walk through a realistic scenario to test plans, decision-making, communications, and role clarity without affecting live systems.

Related: Playbook, Lessons Learned Register
Communication Plan

The defined set of internal and external audiences, message owners, channels, approval steps, and timing used to keep stakeholders informed during an incident.

Related: Incident Commander, Breach Notification
Single Point of Contact

A designated individual or channel through which all information about an incident flows, preventing conflicting messages and ensuring stakeholders receive consistent updates.

Related: Communication Plan, Incident Commander
Out-of-Band Communication

A communication channel kept separate from the compromised network, such as a pre-arranged phone bridge, so responders can coordinate when primary systems are untrusted.

Related: Communication Plan, Containment
Least Privilege

The principle that users, services, and response tools receive only the access needed for their tasks, limiting both attacker reach and accidental damage during response.

Related: Incident Response Team, Containment
Log Retention

The defined period for which system, network, and application logs are kept, balancing investigation and compliance needs against storage cost and privacy limits.

Related: Evidence Preservation, Audit Trail
Audit Trail

A chronological record of system and user activity that supports reconstruction of events, detection of anomalies, and demonstration of compliance during reviews.

Related: Log Retention, Chain of Custody
Data Protection Impact Assessment

A structured assessment of privacy risks from processing personal data, often required before high-risk activities and revisited when an incident reveals new exposure.

Related: Breach Notification, Materiality Determination
Eligibility Requirement

A condition a candidate must satisfy before sitting the exam or being certified, such as identity verification, required training, or an approved application.

Related: Exam Appointment, Identification Verification
Exam Appointment

A confirmed booking of a date, time, and location or remote slot for sitting the exam, which may be rescheduled or cancelled under stated rules.

Related: Eligibility Requirement, Test Centre Policy
Identification Verification

The process of confirming a candidate's identity at check-in using accepted photographic identification that matches the name on the registration record.

Related: Eligibility Requirement, Exam Appointment
Test Centre Policy

The published rules governing conduct, permitted items, security checks, and behaviour at an exam venue or remote proctoring session, breach of which can void results.

Related: Exam Appointment, Identification Verification