NALS PLS/CLP case studies
NALS PLS/CLP · Put your knowledge to work in context.
The NALS Certified Legal Support Professional (CLP) is a certification offered by the National Association for Legal Support Professionals (NALS), a professional association for legal support staff. NALS currently presents its certification pathway on its website as the Certified Legal Support Professional (LSP), with a dedicated exam-details page, an educator's guide for schools, and a separate recertification page. The NALS PLS/CLP case studies are 5 cases and about 4,162 words.
1The Demand Letter That Cannot Go Out As Written
You are a PLS at a four-attorney plaintiff's personal-injury firm. on a Thursday, the supervising attorney hands you a 14-page draft demand letter to a liability insurer and says, “Clean it up and get it out tonight - we're already late.” Four problems are visible on a first read: (1) the draft says “please find the attached police report,” but no report is attached, and the file contains only a two-page incident summary written by the client's neighbor; (2) it states “total medical specials of 18,450,” while the provider ledger totals 17,290; (3) it says the client “is the victim of the defendant's gross negligence,” although the attorney's own case notes reject that theory because punitive damages were never pled and your state requires a pretrial motion before punitive damages may be sought; (4) it gives the adjuster 30 days to respond, yet the statute of limitations runs in 47 days and no complaint has been filed.
812 words, about 4 min24:35 p.m. Filing Under a Size Cap
You are the only paralegal in a three-attorney firm. on the last day to file a motion for summary judgment in federal district court.
798 words, about 4 min3Counting Days: Discovery, Notice, and a Missed Deadline
You are the litigation paralegal in a state court case. Your firm filed the complaint on January 6.
833 words, about 4 min4Three Calls While the Attorney Is Unreachable
Your supervising attorney is in depositions all week and has told you to “handle anything that comes up.” Three things happen on Tuesday. She adds that she has her mother's power of attorney.
847 words, about 4 min5The 2:00 p.m. Signing That Never Happens on Time
A 63-year-old client with limited English proficiency and significant hearing loss arrives at 2:00 p.m. to sign a settlement release.
872 words, about 4 min