CHPNA study materials
CHPNA study resources

CHPNA cheat sheet

CHPNA · Keep the key ideas within reach.

Quick reference

The Hospice and Palliative Care Team and the Role of the Nursing Assistant

  • Hospice eligibility generally requires a physician-certified prognosis of 6 months or less if the disease follows its expected course; certification is reviewed at each benefit period.

  • The hospice interdisciplinary team (IDT) typically includes the physician, nurse, social worker, chaplain, therapies, and nursing assistant; the IDT meets at least every 14 days to review care plans.

  • The nursing assistant provides personal care, mobility, nutrition assistance, and observation within the plan of care, and reports changes to the supervising nurse rather than making clinical decisions.

  • Palliative care can begin at diagnosis alongside curative treatment; hospice requires the patient to forgo curative treatment for the terminal diagnosis.

  • The Medicare hospice benefit is organized in benefit periods: two 90-day periods followed by an unlimited number of 60-day periods.

  • Scope of practice for nursing assistants is set by state law and the individual care plan; tasks outside training or plan must be declined and reported.

  • The four levels of hospice care are routine home care, continuous care, inpatient respite, and general inpatient care.

  • Bereavement support for the family continues for at least a year after death under the Medicare hospice benefit.

Quick reference

Patient and Family-Centered Care, Communication, and Cultural Competence

  • Patient and family-centered care treats the patient and family as partners; the patient defines who counts as family.

  • Open-ended questions invite fuller responses; closed questions confirm specific facts.

  • The patient's stated goals and values take priority over staff preferences when care options conflict.

  • Cultural competence includes assessing language needs; use a qualified medical interpreter, not a family child, for consent and care discussions.

  • Health literacy affects understanding; plain language and teach-back (ask the patient to restate) verify comprehension.

  • Active listening includes reflecting, paraphrasing, and clarifying before responding.

  • Confidentiality applies to all patient information; share only with those the patient authorizes or who are directly involved in care.

  • Nonverbal cues (tone, posture, eye contact, touch) carry meaning and may differ by culture; ask before assuming preference.

Quick reference

Personal Care and Activities of Daily Living

  • Provide perineal care front to back to reduce urinary tract infection risk.

  • When bathing, wash from cleanest to dirtiest areas and keep water temperature comfortably warm, testing it first.

  • Oral care is provided at least twice daily and after meals; dentures are removed, cleaned, and stored in labeled containers.

  • Dressing generally follows the rule: dress the affected (weak) side first and undress it last.

  • Skin assessment during bathing looks for redness, breakdown, moisture, and rashes; report new findings to the nurse.

  • Nail care is avoided or referred for patients with diabetes or circulatory problems per agency policy.

  • Provide privacy by closing doors and curtains and exposing only the body part being cared for.

  • Encourage independence in ADLs; assist only the portions the patient cannot complete safely.

Quick reference

Nutrition and Hydration

  • Offer small, frequent meals and preferred foods; appetite often declines naturally near end of life.

  • Patients with dysphagia need thickened liquids and upright positioning per speech therapy orders.

  • Signs of aspiration include coughing, choking, or a wet voice during or after eating; stop feeding and report.

  • Position the patient upright (about 90 degrees) during meals and for 30 minutes afterward to reduce aspiration risk.

  • Anorexia and reduced intake at end of life are expected; artificial nutrition and hydration may not improve comfort and are a family decision with the team.

  • Good mouth care (moistening lips, swabbing the mouth) relieves thirst when fluid intake is limited.

  • Monitor and report weight loss, dry mucous membranes, poor skin turgor, and decreased urine output as signs of dehydration.

  • Follow prescribed diets and fluid restrictions exactly; do not add salt or restricted items.

Quick reference

Mobility, Positioning, and Skin Integrity

  • Reposition immobile patients at least every 2 hours to reduce pressure injury risk.

  • Pressure injuries most commonly form over bony prominences: sacrum, heels, hips, shoulders, elbows, and occiput.

  • Use the 30-degree lateral (side-lying) position and avoid positioning directly on the trochanter when possible.

  • Keep heels off the mattress with pillows or devices to prevent heel pressure injuries.

  • Stage pressure injuries from 1 (non-blanchable redness) to 4 (full-thickness tissue loss); unstageable and deep tissue injuries are classified separately.

  • When transferring, keep the patient's feet under them, use gait belt and proper body mechanics, and bend at the knees, not the waist.

  • Nutrition and moisture management support skin healing; report incontinence and moisture to the nurse.

  • Encourage mobility within tolerance; immobility increases risk of pressure injury, constipation, and pneumonia.

Quick reference

Comfort and Pain and Symptom Management

  • Use a validated pain scale appropriate to the patient: numeric (0-10), faces, or behavioral scales for patients who cannot self-report.

  • Pain assessment includes location, quality, intensity, timing, and aggravating/relieving factors.

  • Nonpharmacologic comfort measures include repositioning, heat/cold per order, massage, distraction, and relaxation.

  • Report unrelieved pain or new symptoms to the nurse promptly; do not wait for the next scheduled visit.

  • Opioid side effects to monitor include constipation, sedation, and respiratory depression; constipation is expected and managed preventively.

  • Dyspnea comfort measures include upright positioning, fan or cool air, and relaxation; report new or worsening breathing difficulty.

  • Other symptoms to observe and report include nausea, vomiting, constipation, diarrhea, agitation, and itching.

  • Document comfort interventions and the patient's response per agency policy.

Quick reference

Psychosocial, Spiritual, and Emotional Support

  • Common emotional responses near end of life include fear, anger, denial, bargaining, and depression; all are valid and not to be corrected.

  • Active listening and presence are core supportive interventions; silence can be therapeutic.

  • Refer spiritual questions and rituals to the chaplain or the patient's own faith leader; do not impose personal beliefs.

  • Support the patient's hope and goals; hope often shifts from cure to comfort and meaningful time.

  • Signs of complicated grief or depression (persistent hopelessness, withdrawal) should be reported to the social worker or nurse.

  • Respect cultural and religious rituals around dying, food, and body care; ask about preferences.

  • Include family caregivers in emotional support and recognize caregiver burden.

  • Confidentiality and dignity apply to emotional disclosures; do not discuss patient information in public areas.

Quick reference

Care in the Final Hours and After-Death Care

  • Signs of approaching death include decreased intake, increased sleep, cool mottled extremities, irregular breathing, and terminal secretions.

  • Terminal (death) rattle is caused by secretions pooling; repositioning and per orders may help; it is generally not distressing to the patient.

  • Hearing is often thought to persist near death; speak to the patient with respect and avoid negative comments at the bedside.

  • Provide mouth care, eye care, and gentle repositioning for comfort; stop routine tasks that cause discomfort.

  • At death, verify absence of respirations and heartbeat, note the time, and notify the supervising nurse and agency per policy.

  • Post-mortem care includes positioning the body, closing eyes and mouth, and respecting religious and cultural practices and family wishes.

  • Notify the family and support their grief; allow privacy and time with the body as the family wishes.

  • Do not remove tubes or devices unless agency policy or the nurse directs; follow post-mortem care protocol.

Quick reference

Safety, Infection Prevention, and Emergency Response

  • Standard precautions apply to all patients: hand hygiene and gloves for contact with blood, body fluids, and non-intact skin.

  • Perform hand hygiene before and after patient contact and after glove removal; alcohol-based rub is preferred when hands are not visibly soiled.

  • Clean hands with soap and water when visibly soiled or after caring for a patient with C. difficile (alcohol does not kill spores).

  • Follow transmission-based precautions (contact, droplet, airborne) as posted; do not enter without required PPE.

  • Prevent falls: keep call light in reach, bed in low position, brakes locked, and clear pathways; assess and report fall risk.

  • In a fire, follow RACE: Rescue, Alarm, Contain, Extinguish/Evacuate.

  • For a choking patient who cannot speak or cough, activate emergency response and begin abdominal thrusts if trained and permitted by policy.

  • Report unsafe conditions, needlesticks, and exposures immediately per agency policy.

Quick reference

Documentation, Ethical and Legal Issues, and Self-Care

  • Document objectively: record what was observed and done, not opinions or judgments.

  • Documentation is contemporaneous; record care at the time it is given and never pre-chart.

  • Never alter or falsify a record; correct errors per policy with a single line, initials, and date, not by erasing.

  • Advance directives (living will, durable power of attorney for health care) express the patient's wishes; the nursing assistant supports and honors them.

  • Report suspected abuse, neglect, or exploitation immediately per state law and agency policy.

  • Patient rights include privacy, dignity, informed consent, and refusal of care; a competent patient may refuse any care.

  • Self-care for the nursing assistant includes recognizing burnout, compassion fatigue, and grief, and using available support and debriefing.

  • Set boundaries and seek help for personal distress; impaired practice endangers patients and must be addressed.

Quick reference

Care in the Final Hours and After-Death Care

  • Signs of approaching death include decreased intake, increased sleep, cool mottled extremities, irregular breathing, and terminal secretions.

  • Terminal (death) rattle is caused by secretions pooling; repositioning and per orders may help; it is generally not distressing to the patient.

  • Hearing is often thought to persist near death; speak to the patient with respect and avoid negative comments at the bedside.

  • Provide mouth care, eye care, and gentle repositioning for comfort; stop routine tasks that cause discomfort.

  • At death, verify absence of respirations and heartbeat, note the time, and notify the supervising nurse and agency per policy.

  • Post-mortem care includes positioning the body, closing eyes and mouth, and respecting religious and cultural practices and family wishes.

  • Notify the family and support their grief; allow privacy and time with the body as the family wishes.

  • Do not remove tubes or devices unless agency policy or the nurse directs; follow post-mortem care protocol.