AE-C (NBRC) case studies
AE-C · Put your knowledge to work in context.
The Apple Certified Associate – Mac Integration (AE-C) credential is designed for IT generalists who need to bring Macs into an environment that is already built around Windows servers, Active Directory, and corporate network services. It is aimed at help-desk technicians, systems administrators, and support engineers who are comfortable with enterprise IT concepts but need to make macOS and iOS devices coexist with existing infrastructure. The AE-C case studies are 5 cases and about 3,101 words.
1Cached Mobile Account Fails After an Off-Network Password Change
140 MacBook Airs are bound to Active Directory at corp.example.edu, and a configuration profile enforces mobile account creation at login. Twenty-two users work remotely for four to six weeks at a time and change their AD password through a web self-service portal that enforces a 60-day age, 12-character minimum, and a history of 10 passwords.
645 words, about 3 min2Wired 802.1X Lab Drops After a CA Migration
Eighty-five Mac minis in a teaching lab authenticate to wired 802.1X with EAP-TLS using machine certificates. Certificates come from SCEP through the MDM server against an internal Microsoft CA.
629 words, about 3 min3PIN-Release Print Jobs Stall for Mobile-Account Users
Thirty iMacs on an accounting floor print to two Canon imageRUNNER multifunction devices shared from a Windows print server. Jobs must be released at the device with a badge or PIN by a vendor accounting plug-in; the Macs use the vendor's PPD and a client component installed by a signed package.
608 words, about 3 min4S/MIME Signing Breaks After a Keychain Reset
A 45-person law office signs and encrypts mail with S/MIME in Apple Mail and Outlook for Mac. Certificates come from an internal CA and are delivered by an MDM PKCS#12 payload scoped to a smart group of Macs; the same certificate is published to the directory so outsiders can encrypt to users.
605 words, about 3 min5Zero-Touch Enrollment Stalls for 150 New Macs at a Warehouse Site
A company receives 150 MacBook Pro laptops at a warehouse. All are assigned in Apple Business Manager to the MDM server, and the enrollment profile skips most Setup Assistant panes and is set to 'Await configuration'.
614 words, about 3 min