NEBOSH MSW case studies
NEBOSH MSW · Put your knowledge to work in context.
The NEBOSH HSE Certificate in Managing Stress at Work is a short, single-unit qualification developed by NEBOSH in collaboration with Great Britain's Health and Safety Executive (HSE). It is aimed at anyone responsible for managing people or for managing workplace stress - health and safety professionals, HR professionals, line managers and supervisors, and occupational health professionals. The syllabus covers the principles of work-related stress and its link to mental ill health, the causes and effects of workplace stress, employer and individual responsibilities, application of the HSE Management Standards approach to assess stress risks, and development of interventions to address stressors and manage their effects. Assessment is a multiple-choice paper taken at the end of the course, built around a realistic workplace scenario. The NEBOSH MSW case studies are 5 cases and about 3,155 words.
1Line speed increase at a food packing plant
You are the newly appointed HSE adviser at a food packing plant employing 210 staff. Six months ago the main production line speed was raised from 60 to 75 packs per minute to meet a retailer contract.
662 words, about 3 min2Contact centre occupancy target and call monitoring
A financial services contact centre employs 120 telephone advisers across two shifts. Advisers must handle calls in an average of 6 minutes and maintain 90% occupancy; calls are recorded and individually scored.
670 words, about 3 min3Site manager working 65 to 70 hours a week
A groundworks contractor with 45 employees is finishing a retail development. The site manager, who is also the only first-aider and holds the temporary works coordinator role, has worked 65 to 70 hours a week for nine weeks.
610 words, about 3 min4Planning department restructure and Indicator Tool results
A local authority planning department of 32 staff was restructured 10 months ago. Two supervisory posts were removed, and the remaining principal planner now manages 15 staff with no administrative support.
624 words, about 3 min5Night-shift automation, supervisor conflict and return to work
A distribution centre employs 80 warehouse staff on 12-hour shifts, including a night shift of 20. A new automated picking system was installed eight weeks ago.
589 words, about 3 min