Customization, Workflows, and SuiteScript Administration
This domain covers SuiteBuilder customization and the administration of SuiteFlow and SuiteScript. The exam tests how custom fields, records, forms, workflows, and script deployments interact, plus release control and governance.
Customization
- Custom fields can be body or column fields; field sourcing and display types change behavior. Custom record types and custom segments extend the data model.
- Custom forms control layout and preferred form; role and form preferences determine what users see.
Workflow and script administration
- SuiteFlow workflows have states, actions, transitions, initiation conditions, and versions. A workflow must be released and its audience set before users are affected.
- SuiteScript deployments define script type, audience, status, execution context, and parameters. Client scripts improve UX; user event scripts enforce server-side logic.
- Governance limits long-running scripts; use scheduled or map/reduce scripts for large jobs and check execution logs.
Worked example
A journal entry must be blocked when Memo is empty. Reasoning: enforcement belongs in a beforeSubmit User Event script or a workflow before-submit action, not a client fieldChanged script. Deploy to the journal entry record, set audience to all roles that create journals, set status Released, test in sandbox, and confirm the error text.
Traps
- A script deployment left in Testing is invisible to users.
- Workflow order and script deployment order can change results.
- Client scripts cannot be trusted for data integrity.
- Custom field IDs are permanent; renaming labels does not change IDs.