CIIN Certificate CF5 study materials
CIIN Certificate CF5 study resources

CIIN Certificate CF5 study plan

CIIN Certificate CF5 · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Principles and Practice of Insurance

  • Define the core principles of insurance, including insurable interest, indemnity, utmost good faith, and proximate cause, in your own words

  • Distinguish between life and non-life insurance products and classify five example policies by type

  • Explain how risk pooling and the law of large numbers underpin premium calculation

  • Draw a labelled diagram of the insurance mechanism from policyholder premium to claim payment

Your checkpoint

A one-page glossary of 20 key insurance terms with a self-written definition for each

Week 2

Principles and Practice of Insurance & Insurance Law and Regulation

  • Apply each core principle to a short scenario and justify whether a claim would be valid

  • Summarise the main statutory and regulatory bodies and their roles in insurance supervision

  • Outline the legal requirements for a valid insurance contract, including offer, acceptance, consideration, and capacity

  • Explain the doctrine of disclosure and the consequences of non-disclosure or misrepresentation

Your checkpoint

A completed 15-question self-test on principles and regulation, scored and with every wrong answer corrected in writing

Week 3

Insurance Law and Regulation

  • Describe the main types of insurance regulation, including licensing, solvency, and market conduct rules

  • Explain the role of intermediaries and the duties owed by agents and brokers to clients and insurers

  • Analyse how policy wording, conditions, warranties, and exclusions affect claim outcomes

  • Compare the rights and obligations of insurer and insured at each stage of the contract lifecycle

Your checkpoint

A case-note of 300 words analysing one disputed claim scenario and identifying the legal rule that decides it

Week 4

General (Non-Life) Insurance

  • Classify the main non-life classes, including property, liability, motor, marine, and engineering, by their core cover

  • Explain how average, excess, deductible, and sum insured clauses operate in property claims

  • Describe the purpose and structure of reinsurance and distinguish proportional from non-proportional arrangements

  • Apply underwriting factors for at least three non-life classes to a sample risk

Your checkpoint

A comparison table of six non-life classes listing cover, key exclusions, and typical rating factors

Week 5

Life and Health Insurance

  • Explain the main life insurance products, including term, whole life, endowment, and annuities, and their purposes

  • Describe the main health insurance structures and how claims are assessed under them

  • Outline the underwriting factors used in life and health insurance, including medical and lifestyle factors

  • Explain the role of policy loans, surrender values, and beneficiaries in life policies

Your checkpoint

A one-page product summary mapping five life and health products to customer needs and typical exclusions

Week 6

Risk Management and Underwriting

  • Define risk and distinguish pure from speculative risk, and identify the main risk treatment options

  • Explain the underwriting process from proposal to acceptance, including information sources and referral triggers

  • Apply risk-assessment techniques to rate three sample risks and justify the decision

  • Describe how reinsurance and portfolio management influence underwriting capacity

Your checkpoint

A completed risk register for a small business with at least eight risks, each with a treatment recommendation

Week 7

Claims Handling and Customer Service

  • Outline the claim-handling process from notification to settlement and identify the evidence required at each stage

  • Explain the duties of good faith and fair treatment owed to customers during claims

  • Analyse factors that cause claim disputes and propose how to resolve them

  • Describe the principles of good customer service, including communication, complaints handling, and vulnerability

Your checkpoint

A written claim file summary for two sample claims, each with a recommended settlement and justification

Week 8

Principles and Practice of Insurance & Insurance Law and Regulation & Life and Health Insurance & General (Non-Life) Insurance & Risk Management and Underwriting & Claims Handling and Customer Service

  • Consolidate all six domains by completing a timed full-length mock exam under exam conditions

  • Identify your three weakest domains from the mock and revise those areas first

  • Practise exam technique for scenario and calculation questions, including showing working and managing time

  • Review every incorrect mock answer and record the underlying rule or principle

Your checkpoint

A scored mock exam with a written revision log of every incorrect answer and the corrective rule

Milestones

Week 2: Score at least 70% on the principles and regulation self-test and confirm all corrections are logged

Week 4: Explain the difference between indemnity and average in a property claim without notes, and complete the non-life comparison table

Week 6: Complete the risk register and correctly rate three sample risks with justified underwriting decisions

Week 8: Score at least 75% on the full mock exam and show a completed revision log covering every incorrect answer