CIIN Certificate CF5 study plan
CIIN Certificate CF5 · Give each week a clear focus.
8 weeks · About 7 hours per week
Principles and Practice of Insurance
Define the core principles of insurance, including insurable interest, indemnity, utmost good faith, and proximate cause, in your own words
Distinguish between life and non-life insurance products and classify five example policies by type
Explain how risk pooling and the law of large numbers underpin premium calculation
Draw a labelled diagram of the insurance mechanism from policyholder premium to claim payment
Your checkpoint
A one-page glossary of 20 key insurance terms with a self-written definition for each
Principles and Practice of Insurance & Insurance Law and Regulation
Apply each core principle to a short scenario and justify whether a claim would be valid
Summarise the main statutory and regulatory bodies and their roles in insurance supervision
Outline the legal requirements for a valid insurance contract, including offer, acceptance, consideration, and capacity
Explain the doctrine of disclosure and the consequences of non-disclosure or misrepresentation
Your checkpoint
A completed 15-question self-test on principles and regulation, scored and with every wrong answer corrected in writing
Insurance Law and Regulation
Describe the main types of insurance regulation, including licensing, solvency, and market conduct rules
Explain the role of intermediaries and the duties owed by agents and brokers to clients and insurers
Analyse how policy wording, conditions, warranties, and exclusions affect claim outcomes
Compare the rights and obligations of insurer and insured at each stage of the contract lifecycle
Your checkpoint
A case-note of 300 words analysing one disputed claim scenario and identifying the legal rule that decides it
General (Non-Life) Insurance
Classify the main non-life classes, including property, liability, motor, marine, and engineering, by their core cover
Explain how average, excess, deductible, and sum insured clauses operate in property claims
Describe the purpose and structure of reinsurance and distinguish proportional from non-proportional arrangements
Apply underwriting factors for at least three non-life classes to a sample risk
Your checkpoint
A comparison table of six non-life classes listing cover, key exclusions, and typical rating factors
Life and Health Insurance
Explain the main life insurance products, including term, whole life, endowment, and annuities, and their purposes
Describe the main health insurance structures and how claims are assessed under them
Outline the underwriting factors used in life and health insurance, including medical and lifestyle factors
Explain the role of policy loans, surrender values, and beneficiaries in life policies
Your checkpoint
A one-page product summary mapping five life and health products to customer needs and typical exclusions
Risk Management and Underwriting
Define risk and distinguish pure from speculative risk, and identify the main risk treatment options
Explain the underwriting process from proposal to acceptance, including information sources and referral triggers
Apply risk-assessment techniques to rate three sample risks and justify the decision
Describe how reinsurance and portfolio management influence underwriting capacity
Your checkpoint
A completed risk register for a small business with at least eight risks, each with a treatment recommendation
Claims Handling and Customer Service
Outline the claim-handling process from notification to settlement and identify the evidence required at each stage
Explain the duties of good faith and fair treatment owed to customers during claims
Analyse factors that cause claim disputes and propose how to resolve them
Describe the principles of good customer service, including communication, complaints handling, and vulnerability
Your checkpoint
A written claim file summary for two sample claims, each with a recommended settlement and justification
Principles and Practice of Insurance & Insurance Law and Regulation & Life and Health Insurance & General (Non-Life) Insurance & Risk Management and Underwriting & Claims Handling and Customer Service
Consolidate all six domains by completing a timed full-length mock exam under exam conditions
Identify your three weakest domains from the mock and revise those areas first
Practise exam technique for scenario and calculation questions, including showing working and managing time
Review every incorrect mock answer and record the underlying rule or principle
Your checkpoint
A scored mock exam with a written revision log of every incorrect answer and the corrective rule
Milestones
Week 2: Score at least 70% on the principles and regulation self-test and confirm all corrections are logged
Week 4: Explain the difference between indemnity and average in a property claim without notes, and complete the non-life comparison table
Week 6: Complete the risk register and correctly rate three sample risks with justified underwriting decisions
Week 8: Score at least 75% on the full mock exam and show a completed revision log covering every incorrect answer