Norwegian Taxi Licence Exam cheat sheet

Driving a taxi for hire requires a personal taxi driver's licence (kjøreseddel) issued by the county/state administrator, in addition to a valid driving licence for the vehicle class.

The taxi driver's licence is suitability-based: applicants must document good conduct (police certificate/vandelskort) and must not be unfit due to alcohol or drug misuse.

The licence is time-limited (typically up to 10 years, and never beyond the holder's driving-licence validity) and must be renewed; driving after expiry is an offence.

Operating a taxi service requires a separate taxi licence (løyve) held by the operator; the driver must be employed by or contracted to a licensed operator.

The taxi licence defines a geographic area (løyvedistrikt) and may be limited to specific service types such as wheelchair-accessible vehicles or maxi-taxi.

Both the driver's licence and the vehicle's taxi licence/registration must be carried or verifiable in the vehicle during service.

Serious traffic offences, violence, or repeated regulatory breaches can lead to suspension or revocation of the kjøreseddel by the licensing authority.

Notification duty: changes in health, address, or criminal charges relevant to suitability must be reported to the licensing authority.

Speed limits: 30 km/h in residential/urban zones where signed, 50 km/h default in built-up areas, 80 km/h default outside built-up areas, 90/100/110 km/h on motorways where signed.

Seat belts are mandatory for driver and all passengers; children under 135 cm must use an approved child restraint appropriate to height and weight.

The driver is responsible for ensuring passengers are belted and for refusing to carry unrestrained children; taxi drivers may be exempted from belting only when stopping frequently, not from ensuring passenger restraints.

Blood alcohol limit is 0.2 g/L (0.02%); driving under the influence of drugs or with a blood alcohol level above the limit is a criminal offence.

Use of handheld mobile phones while driving is prohibited; hands-free equipment is permitted only if it does not distract the driver.

Right-of-way rules: yield to traffic from the right at uncontrolled junctions, to pedestrians on marked crossings, and to emergency vehicles with sirens.

Following distance should allow stopping within the visible road ahead; at 80 km/h this is roughly 80 m on dry road, more in rain or darkness.

A taxi must stop for passengers only where stopping is legal; stopping on pedestrian crossings, in bus lanes during operating hours, or on motorways is prohibited.

Greet the passenger, confirm destination and preferred route before departure; agree on route changes before deviating from the most direct route.

Assistance duty: help passengers with luggage, doors, and boarding where reasonable; do not charge extra for basic assistance unless a fixed fee applies.

Refusal of service is allowed only for lawful reasons (intoxication, aggression, exceeding vehicle capacity, or unsafe conditions); discrimination is prohibited.

Communication: keep the passenger informed of delays, route choices, and estimated arrival; avoid unsolicited personal questions.

Handle complaints by listening, acknowledging, and directing to the operator's complaint procedure; do not argue with the passenger.

Lost property must be handed to the operator or police according to the operator's procedure; record time, description, and passenger details.

Passenger safety takes priority: a passenger who is aggressive or threatening justifies stopping in a safe place and contacting police.

The taximeter must be started at the beginning of the trip (or at the agreed fixed price) and stopped at the destination; the displayed fare is the amount payable.

Fixed-price agreements must be recorded in the taximeter or dispatch system before the trip starts, and the passenger must be informed of the agreed price.

The taximeter must be sealed and calibrated; tampering or using an uncalibrated meter is an offence and voids the fare.

The fare consists of a start fee, distance/time charges, and any lawful surcharges (e.g., fixed fees for luggage or booking); all must be shown on the receipt.

A receipt must be offered for every trip, showing operator name, vehicle registration, fare, and date.

Card and mobile payment must be accepted where the operator offers it; the passenger's chosen payment method cannot be refused for lawful fares.

Tips are voluntary and must not be added to the meter; any gratuity is separate from the metered fare.

Disputes about the fare: the metered or agreed price stands unless there is a documented error; refer to the operator's dispute procedure.

Wheelchair-accessible taxis must have ramps or lifts, tie-down restraints, and sufficient headroom; the driver must know how to secure a wheelchair correctly.

A passenger's own wheelchair must be secured with four-point tie-downs and the occupant with a separate three-point belt, not by the wheelchair belt alone.

Guide dogs and assistance dogs must be carried at no extra charge and must not be refused; refusal is discrimination.

Service to passengers with reduced mobility includes assistance with doors, boarding, and stowing mobility aids; allow extra time for the trip.

Communication with deaf or hard-of-hearing passengers: face the passenger, use written notes or text, and avoid shouting; do not assume capacity.

Passengers with cognitive impairments may travel with a companion; the driver should confirm destination and any support needs at the start.

Vehicle accessibility features and their availability (e.g., wheelchair capacity) must be communicated to dispatch so appropriate vehicles are assigned.

Daily pre-shift checks: tyres (pressure and tread depth ≥1.6 mm), lights, brakes, fluids, wipers, mirrors, and seat belts.

The vehicle must have a valid periodic roadworthiness inspection (EU-kontroll) and the taxi licence plate/roof sign must be fitted and visible.

Required equipment: warning triangle, first-aid kit, fire extinguisher (where required), spare tyre or repair kit, and reflective vest.

Tyre requirements: winter tyres with sufficient tread (minimum 3 mm in winter conditions) are required in winter; summer tyres minimum 1.6 mm.

Defects affecting safety must be reported to the operator immediately and the vehicle taken out of service until repaired.

Taxi roof sign and meter must be functioning; a non-functioning meter means the vehicle cannot legally carry fare-paying passengers.

Cleanliness and interior condition are part of the service standard; damaged seats or restraints must be repaired before carrying passengers.

In an accident: stop, secure the scene, call emergency number 113 for medical help or 112 for police, and provide first aid within your competence.

Report accidents and near-misses to the operator and complete the required incident report; record time, location, and parties involved.

Lone-worker safety: share trip details with dispatch, use panic buttons where fitted, and avoid picking up passengers in unsafe locations.

Aggression or threat: do not escalate, stop in a safe public place, and contact police; the safety of the driver and passenger takes priority over the fare.

Fire in the vehicle: stop, switch off the engine, evacuate passengers, and use the extinguisher only on small fires; call 110 for fire service.

Medical emergencies: know the location of the first-aid kit, and be aware of the passenger's condition; do not move an injured person unless there is immediate danger.

Fatigue and health: the driver must be fit to drive; prescribed medication that impairs driving must be reported and may affect the licence.