Fares, Taximeters and Payment Handling
This domain tests correct fare calculation, use of the approved taximeter and transparent payment handling. The taximeter is a measuring instrument, so accuracy and sealing matter.
Meter and tariff
- The taximeter must be approved and verified by Justervesenet and its seal must be intact.
- Start the meter at the beginning of the fare and use the tariff that matches the posted price list.
- The fare normally consists of a start charge plus distance and time charges. Extras may be charged only if they are disclosed and permitted.
- Give the passenger a receipt showing the fare.
- Clarify payment methods before the trip where possible. Never alter the meter or use an unapproved app as the meter.
Worked example: A passenger asks for a fixed price to the airport. The driver may agree a fixed price before the trip starts and document it, but cannot simply switch the meter off after arrival and invent a price. If no fixed price was agreed, the meter fare applies. The reasoning is that the passenger must know the basis of the charge before accepting it.
Traps: forgetting to start the meter; using a sealed meter with a broken seal; adding an undisclosed surcharge; failing to give a receipt; treating a tip as part of the metered fare.