NV Claims Adjuster study materials
NV Claims Adjuster study resources

NV Claims Adjuster key terms

NV Claims Adjuster · Get comfortable with the vocabulary.

Nevada Division of Insurance (NV DOI)

The state agency that licenses insurers, producers, and adjusters in Nevada, examines insurer solvency, reviews policy forms and rates, and enforces the insurance code through fines, license suspension, or revocation.

Related: Certificate of Authority, Unfair Claims Settlement Practices
Certificate of Authority

The license the Nevada Division of Insurance issues to an insurer authorizing it to transact specified lines of insurance in the state; transacting insurance without one is unlawful.

Related: Nevada Division of Insurance (NV DOI), Surplus Lines
Surplus Lines

Coverage placed with a non-admitted insurer when admitted carriers decline the risk, permitted only through a licensed surplus lines broker after a diligent search of the admitted market, with limited state guaranty fund protection.

Related: Certificate of Authority, Nevada Insurance Guaranty Association
Nevada Insurance Guaranty Association (NIGA)

A statutory entity funded by member insurers that pays covered claims of policyholders of insolvent admitted insurers, subject to per-claim caps and exclusions such as certain life and health claims.

Related: Surplus Lines, Certificate of Authority
Producer

A person licensed by the state to solicit, negotiate, or sell insurance on behalf of an insurer, owing duties of honesty and care to applicants and insureds.

Related: Fiduciary Duty, Adjuster License
Adjuster License

The credential Nevada requires of persons who investigate or negotiate claims for compensation on behalf of an insurer, another adjuster, or an insured, with separate categories for staff, independent, and public adjusters.

Related: Public Adjuster, Unfair Claims Settlement Practices
Public Adjuster

An adjuster who contracts with and is paid by the insured, rather than the insurer, to prepare, present, and negotiate a first-party claim; Nevada limits solicitation and requires a written contract.

Related: Adjuster License, Fiduciary Duty
Fiduciary Duty

The obligation to hold money or property belonging to others in trust, account for it accurately, and use it only for its intended purpose; applies to premiums, claim funds, and claim payments handled by adjusters and producers.

Related: Producer, Public Adjuster
Unfair Claims Settlement Practices

Statutorily prohibited claim conduct such as misrepresenting policy provisions, failing to investigate promptly, refusing to pay without reasonable basis, or failing to respond to claimant communications within required timeframes.

Related: Bad Faith, Adjuster License
Bad Faith

An insurer's unreasonable or improper handling of a claim, such as denying coverage without a reasonable basis or failing to investigate, which can expose it to extra-contractual damages beyond policy limits.

Related: Unfair Claims Settlement Practices, Duty to Defend
Good Faith Claim Handling

The standard requiring an insurer to investigate thoroughly, evaluate fairly, communicate promptly, and pay what is owed under the policy, giving the insured's interests at least as much consideration as its own.

Related: Bad Faith, Unfair Claims Settlement Practices
Reservation of Rights Letter

A written notice telling the insured that the insurer is investigating or defending under a reservation, that coverage for some or all claims may not exist, and that the insurer will decide coverage later without waiving its rights.

Related: Duty to Defend, Coverage Opinion Letter
Coverage Opinion Letter

A written explanation of the insurer's coverage position, identifying the policy provisions relied on, the facts considered, and the reasons for accepting, denying, or reserving coverage.

Related: Reservation of Rights Letter, Declarations Page
Declarations Page

The part of a policy showing named insured, policy period, limits, deductibles, covered property or operations, and endorsements in force; it is the starting point for any coverage analysis.

Related: Insuring Agreement, Endorsement
Insuring Agreement

The policy section that states the core promise to pay or provide a defense, describing the perils or occurrences covered and the scope of the insurer's obligation.

Related: Declarations Page, Exclusion
Exclusion

A policy provision that removes specified losses, perils, persons, or property from the coverage the insuring agreement would otherwise grant; the insurer generally bears the burden of proving an exclusion applies.

Related: Insuring Agreement, Burden of Proof
Endorsement

A written amendment attached to a policy that adds, deletes, or alters coverage; endorsements control over conflicting printed policy language and must be read as part of the contract.

Related: Declarations Page, Exclusion
Conditions

Policy provisions that establish duties and procedures for both parties, such as notice of loss, proof of loss, cooperation, and suit limitations, and that can affect whether coverage responds.

Related: Proof of Loss, Duty to Cooperate
Duty to Cooperate

The insured's contractual obligation to assist the insurer in investigating, defending, and resolving a claim by providing statements, documents, and access; material breach can prejudice coverage.

Related: Conditions, Proof of Loss
Proof of Loss

A formal, usually sworn statement from the insured detailing the amount, date, and circumstances of a loss, submitted within the policy or statutory deadline as a condition of payment.

Related: Conditions, Duty to Cooperate
Burden of Proof

The obligation to establish a fact by the required standard; in claims, the insured generally must show a loss falls within coverage, while the insurer must prove an exclusion or condition bars it.

Related: Exclusion, Contra Proferentem
Contra Proferentem

The interpretive rule that ambiguous policy language is construed against the drafter, usually the insurer, and in favor of coverage for the insured.

Related: Burden of Proof, Reasonable Expectations Doctrine
Reasonable Expectations Doctrine

A principle that coverage may be found where an insured's objectively reasonable expectations of coverage are defeated by a hidden or technical policy provision, even if literal language suggests otherwise.

Related: Contra Proferentem, Exclusion
Indemnity

The principle of restoring an insured to approximately the financial position held before a loss, no better and no worse, and the policy benefit that makes the insured whole.

Related: Actual Cash Value, Replacement Cost
Insurable Interest

A financial stake in the person or property insured such that the insured would suffer a genuine economic loss from its damage or destruction; required at policy inception and, for property, at the time of loss.

Related: Indemnity, Moral Hazard
Moral Hazard

The increased likelihood of loss or inflated claim arising from the insured's attitude or incentives, such as carelessness or intent to profit, which underwriting and claim investigation try to control.

Related: Insurable Interest, Subrogation
Actual Cash Value (ACV)

The measure of indemnity equal to replacement cost less depreciation, or fair market value, reflecting the depreciated worth of the damaged property at the time of loss.

Related: Replacement Cost, Indemnity
Replacement Cost

The cost to repair or replace damaged property with new property of comparable kind and quality without deduction for depreciation, often subject to policy limits and conditions.

Related: Actual Cash Value (ACV), Coinsurance
Coinsurance Clause

A property provision requiring the insured to carry limits at least equal to a stated percentage of property value, with a penalty reducing recovery when the limit is inadequate.

Related: Replacement Cost, Deductible
Deductible

The amount of each loss the insured must absorb before the insurer pays, which reduces premium and discourages small claims.

Related: Coinsurance Clause, Self-Insured Retention
Self-Insured Retention (SIR)

A specified amount the insured pays on a liability loss before the policy responds, typically used with excess or umbrella coverage and often paired with a duty to handle underlying claims.

Related: Deductible, Umbrella Policy
Subrogation

The insurer's right, after paying a loss, to step into the insured's shoes and pursue recovery from the party legally responsible, avoiding double recovery by the insured.

Related: Indemnity, Moral Hazard
Occurrence

An accident or continuous or repeated exposure to substantially the same harmful conditions that causes bodily injury or property damage during the policy period, as defined in liability forms.

Related: Claims-Made Policy, Duty to Defend
Claims-Made Policy

A liability policy covering claims first made against the insured during the policy period, usually with a retroactive date and extended reporting period, rather than the date of the injurious act.

Related: Occurrence, Tail Coverage
Tail Coverage

An extended reporting period endorsement that lets a claims-made insured report claims after the policy expires for acts occurring before expiration, typically purchased at additional premium.

Related: Claims-Made Policy, Occurrence
Duty to Defend

The insurer's obligation to provide and pay for a lawyer to defend covered claims, which is broader than the duty to indemnify and is triggered when allegations potentially fall within coverage.

Related: Reservation of Rights Letter, Bad Faith
Comparative Negligence

A liability rule that reduces a claimant's recovery in proportion to the claimant's own share of fault, with Nevada generally barring recovery when the claimant's fault exceeds the defendant's.

Related: Negligence, Proximate Cause
Negligence

Failure to exercise the degree of care a reasonable person would use under similar circumstances, consisting of duty, breach, causation, and damages.

Related: Comparative Negligence, Proximate Cause
Proximate Cause

An act or omission that, in a natural and continuous sequence, produces injury without which the injury would not have occurred, and that is not too remote to impose liability.

Related: Negligence, Comparative Negligence
Personal Injury Protection (PIP)

No-fault auto coverage paying medical expenses, lost wages, and related benefits for the insured and passengers regardless of fault, subject to policy limits and any state requirements.

Related: Uninsured/Underinsured Motorist Coverage, Medical Payments Coverage
Uninsured/Underinsured Motorist Coverage (UM/UIM)

Auto coverage that pays the insured for damages caused by a driver with no liability insurance or with limits too low to cover the loss, subject to the policy's terms and limits.

Related: Personal Injury Protection (PIP), Collision Coverage
Collision Coverage

Physical damage coverage for the insured vehicle when it overturns or strikes another object or vehicle, regardless of fault, usually subject to a deductible.

Related: Comprehensive Coverage, Actual Cash Value (ACV)
Comprehensive Coverage

Physical damage coverage for the insured vehicle from causes other than collision, such as theft, fire, vandalism, hail, or animal strikes, usually subject to a deductible.

Related: Collision Coverage, Actual Cash Value (ACV)
Commercial General Liability (CGL)

A broad liability policy covering bodily injury, property damage, personal and advertising injury, and medical payments arising from the insured's premises, operations, and products, subject to exclusions and limits.

Related: Occurrence, Umbrella Policy
Businessowners Policy (BOP)

A packaged policy for small and mid-sized businesses combining property and general liability coverage with common extensions, written on simplified forms and subject to eligibility rules.

Related: Commercial General Liability (CGL), Business Income Coverage
Business Income Coverage

Property coverage that replaces lost net income and continuing normal operating expenses during the period of restoration after a covered loss damages the insured's premises.

Related: Businessowners Policy (BOP), Actual Cash Value (ACV)
Umbrella Policy

An excess liability policy that sits above underlying auto, general liability, or employers liability coverage and may also drop down to cover gaps in the underlying coverage.

Related: Self-Insured Retention (SIR), Commercial General Liability (CGL)
Workers' Compensation

Statutory coverage providing medical benefits, disability income, and death benefits to employees injured on the job, generally without regard to fault and in exchange for limits on employer liability.

Related: Commercial General Liability (CGL), Negligence
Comparative Bad Faith Investigation

The claim-handling process of gathering facts, statements, records, and expert opinions promptly and objectively to determine coverage and value, documenting each step in the claim file.

Related: Proof of Loss, Good Faith Claim Handling
Salvage

Damaged property the insurer takes ownership of after paying a total or partial loss, then sells to offset claim costs; salvage rights and disposition must be documented.

Related: Subrogation, Actual Cash Value (ACV)
Statute of Limitations

The statutory deadline for filing a lawsuit; in insurance it also interacts with policy suit-limitation clauses and can bar claims if not tracked carefully during negotiation.

Related: Conditions, Proof of Loss