NY Public Adjuster key terms
NY Public Adjuster · Get comfortable with the vocabulary.
- Insurable interest
- Related: Indemnity principle, Utmost good faith
A financial stake in property that would be harmed by its loss, giving the policyholder a legitimate reason to insure it. New York requires it when coverage takes effect and for recovery on a claim.
- Indemnity principle
- Related: Actual cash value, Insurable interest
The rule that insurance should restore an insured to roughly the same financial position held before a loss, not produce a profit. Actual cash value and replacement cost are methods used to apply it.
- Utmost good faith
- Related: Material misrepresentation, Insurable interest
The mutual duty of insured and insurer to deal honestly and disclose material facts. Breach can void coverage or support rescission of a policy obtained through misrepresentation.
- Material misrepresentation
- Related: Utmost good faith, Concealment
A false statement of fact that would have influenced an insurer's decision to issue coverage or set its price. In New York it can justify rescission or denial if the insurer relied on it.
- Concealment
- Related: Material misrepresentation, Utmost good faith
The intentional withholding of a fact that the insured has a duty to disclose to the insurer. Material concealment can give the insurer grounds to rescind the policy.
- Peril
- Related: Risk, Hazard
A specific cause of loss, such as fire, windstorm, or theft. Policies list covered perils, and the adjuster must match the reported damage to an actual triggering cause.
- Hazard
- Related: Peril, Risk
A condition that increases the chance or severity of a loss, such as faulty wiring or an unattended space heater. Hazards may be physical, moral, or morale-based.
- Risk
- Related: Peril, Hazard
The uncertainty about whether a loss will occur and how large it may be. Insurance transfers this uncertainty from the policyholder to the insurer in exchange for premium.
- Deductible
- Related: Coinsurance clause, Replacement cost
The amount of a covered loss the insured must absorb before insurer payment begins. It may be a flat dollar figure or a percentage, as with windstorm deductibles.
- Coinsurance clause
- Related: Deductible, Actual cash value
A property policy provision requiring the insured to carry coverage at least equal to a stated percentage of the property's value. Falling short reduces the claim payment proportionally.
- Actual cash value
- Related: Replacement cost, Depreciation
The value of damaged property at the time of loss, commonly computed as replacement cost minus depreciation. New York policies may define it differently, so the policy language controls.
- Replacement cost
- Related: Actual cash value, Depreciation
The amount needed to repair or rebuild with materials of like kind and quality without deducting depreciation. Many policies pay it only after repairs are actually completed.
- Depreciation
- Related: Actual cash value, Replacement cost
The reduction in value from age, wear, use, or obsolescence. Adjusters apply it when calculating actual cash value, and it is excluded from replacement cost settlements.
- Loss of use coverage
- Related: Business interruption, Additional living expense
Coverage for extra living expenses or lost rental income when a covered loss makes the property uninhabitable. It is usually subject to a time limit or dollar cap.
- Additional living expense
- Related: Loss of use coverage, Business interruption
The reasonable increase in living costs, such as temporary rent or meals, incurred while a dwelling is being repaired after a covered loss. It is typically capped by policy limits and duration.
- Business interruption
- Related: Loss of use coverage, Proof of loss
Coverage replacing lost net income and continuing expenses when a covered peril suspends business operations. It often requires a waiting period and proof of lost earnings.
- Duties after loss
- Related: Proof of loss, Examination under oath
Conditions an insured must satisfy after a loss, such as prompt notice, protection of property, and cooperation with the investigation. Failure can prejudice the claim under New York law.
- Proof of loss
- Related: Duties after loss, Examination under oath
A sworn statement, usually on the insurer's form, detailing the amount and cause of the claim. New York policies set deadlines, and late filing can bar recovery absent a valid excuse.
- Examination under oath
- Related: Proof of loss, Duties after loss
A recorded, sworn question-and-answer session in which the insurer questions the insured about the loss. It is a policy condition, and refusal to appear can defeat the claim.
- Public adjuster
- Related: Adjuster license, Contingent compensation
A licensed person who, for compensation, represents an insured in negotiating a first-party property claim. New York requires a license and a written contract with the insured.
- Contingent compensation
- Related: Public adjuster, Adjuster license
Payment to a public adjuster based on a percentage of the claim amount recovered. New York caps the percentage for certain claims and requires the fee arrangement to be in writing.
- Adjuster license
- Related: Public adjuster, Continuing education
The credential the New York Department of Financial Services issues to persons who investigate and settle claims. Public adjusters must be licensed and appointed to represent insureds.
- Continuing education
- Related: Adjuster license, License revocation
Required periodic coursework licensees complete to maintain their credentials. New York sets credit hours and subject requirements for public adjusters, including ethics topics.
- License revocation
- Related: Adjuster license, Continuing education
The Department of Financial Services action that cancels a license for misconduct such as fraud, misappropriation, or dishonest dealings. It may follow a hearing and can be permanent.
- Unfair claim settlement practices
- Related: Bad faith, Prompt payment of claims
Prohibited insurer conduct such as unreasonable delay, failure to investigate, or lowball offers without basis. New York's Insurance Law and regulations define and penalize these practices.
- Bad faith
- Related: Unfair claim settlement practices, Prompt payment of claims
An insurer's unreasonable or dishonest handling of a claim, such as denying coverage without a reasonable basis. New York limits extra-contractual remedies but regulates the conduct directly.
- Prompt payment of claims
- Related: Unfair claim settlement practices, Bad faith
The regulatory expectation that insurers acknowledge, investigate, and pay or deny claims within set timeframes. New York rules require written explanations for delays and denials.
- Standard fire policy
- Related: Duties after loss, Proof of loss
The statutory fire insurance form historically mandated in New York, establishing core coverage and conditions. Modern property forms build on its provisions and must remain at least as favorable.
- New York Property Insurance Underwriting Association
- Related: Standard fire policy, Adjuster license
A residual market pool providing basic property coverage to owners unable to obtain it in the voluntary market. Public adjusters may encounter it on hard-to-place risks.
- Certificate of insurance
- Related: Mortgagee clause, Declarations page
A document evidencing that coverage exists, often requested by lenders or landlords. It is not the policy itself and does not create coverage or alter its terms.
- Declarations page
- Related: Certificate of insurance, Mortgagee clause
The policy section identifying the insured, property, coverage limits, deductibles, and policy period. Adjusters check it first to confirm what is insured and for how much.
- Mortgagee clause
- Related: Declarations page, Certificate of insurance
A provision giving a lender rights to notice, claim payment, and the ability to protect its interest in the property. Claim checks may be payable to both insured and lender.
- Subrogation
- Related: Indemnity principle, Salvage
The insurer's right, after paying a claim, to pursue the party who caused the loss. It prevents double recovery and shifts the cost to the responsible party.
- Salvage
- Related: Subrogation, Actual cash value
Damaged property that retains value after a loss. Insurers may take salvage or credit its value against the claim payment, reducing the net settlement.
- Appraisal provision
- Related: Proof of loss, Examination under oath
A policy mechanism for resolving disputes over the amount of loss through independent appraisers chosen by each side. It addresses value only, not coverage questions.
- Ordinance or law coverage
- Related: Replacement cost, Coinsurance clause
Coverage for the extra cost of rebuilding to current building codes, which base policies often exclude. It is important for older structures facing code upgrades after a loss.
- Fiduciary duty
- Related: Public adjuster, Contingent compensation
The obligation to act in the insured's best interest and handle claim funds honestly. Public adjusters owe this duty and must account for money received on the insured's behalf.
- Claim file documentation
- Related: Proof of loss, Appraisal provision
The organized record of photos, estimates, correspondence, and reports supporting a claim. Thorough documentation strengthens negotiations and supports the insured's position in disputes.
- Betterment
- Related: Depreciation, Ordinance or law coverage
An improvement that increases property value beyond its pre-loss condition, which insurers may exclude from payment. Adjusters must separate true repair costs from optional upgrades.