NY Public Adjuster study materials
NY Public Adjuster study resources

NY Public Adjuster key terms

NY Public Adjuster · Get comfortable with the vocabulary.

Insurable interest

A financial stake in property that would be harmed by its loss, giving the policyholder a legitimate reason to insure it. New York requires it when coverage takes effect and for recovery on a claim.

Related: Indemnity principle, Utmost good faith
Indemnity principle

The rule that insurance should restore an insured to roughly the same financial position held before a loss, not produce a profit. Actual cash value and replacement cost are methods used to apply it.

Related: Actual cash value, Insurable interest
Utmost good faith

The mutual duty of insured and insurer to deal honestly and disclose material facts. Breach can void coverage or support rescission of a policy obtained through misrepresentation.

Related: Material misrepresentation, Insurable interest
Material misrepresentation

A false statement of fact that would have influenced an insurer's decision to issue coverage or set its price. In New York it can justify rescission or denial if the insurer relied on it.

Related: Utmost good faith, Concealment
Concealment

The intentional withholding of a fact that the insured has a duty to disclose to the insurer. Material concealment can give the insurer grounds to rescind the policy.

Related: Material misrepresentation, Utmost good faith
Peril

A specific cause of loss, such as fire, windstorm, or theft. Policies list covered perils, and the adjuster must match the reported damage to an actual triggering cause.

Related: Risk, Hazard
Hazard

A condition that increases the chance or severity of a loss, such as faulty wiring or an unattended space heater. Hazards may be physical, moral, or morale-based.

Related: Peril, Risk
Risk

The uncertainty about whether a loss will occur and how large it may be. Insurance transfers this uncertainty from the policyholder to the insurer in exchange for premium.

Related: Peril, Hazard
Deductible

The amount of a covered loss the insured must absorb before insurer payment begins. It may be a flat dollar figure or a percentage, as with windstorm deductibles.

Related: Coinsurance clause, Replacement cost
Coinsurance clause

A property policy provision requiring the insured to carry coverage at least equal to a stated percentage of the property's value. Falling short reduces the claim payment proportionally.

Related: Deductible, Actual cash value
Actual cash value

The value of damaged property at the time of loss, commonly computed as replacement cost minus depreciation. New York policies may define it differently, so the policy language controls.

Related: Replacement cost, Depreciation
Replacement cost

The amount needed to repair or rebuild with materials of like kind and quality without deducting depreciation. Many policies pay it only after repairs are actually completed.

Related: Actual cash value, Depreciation
Depreciation

The reduction in value from age, wear, use, or obsolescence. Adjusters apply it when calculating actual cash value, and it is excluded from replacement cost settlements.

Related: Actual cash value, Replacement cost
Loss of use coverage

Coverage for extra living expenses or lost rental income when a covered loss makes the property uninhabitable. It is usually subject to a time limit or dollar cap.

Related: Business interruption, Additional living expense
Additional living expense

The reasonable increase in living costs, such as temporary rent or meals, incurred while a dwelling is being repaired after a covered loss. It is typically capped by policy limits and duration.

Related: Loss of use coverage, Business interruption
Business interruption

Coverage replacing lost net income and continuing expenses when a covered peril suspends business operations. It often requires a waiting period and proof of lost earnings.

Related: Loss of use coverage, Proof of loss
Duties after loss

Conditions an insured must satisfy after a loss, such as prompt notice, protection of property, and cooperation with the investigation. Failure can prejudice the claim under New York law.

Related: Proof of loss, Examination under oath
Proof of loss

A sworn statement, usually on the insurer's form, detailing the amount and cause of the claim. New York policies set deadlines, and late filing can bar recovery absent a valid excuse.

Related: Duties after loss, Examination under oath
Examination under oath

A recorded, sworn question-and-answer session in which the insurer questions the insured about the loss. It is a policy condition, and refusal to appear can defeat the claim.

Related: Proof of loss, Duties after loss
Public adjuster

A licensed person who, for compensation, represents an insured in negotiating a first-party property claim. New York requires a license and a written contract with the insured.

Related: Adjuster license, Contingent compensation
Contingent compensation

Payment to a public adjuster based on a percentage of the claim amount recovered. New York caps the percentage for certain claims and requires the fee arrangement to be in writing.

Related: Public adjuster, Adjuster license
Adjuster license

The credential the New York Department of Financial Services issues to persons who investigate and settle claims. Public adjusters must be licensed and appointed to represent insureds.

Related: Public adjuster, Continuing education
Continuing education

Required periodic coursework licensees complete to maintain their credentials. New York sets credit hours and subject requirements for public adjusters, including ethics topics.

Related: Adjuster license, License revocation
License revocation

The Department of Financial Services action that cancels a license for misconduct such as fraud, misappropriation, or dishonest dealings. It may follow a hearing and can be permanent.

Related: Adjuster license, Continuing education
Unfair claim settlement practices

Prohibited insurer conduct such as unreasonable delay, failure to investigate, or lowball offers without basis. New York's Insurance Law and regulations define and penalize these practices.

Related: Bad faith, Prompt payment of claims
Bad faith

An insurer's unreasonable or dishonest handling of a claim, such as denying coverage without a reasonable basis. New York limits extra-contractual remedies but regulates the conduct directly.

Related: Unfair claim settlement practices, Prompt payment of claims
Prompt payment of claims

The regulatory expectation that insurers acknowledge, investigate, and pay or deny claims within set timeframes. New York rules require written explanations for delays and denials.

Related: Unfair claim settlement practices, Bad faith
Standard fire policy

The statutory fire insurance form historically mandated in New York, establishing core coverage and conditions. Modern property forms build on its provisions and must remain at least as favorable.

Related: Duties after loss, Proof of loss
New York Property Insurance Underwriting Association

A residual market pool providing basic property coverage to owners unable to obtain it in the voluntary market. Public adjusters may encounter it on hard-to-place risks.

Related: Standard fire policy, Adjuster license
Certificate of insurance

A document evidencing that coverage exists, often requested by lenders or landlords. It is not the policy itself and does not create coverage or alter its terms.

Related: Mortgagee clause, Declarations page
Declarations page

The policy section identifying the insured, property, coverage limits, deductibles, and policy period. Adjusters check it first to confirm what is insured and for how much.

Related: Certificate of insurance, Mortgagee clause
Mortgagee clause

A provision giving a lender rights to notice, claim payment, and the ability to protect its interest in the property. Claim checks may be payable to both insured and lender.

Related: Declarations page, Certificate of insurance
Subrogation

The insurer's right, after paying a claim, to pursue the party who caused the loss. It prevents double recovery and shifts the cost to the responsible party.

Related: Indemnity principle, Salvage
Salvage

Damaged property that retains value after a loss. Insurers may take salvage or credit its value against the claim payment, reducing the net settlement.

Related: Subrogation, Actual cash value
Appraisal provision

A policy mechanism for resolving disputes over the amount of loss through independent appraisers chosen by each side. It addresses value only, not coverage questions.

Related: Proof of loss, Examination under oath
Ordinance or law coverage

Coverage for the extra cost of rebuilding to current building codes, which base policies often exclude. It is important for older structures facing code upgrades after a loss.

Related: Replacement cost, Coinsurance clause
Fiduciary duty

The obligation to act in the insured's best interest and handle claim funds honestly. Public adjusters owe this duty and must account for money received on the insured's behalf.

Related: Public adjuster, Contingent compensation
Claim file documentation

The organized record of photos, estimates, correspondence, and reports supporting a claim. Thorough documentation strengthens negotiations and supports the insured's position in disputes.

Related: Proof of loss, Appraisal provision
Betterment

An improvement that increases property value beyond its pre-loss condition, which insurers may exclude from payment. Adjusters must separate true repair costs from optional upgrades.

Related: Depreciation, Ordinance or law coverage