NZ Real Estate Branch Manager case studies
NZ Real Estate Branch Manager · Put your knowledge to work in context.
This page supports candidates preparing for the New Zealand branch manager licence class under the Real Estate Agents Act 2008, as administered by the Real Estate Authority (REA). A branch manager licence sits above salesperson and agent licences: it is the class held by the person responsible for supervising the branch's real estate agency work, so the material is written for experienced licensees moving into that accountable role, and for agents weighing whether to take it on. The NZ Real Estate Branch Manager case studies are 5 cases and about 2,404 words.
1The Acting Branch Manager Without the Right Licence
Tama is the top salesperson at a two-office agency in Hamilton. The company’s agent licence holder, Marama, has moved to Australia for six months and wants Tama to “run the Hillcrest branch” while she is away.
520 words, about 3 min2Remote Supervision and the Undisclosed Leaky Home
At a 15-salesperson branch in Auckland, the branch manager, Priya, also manages two other offices. She visits the main branch one morning a week and relies on the office administrator to “keep an eye on things”.
454 words, about 2 min3Family, Cousins and an Undisclosed Cross-Lease Defect
Hine is branch manager at a suburban agency and also lists a property at 14 Rata Street. The vendor is her sister-in-law.
491 words, about 2 min4Trust Money in the General Account and Cash in the Safe
At a branch in Wellington, the branch manager, Sione, returns from leave to find that the office’s trust account has not been reconciled for two months. The administrator shows him a spreadsheet with a 48,000 deposit from a sale settlement that was banked into the agency’s general operating account “because the trust account transfer limit was reached”.
461 words, about 2 min5Underquoting, a Guessed Rental Appraisal and a Stale Pool Photo
Elena is branch manager at a Christchurch agency. She receives a complaint from a buyer, Mr Patel, about a Trade Me listing for a unit.
478 words, about 2 min