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Question 1Interpersonal communication (receptive and productive NZSL in interaction)
During a conversation in NZSL, a signer wants to show they are following the other person without taking a turn. Which behaviour is the clearest backchannel?
- Nodding the head slightly and keeping eye contact with a relaxed face. Correct answer.
- Turning the body away and lowering the hands toward the floor.
- Looking away briefly to check a phone.
- Holding both hands still at chest height until the speaker finishes.
Explanation
Backchannels are brief signals such as a small head nod, eyebrow flash, or tiny YES sign that show attention without claiming a turn. They help maintain the interaction and support turn-taking. Looking away, freezing both hands, or turning away reduces visual engagement rather than signalling comprehension.
Question 2Interpersonal communication (receptive and productive NZSL in interaction)
A Deaf NZSL user needs to get the attention of another Deaf signer across a quiet room. Which approach is culturally and communicatively appropriate in NZSL interaction?
- Throw a small soft object gently toward the person.
- Flash the room lights repeatedly for a routine greeting.
- Shout the person's name loudly until they turn around.
- Wave a hand in the person's line of sight or tap their shoulder if nearby. Correct answer.
Explanation
Waving within the visual field or a gentle shoulder tap are standard ways to get a Deaf signer's attention. Flashing lights is reserved for whole-room alerts or emergencies, and shouting does not solve a visual attention problem. Throwing objects is inappropriate in routine interaction.
Question 3Interpersonal communication (receptive and productive NZSL in interaction)
You are signing with a classmate and miss one fingerspelled name. Which NZSL request is the most direct way to ask for that name again?
- Sign THANK YOU and change the topic.
- Sign PLEASE AGAIN FINGERSPELL SLOW, keeping eye contact. Correct answer.
- Sign YES and nod repeatedly.
- Sign FINISH and look away.
Explanation
A clarification request should name the trouble source and ask for repetition or slower fingerspelling, while eye contact supports reception. Closing the sequence with THANK YOU, FINISH, or a simple YES does not ask for the missed name. The receiver needs a specific repair move.
Question 4Interpersonal communication (receptive and productive NZSL in interaction)
In NZSL, which set of non-manual features most clearly marks a yes/no question during interaction?
- Raised eyebrows, head tilted slightly forward, and a hold on the final sign. Correct answer.
- Neutral eyebrows, head held still, and hands lowered after each sign.
- Furrowed eyebrows, head tilted back, and a sharp nod on each sign.
- One eyebrow raised, head shaken throughout, and a smile held at the end.
Explanation
Yes/no questions in NZSL are marked by raised eyebrows, a forward head tilt, and a hold at the end of the question. Furrowed brows typically mark wh-questions, and a repeated head shake marks negation rather than questioning. These non-manual features work together across the signed phrase.
Question 5Interpersonal communication (receptive and productive NZSL in interaction)
A signer asks a wh-question in NZSL. Which non-manual feature pattern should the receiver expect?
- Eyes closed briefly, head shaken, and hands crossed.
- Raised eyebrows high, head forward, and a polite smile.
- Furrowed eyebrows, a slight head tilt, and the wh-sign held at the end. Correct answer.
- Neutral face, continuous head nodding, and hands moving.
Explanation
Wh-questions use lowered or furrowed brows, a head tilt, and often a hold on the question sign. Raised brows and a forward head tilt belong to yes/no questions, while head shake marks negation. The receiver should read these non-manual cues together with the question sign.
Question 6Interpersonal communication (receptive and productive NZSL in interaction)
During a two-person NZSL conversation, one signer holds their final sign and keeps eye contact with the addressee. What does this most likely signal?
- The signer is asking for a fingerspelled repetition.
- The signer is handing over the turn immediately.
- The signer is not finished and may add more to the turn. Correct answer.
- The signer wants the addressee to leave the conversation.
Explanation
Holding the final sign while keeping eye contact often signals turn maintenance: the signer is still engaged and may continue. A clear turn handover is more likely to involve dropping the hands, releasing gaze, or an explicit question. This cue helps the addressee judge when to respond.
Question 7Interpersonal communication (receptive and productive NZSL in interaction)
You are describing two friends, Ana and Ben, in a conversation. You introduce Ana on your left and Ben on your right. Later, to refer back to Ana, what is the most appropriate NZSL strategy?
- Point to the addressee and spell A-N-A each time.
- Move both hands to the right and sign BOTH.
- Shake your head and sign NOT THERE.
- Point to the established left location and keep the same spatial set-up. Correct answer.
Explanation
After referents are placed in space, pointing back to those locations is the cohesive way to refer to them again. Repeating fingerspelling every time is unnecessary, and shifting both hands to the right would confuse the established left/right mapping. Consistent spatial referencing helps the addressee track who is meant.
Question 8Interpersonal communication (receptive and productive NZSL in interaction)
A signer wants to negate a statement in NZSL while interacting. Which combination is most consistent with NZSL negation?
- A single head nod after the statement.
- A head shake aligned with the negated part, often with a negative sign. Correct answer.
- Raised eyebrows and a forward head tilt.
- A shoulder tap followed by a smile.
Explanation
Negation in NZSL is commonly marked by a head shake that aligns with the negated phrase, often accompanied by signs such as NOT or CAN'T. A head nod affirms rather than negates, and raised eyebrows with forward tilt mark a yes/no question. The timing of the non-manual feature matters as much as the sign itself.
Question 9Interpersonal communication (receptive and productive NZSL in interaction)
In an NZSL conversation, a signer shifts their body and gaze to one side to portray a friend's angry response, then shifts back to report their own reply. What is this interactional strategy called, and what does it achieve?
- Spatial indexing; it locates the friend permanently in the room.
- Fingerspelling; it spells out the friend's exact English words.
- Role shift; it shows who is speaking or acting and conveys stance. Correct answer.
- Backchannelling; it confirms the listener is following the story.
Explanation
Role shift, also described as constructed action or dialogue, uses body orientation, gaze, and facial expression to represent another participant's speech or stance. It allows a signer to enact a scene rather than merely report it. It is not a backchannel, a spelling technique, or simple spatial indexing.
Question 10Interpersonal communication (receptive and productive NZSL in interaction)
A conversation in NZSL breaks down after a sign is misunderstood. Which sequence best reflects an effective conversational repair in interpersonal NZSL?
- The receiver nods politely, the signer continues faster, and both avoid eye contact.
- The signer changes topic without checking, and the receiver waits silently.
- The receiver signals NON-UNDERSTAND, the signer repeats or rephrases, and the receiver confirms with a nod or YES. Correct answer.
- The receiver looks away, the signer fingerspells every word, and the topic is abandoned.
Explanation
An effective repair sequence identifies the misunderstanding, requests repetition or rephrasing, and confirms uptake before continuing. Nodding without understanding, speeding up, avoiding eye contact, or abandoning the topic hides the breakdown rather than repairing it. Repair keeps the interaction moving and preserves mutual understanding.
Question 11Interpersonal communication (receptive and productive NZSL in interaction)
In a two-person NZSL conversation, which behaviour most clearly signals that a signer has finished their turn and is handing it back to the addressee?
- Repeatedly tapping the addressee's shoulder while leaning in
- Holding the final sign in place with steady eye contact and a lean forward
- Turning the head away and closing the eyes briefly
- Lowering the hands and relaxing posture with eye contact Correct answer.
Explanation
Turn-yielding cues include lowering the hands, relaxing the posture, and returning gaze to the addressee so a response is invited. Holding the final sign is a hold that keeps the turn rather than handing it over. Tapping is attention-getting, and turning away breaks the visual exchange.
Question 12Interpersonal communication (receptive and productive NZSL in interaction)
A classmate is mid-turn in NZSL. You want to take a turn without being rude. What is the most appropriate action?
- Look away and begin signing to a different person nearby
- Grab both of their hands firmly to make them stop signing
- Raise your hand in their sightline and wait for eye contact Correct answer.
- Tap the table again and again until they finally stop
Explanation
Turn-taking in a visual language depends on getting attention within the signer's sightline and waiting for acknowledgement before signing. Physical grabbing and repeated table tapping are intrusive and can derail the exchange. Looking away disengages from the conversation instead of requesting a turn.
Question 13Interpersonal communication (receptive and productive NZSL in interaction)
In an NZSL conversation, when is it most appropriate to use a person's name sign instead of fingerspelling their name each time?
- Never, because name signs are not used in ordinary conversation at all
- Only when the person is a celebrity
- Whenever you want to avoid eye contact
- After the name sign has been established with the people present Correct answer.
Explanation
A name sign functions as an established referent once it has been introduced or is already known to the people in the conversation. After that point, using the name sign is more efficient and natural than fingerspelling the name repeatedly. Fame is not the criterion, and avoiding eye contact is not a reason to choose a name sign.
Question 14Interpersonal communication (receptive and productive NZSL in interaction)
You think a signer has given the number 15 but you are not certain. Which response best confirms the number within the conversation?
- Nod quickly and change the topic to something else
- Fingerspell the English word NUMBER and then wait silently
- Shake your head and look away from the signer
- Repeat the number back with a questioning look Correct answer.
Explanation
Repeating the number back with a questioning facial expression checks comprehension without pretending to understand. A nod would falsely signal that the number was received correctly. Fingerspelling NUMBER does not verify the value, and a head shake rejects the message rather than clarifying it.
Question 15Interpersonal communication (receptive and productive NZSL in interaction)
Which combination most clearly expresses agreement during an NZSL interaction?
- Nodding, signing YES, and repeating a key sign Correct answer.
- Shaking the head firmly and pushing both hands away
- Holding the last sign without moving or blinking
- Shifting the body to portray another person's words
Explanation
Agreement in NZSL interaction is commonly shown through head nodding, the YES sign, and repetition of a key sign from the other person. These behaviours align with the signed message and confirm shared understanding. Head shaking and pushing the hands away express disagreement, while role shift and holding a sign serve other conversational functions.
Question 16Interpersonal communication (receptive and productive NZSL in interaction)
In an NZSL conversation, how do you typically introduce a new topic before commenting on it?
- Use role shift before naming the topic
- Give the comment first and then add the topic as an afterthought at the end
- Establish the topic with raised eyebrows, then sign the comment Correct answer.
- Fingerspell every English word of the topic
Explanation
NZSL often uses a topic-comment structure in which the topic is established first, typically with raised eyebrows and eye contact, before the comment is signed. This helps the addressee know what is being talked about. Giving the comment first reverses the usual information structure, and role shift does not mark a new topic.
Question 17Interpersonal communication (receptive and productive NZSL in interaction)
Which sequence best reflects a culturally appropriate way to end a short NZSL conversation?
- Signal the ending, sign SEE-YOU-LATER, and hold eye contact Correct answer.
- Close your eyes and lower your hands without any farewell or wave
- Turn away abruptly and walk off without making eye contact
- Keep signing while you back out of the room and look away
Explanation
Ending a conversation in NZSL is visually managed: the signer signals that the exchange is finishing, gives a farewell such as SEE-YOU-LATER, and maintains eye contact until turning away. This preserves connection and respect. Abruptly turning away or closing the eyes removes the visual channel before the farewell is complete.
Question 18Interpersonal communication (receptive and productive NZSL in interaction)
You are signing in a group of three. Which behaviour best supports interpersonal communication in NZSL?
- Close your eyes while signing to show concentration
- Share eye gaze among the group and pause for responses Correct answer.
- Fix your gaze only on one person for the whole of your turn
- Look at the floor to avoid distracting the group
Explanation
In a group conversation, the signer needs to share eye gaze among the addressees so everyone is included and can respond. Brief pauses allow others to take a turn or give feedback. Fixing on one person excludes the others, and looking at the floor or closing the eyes cuts the visual channel.
Question 19Interpersonal communication (receptive and productive NZSL in interaction)
You are talking about your teacher, who is not present. How should you refer to the teacher later in the same conversation?
- Set a location in space for the teacher and point back to it Correct answer.
- Point to an empty chair and hope the addressee works out who you mean
- Fingerspell TEACHER in full every time
- Point to yourself because you are the one talking
Explanation
For an absent referent, the signer establishes a location in space and then points back to that location on later mentions. This creates a consistent spatial reference that the addressee can follow. Pointing to a random empty chair is unclear, repeated fingerspelling is inefficient, and pointing to yourself identifies the wrong referent.
Question 20Interpersonal communication (receptive and productive NZSL in interaction)
A signer asks you a question and you are not sure of the answer. Which combination best conveys polite uncertainty in NZSL?
- A role shift into the asker's perspective
- A firm head nod with a direct point at the asker
- A head shake together with a hand wave that dismisses the question
- A tilted head, a shrug, and the MAYBE sign with a questioning hold Correct answer.
Explanation
Uncertainty is conveyed through a combination of a tilted head, a shrug, the MAYBE sign, and a held questioning expression. These non-manual and lexical features show that the signer is unsure without rejecting the question. A firm nod claims certainty, while a dismissive wave or role shift does not express the signer's own uncertainty.
Question 21Interpersonal communication (receptive and productive NZSL in interaction)
Mid-conversation in NZSL, you realise you do not know the sign for 'whisk'. What is the most appropriate way to keep the interaction going?
- Describe the object with known signs, such as its shape and use. Correct answer.
- Stop signing and wait for the other person to guess the word.
- Fingerspell the English word 'whisk' and then change the topic.
- Point to the kitchen area and expect the other person to understand.
Explanation
Circumlocution is a standard conversational strategy in NZSL: when a lexical sign is unknown, the signer describes the referent using known vocabulary, classifiers, shape, purpose or action. This keeps the message moving and gives the addressee enough information to supply or confirm the sign. Changing topic or relying on pointing alone risks a communication breakdown.
Question 22Interpersonal communication (receptive and productive NZSL in interaction)
A new classmate fingerspells their name to you during an NZSL conversation. Which response best confirms you have recorded it correctly?
- Nod once and immediately ask a different question.
- Repeat the fingerspelled name back with a yes/no question face. Correct answer.
- Spell your own name back without checking theirs.
- Wait until someone else says their name aloud.
Explanation
Repeating a fingerspelled name back is a comprehension check in NZSL interaction. The raised eyebrows, forward head tilt and hold mark it as a yes/no question, inviting confirmation or correction. This repairs potential misunderstanding immediately rather than letting an error continue.
Question 23Interpersonal communication (receptive and productive NZSL in interaction)
During an NZSL conversation about a school subject, you need to refer to 'NCEA'. Which approach fits NZSL interaction conventions?
- Spell it silently with your lips only and hope the other person understands.
- Invent a new sign for NCEA and use it without explanation.
- Avoid the topic completely because acronyms cannot be expressed in NZSL.
- Fingerspell the letters N-C-E-A, then continue with the signed message. Correct answer.
Explanation
Fingerspelling is regularly used in NZSL for proper nouns, acronyms and English terms that do not have an established lexical sign. The signer spells the letters clearly and then continues in NZSL. Inventing an unestablished sign or mouthing letters alone would make the reference unclear.
Question 24Interpersonal communication (receptive and productive NZSL in interaction)
You are signing about a school trip and want to move the conversation to a new topic, your weekend. Which behaviour most clearly signals a topic shift in NZSL interaction?
- Pause, re-establish eye contact, and use a clear boundary marker such as a raised-brow hold before the new topic. Correct answer.
- Lower your hands, break eye contact, and look away for several seconds.
- Increase your signing speed and repeat the last sign of the trip topic.
- Continue signing without a pause so the other person does not lose attention.
Explanation
Topic shifts in NZSL are typically marked by a pause, a change in non-manual features and often a shift in body orientation or gaze before the new topic is introduced. This boundary helps the addressee recognise that the previous topic has closed. Simply speeding up or repeating the old sign does not signal a new topic.
Question 25Interpersonal communication (receptive and productive NZSL in interaction)
You think your conversation partner has said they will meet you 'after school'. Which NZSL move best checks that you have understood the whole message?
- Sign 'again' repeatedly with a head shake.
- Nod and change the topic to confirm you heard.
- Sign 'after school?' back with raised eyebrows and a forward head tilt. Correct answer.
- Fingerspell 'after school' without any facial expression.
Explanation
A comprehension check repeats the understood proposition as a yes/no question. In NZSL this uses raised eyebrows, a forward head tilt and a hold on the final sign, inviting the partner to confirm or correct the whole message. Repeating 'again' or fingerspelling without question non-manuals does not check the meaning.
Question 26Interpersonal communication (receptive and productive NZSL in interaction)
A Deaf friend compliments your signing during a conversation. Which response is most consistent with NZSL interaction norms?
- Ignore the compliment and immediately start a new topic without acknowledging it.
- Maintain eye contact, smile or nod, and sign THANK YOU or a modest acknowledgement. Correct answer.
- Look away and deny the compliment strongly to show humility.
- Sign 'no, no' repeatedly while covering your face.
Explanation
In face-to-face NZSL interaction, acknowledging a compliment with eye contact, a smile or nod, and a signed THANK YOU or modest response keeps the exchange comfortable. Because eye contact is central to signed conversation, looking away or covering the face disrupts the interaction. Strong repeated denial can make the compliment giver uncomfortable.
Question 27Interpersonal communication (receptive and productive NZSL in interaction)
You need to borrow a pen from a Deaf classmate during an NZSL conversation. Which request is most appropriate?
- Grab the pen from their hand without signing.
- Sign 'give' with a stern face and no eye contact.
- Point at the pen, then at yourself, with raised eyebrows and a questioning head tilt. Correct answer.
- Turn away and fingerspell 'pen' into the air.
Explanation
Pointing is grammatical in NZSL when it clearly identifies a referent, and adding question non-manuals makes the request polite and interactional. The signer first ensures eye contact, then indicates the object and the intended recipient. Taking the pen or signing with a stern face and no eye contact would be abrupt and unclear.
Question 28Interpersonal communication (receptive and productive NZSL in interaction)
You are telling a friend about a trip that happened last week. How should the past time frame be established in your NZSL narrative?
- Establish LAST WEEK near the start, then continue the narration. Correct answer.
- Use only a past-tense inflection on every verb.
- Raise your eyebrows throughout to show it is past.
- Sign the whole story first, then add LAST WEEK at the end.
Explanation
NZSL commonly establishes time early in the narrative using a time sign such as LAST WEEK, after which the sequence can proceed without repeating the marker. NZSL does not rely on a past-tense inflection on every verb. Raised eyebrows alone do not mark past time; they serve other grammatical functions such as yes/no questions or conditionals.
Question 29Interpersonal communication (receptive and productive NZSL in interaction)
In an NZSL conversation, a signer asks a question with raised eyebrows, pauses, and then immediately answers it themselves. What is the function of this rhetorical question?
- To introduce and emphasise a point that the signer will then explain. Correct answer.
- To request new information from the addressee.
- To signal that the signer wants to end the conversation.
- To check whether the addressee is paying attention.
Explanation
A rhetorical question in NZSL is a discourse device: the signer poses a question, often with question non-manuals and a pause, then supplies the answer. It structures the talk and foregrounds the point that follows rather than seeking information from the addressee. A genuine information question would normally leave space for the other person to answer.
Question 30Interpersonal communication (receptive and productive NZSL in interaction)
You are negotiating plans in NZSL: 'If it rains tomorrow, we will meet inside.' Which non-manual pattern most clearly marks the conditional clause in this interaction?
- Lowered eyebrows, head tilted down, and a hold at the end of the clause.
- Raised eyebrows, head tilted, and a pause at the end of the clause. Correct answer.
- Rapid head nods throughout both clauses.
- Neutral eyebrows with no pause between clauses.
Explanation
Conditional clauses in NZSL are marked by raised eyebrows, a head tilt and a boundary pause or hold at the end of the clause before the consequence is signed. This non-manual contour tells the addressee that the first clause is a condition, not a finished statement. Lowered eyebrows are associated with wh-questions, not conditionals.
Question 31Interpersonal communication (receptive and productive NZSL in interaction)
During an NZSL conversation, your partner is telling a story. Which behaviour best shows you are following and encourages them to continue?
- Looking away to think about your reply
- Repeating the sign AGAIN several times
- Nodding and keeping eye contact Correct answer.
- Interrupting to ask about every detail
Explanation
Active listening in NZSL is shown through sustained eye contact, nodding and facial expression that matches the content. These backchannel signals tell the signer you are receiving the message and invite them to continue. Breaking eye contact or repeatedly interrupting disrupts the signer's turn.
Question 32Interpersonal communication (receptive and productive NZSL in interaction)
You want to get the attention of a Deaf friend across a quiet room before starting an NZSL conversation. Which approach is culturally appropriate?
- Walk up behind them and grab their shoulder firmly
- Throw a small object gently toward their feet to get attention
- Shout their name loudly across the room until they turn
- Wave in their line of sight or tap the table Correct answer.
Explanation
Deaf cultural norms favour visual or vibration-based attention-getters such as waving within the person's line of sight or tapping a table. These methods respect personal space and avoid startling the person. Shouting may not work and grabbing from behind can be intrusive.
Question 33Interpersonal communication (receptive and productive NZSL in interaction)
In NZSL, which non-manual feature typically marks a yes/no question?
- Lowered eyebrows and a backward head tilt
- Neutral face with no head movement at all
- Raised eyebrows with a repeated head shake
- Raised eyebrows and forward head tilt Correct answer.
Explanation
Yes/no questions in NZSL are marked by raised eyebrows and a forward head tilt, often held through the question. This non-manual pattern distinguishes them from statements and wh-questions. The facial signal is grammatical, not just emotional.
Question 34Interpersonal communication (receptive and productive NZSL in interaction)
You sign the wh-question 'WHERE YOU LIVE?' in NZSL. Which non-manual marker should accompany it?
- Raised eyebrows and a repeated head shake
- Raised eyebrows and a forward head tilt
- Lowered eyebrows with forward head tilt Correct answer.
- Neutral eyebrows with a polite smile
Explanation
Wh-questions in NZSL typically use lowered eyebrows and a forward head tilt, sometimes with a slight frown. This pattern is different from the raised eyebrows used for yes/no questions. Using the wrong non-manual marker can change the question type.
Question 35Interpersonal communication (receptive and productive NZSL in interaction)
You are not sure whether your conversation partner signed 'brother' or 'sister'. Which response is the best clarification request in NZSL?
- Nod, smile and quickly change the topic
- Look away and hope the meaning becomes clear
- Repeat the sign back with a puzzled look Correct answer.
- Fingerspell 'B-R-O-T-H-E-R' and then wait
Explanation
Repeating the uncertain sign back with a questioning face is a common repair strategy in NZSL. It shows exactly which item you missed and invites the signer to confirm or rephrase. Nodding or looking away hides the problem and risks misunderstanding.
Question 36Interpersonal communication (receptive and productive NZSL in interaction)
You are telling a story about two people, A and B. How do you best keep track of who does what in NZSL?
- Fingerspell both full names every time you mention them
- Keep both hands in one central position for both people
- Set each person at a different spot and point back Correct answer.
- Use only mouthing and avoid hand signs completely
Explanation
NZSL uses signing space to set up referents: each person is placed at a distinct location, and later points or glances refer back to them. This spatial tracking makes clear who performs each action. Repeating full names or signing in one spot makes the story harder to follow.
Question 37Interpersonal communication (receptive and productive NZSL in interaction)
In an NZSL narrative, how does a signer typically show that they are quoting what someone else said?
- By signing the whole quoted sentence much faster
- By fingerspelling 'S-A-I-D' before each quote
- By shifting body, head and gaze into the character Correct answer.
- By freezing the body and avoiding eye contact completely
Explanation
Role shift, also called constructed action, involves changing body posture, head orientation and gaze to portray another person's words or actions. This visual shift signals a quote or character viewpoint without needing a separate 'said' sign. It is a core narrative device in NZSL.
Question 38Interpersonal communication (receptive and productive NZSL in interaction)
Which is a common way to make a negative statement in NZSL?
- Use a head shake with the signed statement Correct answer.
- Sign the whole statement more slowly than usual
- Raise your eyebrows and lean forward toward the signer
- Fingerspell 'N-O-T' after every verb in the sentence
Explanation
Negation in NZSL is often shown by a head shake, sometimes with a frown or other negative non-manual signal, accompanying the signed statement. A negative sign such as NOT may also be used, but the head shake is a key grammatical marker. Raised eyebrows mark questions, not negation.
Question 39Interpersonal communication (receptive and productive NZSL in interaction)
You want to compare two school subjects in NZSL, saying you prefer maths to English. Which use of signing space best makes the contrast clear?
- Fingerspell both subject names without using signing space
- Use only a facial expression and no hand movement
- Place maths and English on opposite sides, then point Correct answer.
- Sign both subjects in exactly the same central location
Explanation
Contrastive structure in NZSL places each option at a separate location, often one on each side of the signing space. The signer can then point to or lean toward the preferred option to express the comparison clearly. Keeping both in one location blurs the contrast.
Question 40Interpersonal communication (receptive and productive NZSL in interaction)
During a long explanation in NZSL, you understand the main idea but miss one detail. Which action best keeps the interaction going while checking that detail?
- Look down and avoid eye contact until the explanation ends
- Backchannel, then ask a specific question at a pause Correct answer.
- Interrupt immediately and ask the signer to start again
- Pretend to understand and hope the detail is not important
Explanation
Good interaction management means signalling that you are following, then asking a focused question when the signer pauses. This preserves the flow of the explanation and targets only the missing detail. Interrupting at once or pretending to understand can disrupt communication.
Question 41Interpersonal communication (receptive and productive NZSL in interaction)
You want to take a turn in an NZSL conversation while your partner is signing. Which action is most appropriate?
- Begin signing over the top of your partner's signing.
- Wait for a pause, then start signing while keeping eye contact. Correct answer.
- Break eye contact and look at your hands to signal you are ready.
- Tap your partner's shoulder each time you want to speak.
Explanation
In NZSL, conversational turns are managed visually: signers typically wait for a natural pause or the end of an utterance before taking the floor. Taking a turn while maintaining eye contact shows respect for the current signer and keeps the visual channel open. Tapping or signing over someone disrupts this shared visual space.
Question 42Interpersonal communication (receptive and productive NZSL in interaction)
You are finishing a short conversation with a Deaf friend in NZSL. Which closing behaviour is most consistent with NZSL interaction norms?
- Fingerspell a long farewell message and leave without any closing sign.
- Use a clear closing sign, maintain eye contact, and wait for a response. Correct answer.
- Avoid eye contact and slowly back away while waving your hand.
- Say a quick goodbye sign and immediately turn away without waiting for a response.
Explanation
Closing a conversation in NZSL involves a clear closing signal and mutual acknowledgement. Maintaining eye contact and waiting for a response confirms that both parties have registered the end of the interaction. Abrupt exits or avoiding eye contact can appear rude in Deaf cultural norms.
Question 43Interpersonal communication (receptive and productive NZSL in interaction)
Two Deaf adults are conversing in NZSL, and you need to ask one of them a quick question. What is the most appropriate way to interrupt?
- Shout loudly and wave both arms until they stop signing and look at you.
- Step between the two signers and begin signing your question immediately.
- Tap repeatedly on the table until they look.
- Wave in their line of sight or tap a shoulder gently, then wait. Correct answer.
Explanation
To interrupt a signed conversation politely, use a visual attention-getter such as a wave in the signer's line of sight or a gentle shoulder tap. Then wait until you are acknowledged before signing your question. Stepping between signers or shouting breaks the visual conversation and is considered intrusive.
Question 44Interpersonal communication (receptive and productive NZSL in interaction)
Your conversation partner has clearly misunderstood a sign you just made. Which repair strategy is most effective in NZSL?
- Ignore the misunderstanding and continue the story as if nothing happened.
- Look away and wait for your partner to ask you what you meant.
- Re-establish eye contact and rephrase with different signs. Correct answer.
- Repeat the same sign more forcefully and faster without changing anything.
Explanation
Repair in NZSL is visual and interactive: re-establishing eye contact signals that you are addressing the misunderstanding. Rephrasing with different signs or fingerspelling gives your partner a new way to access the meaning. Repeating the same sign harder or ignoring the problem usually fails because the visual information has not changed.
Question 45Interpersonal communication (receptive and productive NZSL in interaction)
During an NZSL conversation, your partner is signing too quickly for you to follow. Which request is most appropriate?
- Tell them to stop signing altogether and start again.
- Look confused and hope they notice your difficulty.
- Sign SLOW PLEASE while maintaining eye contact. Correct answer.
- Increase your own signing speed to match theirs.
Explanation
Requesting that a partner slow down is a standard conversational repair move in NZSL. Signing SLOW PLEASE while keeping eye contact makes the request clear and maintains the connection. Looking confused without signing or speeding up yourself does not give your partner the information they need.
Question 46Interpersonal communication (receptive and productive NZSL in interaction)
You think your partner has signed the time '3:30', but you are not sure. Which clarification strategy is best in NZSL?
- Change the topic to avoid embarrassment about the number.
- Nod as if you understood and move on to the next point.
- Ask them to fingerspell the entire conversation again from the start.
- Repeat the number sign with a questioning facial expression. Correct answer.
Explanation
When a number or time sign is unclear, repeating the sign you think you saw with a questioning facial expression is an efficient clarification strategy. It focuses your partner on the specific item and invites confirmation or correction. Nodding without understanding or changing the topic leaves the miscommunication unresolved.
Question 47Interpersonal communication (receptive and productive NZSL in interaction)
You disagree with a plan your friend has proposed in NZSL. Which response best expresses disagreement while maintaining a cooperative conversation?
- Sign NO repeatedly without giving any further explanation.
- Pretend to agree with them to avoid any conflict.
- Acknowledge their idea, then sign a clear alternative. Correct answer.
- Shake your head vigorously and turn away from the conversation.
Explanation
Disagreeing in NZSL can be done cooperatively by acknowledging the other person's idea first and then presenting an alternative. A neutral or considered facial expression signals that the disagreement is about the idea, not the person. Vigorous head-shaking or unexplained NO can close down the conversation.
Question 48Interpersonal communication (receptive and productive NZSL in interaction)
You have just fingerspelled a new friend's name, 'Mere', in an NZSL conversation. How should you refer to Mere later in the same conversation?
- Point to the fixed location established for Mere. Correct answer.
- Fingerspell M-E-R-E every time you mention her name.
- Use a generic sign for 'girl' instead of her name.
- Avoid mentioning her again in the conversation.
Explanation
After fingerspelling a name, signers typically establish a referent in signing space and point back to that location for later mentions. This avoids repeated fingerspelling and supports smooth referencing. Using a generic sign or avoiding the person loses the specific identity you have established.
Question 49Interpersonal communication (receptive and productive NZSL in interaction)
You are in a small group conversation with three Deaf signers. Which behaviour best supports turn-taking and mutual understanding in NZSL?
- Keep signing visible and shift eye contact as turns change. Correct answer.
- Focus only on the person you are addressing and ignore the others.
- Turn your back to the group when you sign so you can concentrate.
- Ask everyone to speak one at a time in English.
Explanation
In group conversations, signers need to keep their signing visible to all participants and shift eye contact as turns change. This shared visual attention supports turn-taking and ensures everyone can follow. Focusing on one person or turning away excludes others from the conversation.
Question 50Interpersonal communication (receptive and productive NZSL in interaction)
You realise you have been nodding along in an NZSL conversation but have actually lost the thread of what your partner is saying. What is the most appropriate action?
- Change the topic abruptly to something you understand better.
- Continue nodding and hope to catch up later in the conversation.
- Admit you lost the thread and ask for a summary. Correct answer.
- Pretend you have an appointment and leave the room.
Explanation
Honest repair is valued in NZSL interaction: admitting you lost the thread and asking for a summary gives your partner a chance to repair the message. Pretending to understand or abruptly changing the topic can lead to bigger misunderstandings. A direct request for a recap keeps the conversation cooperative.