OCI Digital Assistant Professional case studies
OCI Digital Assistant Professional · Put your knowledge to work in context.
The Oracle Cloud Infrastructure 2024 Digital Assistant Professional credential is associated with exam code 1Z0-1071-24, aimed at developers and solution architects who build conversational assistants on OCI. This page is an independent study resource and is not affiliated with, endorsed by, or sponsored by Oracle. Oracle University's own exam page could not be read when this page was compiled: the request returned HTTP 403 and displayed only a site-maintenance notice with regional contact listings. As a result, the official question count, time limit, passing score, exam fee, delivery format, retake policy, and validity period are not published here and are marked for review. The OCI Digital Assistant Professional case studies are 5 cases and about 3,251 words.
1Retail Bank Digital Assistant Misroutes Card PIN Requests
A retail bank has a digital assistant named RetailBank with three skills: Accounts, Cards, and Loans. The assistant handles about 18,000 sessions per month across web and mobile.
735 words, about 4 min2Insurance FNOL Entity Resolution and Composite Bag Prompts
A health insurer's digital assistant handles first notice of loss (FNOL) for auto claims. The skill uses a composite bag entity named ClaimDetails with five entity items: policyNumber (custom entity), lossDate (system.Date), claimType (custom list: collision, theft, weather, other), vehicle (custom entity), and description (string).
698 words, about 3 min3Order Status Custom Component Token Expiry and Timeout
A logistics company uses a custom component to return order status. It is Node.js, deployed as an OCI Function behind API Gateway, and invoked about 8,000 times per day.
641 words, about 3 min4Patient Portal Web Channel Authentication and PHI Exposure
A hospital's patient portal embeds the web channel. The portal generates a URL with userId=MRN12345, and the digital assistant's custom component getAppointments reads that value from the component payload and calls the EHR API.
621 words, about 3 min5Airline Rebooking Flow Interrupted by Q&A and Help Requests
An airline's RebookFlight skill collects confirmationNumber, flightDate, and newFlight in a composite bag. The flow sets rebookingInProgress=true and stores partial data.
556 words, about 3 min