OET Nursing study materials
OET Nursing study resources

OET Nursing key terms

OET Nursing · Get comfortable with the vocabulary.

patient-centred communication

An approach in which the health professional explores the patient's concerns, beliefs and preferences and involves them in decisions, rather than simply delivering instructions. In OET Speaking it is assessed through relationship-building and shared decision-making.

Related: empathy statement, shared decision-making
empathy statement

A short spoken response that names and acknowledges what the patient appears to feel, for example 'That sounds really frightening for you.' It signals understanding before you move on to information or advice.

Related: patient-centred communication, signposting
signposting

Telling the listener in advance how a conversation will be structured, such as 'I'd like to ask a few questions first, then explain the plan.' It helps patients follow the consultation and is rewarded in OET Speaking.

Related: empathy statement, open question
open question

A question that cannot be answered with yes, no or a single word, usually beginning with what, how or why. It invites the patient to describe their experience in their own words and gathers richer information.

Related: closed question, signposting
closed question

A question that limits the answer to a short response, often yes or no, or a specific fact. Useful for confirming details such as medication doses, but it should not dominate a patient-centred interview.

Related: open question
role-play card

The candidate's prompt in OET Speaking. It states the setting, the patient's situation and background, and the tasks you must accomplish, such as taking a history and explaining a treatment. It is not shown to the examiner playing the patient.

Related: interlocutor, warm-up phase
interlocutor

The person who plays the patient during the OET Speaking role-play and manages the warm-up conversation. They follow a scripted role but respond naturally to what the candidate says.

Related: role-play card, warm-up phase
warm-up phase

The short, unassessed conversation at the start of OET Speaking in which the interlocutor asks about your work or study. It is not scored but helps settle nerves and check identity.

Related: interlocutor, role-play card
linguistic criteria

The OET Speaking scoring categories relating to language use: intelligibility, fluency, appropriateness of language, and grammar and vocabulary. They are judged alongside the clinical communication criteria.

Related: clinical communication criteria, intelligibility
clinical communication criteria

The OET Speaking scoring categories covering relationship-building, information gathering, information giving and shared decision-making. They assess how well you communicate clinically, not your medical knowledge alone.

Related: linguistic criteria, patient-centred communication
intelligibility

How easily a listener can understand your speech. It depends on pronunciation, stress, rhythm and clarity rather than on having a particular accent, and it is one of the OET Speaking linguistic criteria.

Related: linguistic criteria, fluency
shared decision-making

Discussing options with the patient, checking their views and agreeing a plan together. In OET Speaking it is a scored criterion and often requires summarising choices and confirming the patient's agreement.

Related: patient-centred communication, clinical communication criteria
chunking

Breaking a long or complex message into short, manageable pieces of information, pausing to check understanding between them. It is a common strategy for explaining diagnoses or treatment plans clearly.

Related: teach-back, jargon
teach-back

Asking the patient to repeat in their own words what they have understood, so you can check comprehension and correct gaps. It is more reliable than asking 'Do you understand?'

Related: chunking, jargon
jargon

Specialist or technical vocabulary that a lay listener may not understand, such as 'hypertension' instead of high blood pressure. OET expects you to avoid or explain it when speaking to patients.

Related: teach-back, chunking
referral letter

A formal written message from one health professional to another asking them to see a patient, giving the reason for referral, relevant history and what is being requested. It is the most common OET Writing task.

Related: letter of transfer, discharge summary
letter of transfer

A written handover sent when a patient moves between wards, units or facilities, covering current condition, treatment and ongoing needs. It differs from a referral because care is being passed on rather than requested.

Related: referral letter, discharge summary
discharge summary

A document written when a patient leaves hospital, summarising the admission, treatment given, outcome and follow-up arrangements. It gives the next clinician a concise record of what happened.

Related: referral letter, letter of transfer
case notes

The source material in OET Writing: brief clinical notes about the patient from which you select and expand relevant information into a letter. Not every detail in them belongs in your letter.

Related: selection of content, referral letter
selection of content

Choosing which details from the case notes are relevant to the reader and purpose of the letter, and leaving out the rest. It is a core OET Writing criterion, so relevance matters more than completeness.

Related: case notes, conciseness
conciseness

Expressing information in as few words as needed without losing meaning. OET Writing rewards letters that stay within the word limit and avoid unnecessary background or repetition.

Related: selection of content, word limit
word limit

The stated maximum length for the OET Writing task, currently 180 to 200 words. Writing far over or under it can affect your score, so plan the letter before you begin.

Related: conciseness, letter plan
letter plan

A quick outline made before writing, grouping the selected case-note information into paragraphs. It keeps the letter organised and helps you stay within the word limit.

Related: word limit, paragraphing
paragraphing

Dividing a letter into logical paragraphs, each with a clear purpose such as reason for writing, relevant history and request. Good paragraphing helps the reader find information quickly.

Related: letter plan, salutation
salutation

The greeting at the start of a letter. In OET Writing, use the title and surname given in the task, for example 'Dear Dr Patel', and match it to the correct closing.

Related: complimentary close, paragraphing
complimentary close

The sign-off at the end of a letter. Use 'Yours sincerely' when the recipient is named and 'Yours faithfully' when the name is unknown, then sign and print your name as required.

Related: salutation
purpose statement

The opening sentence of a referral or transfer letter that says why you are writing, such as 'I am writing to refer Mr Lee, who requires assessment of his knee pain.' It orients the reader immediately.

Related: referral letter, paragraphing
conciseness versus completeness

The tension in OET Writing between including all clinically important facts and keeping the letter short. Resolve it by asking what the reader needs in order to act, and cutting everything else.

Related: selection of content, conciseness
paraphrasing

Rewriting information in your own words, for example turning note fragments into full sentences. In OET Writing it shows you can transform notes rather than copy them, and it is expected throughout.

Related: case notes, cohesion
cohesion

The way sentences and paragraphs are linked so the text flows, using pronouns, referencing words and connectors such as 'however' or 'as a result'. Weak cohesion makes a letter hard to follow.

Related: paraphrasing, paragraphing
gist

The main overall meaning of a spoken or written text, as opposed to specific details. Many OET Listening and Reading tasks ask you to identify the gist before answering detail questions.

Related: detail question, inference
detail question

A question that asks for a specific fact from a text, such as a time, dose or reason. In OET Listening Part A, answers often come from a short phrase in a consultation.

Related: gist, distractor
distractor

An option or piece of information that sounds plausible but is wrong, often because it is mentioned and then corrected or rejected. Recognising distractors is central to OET Listening Part B and C.

Related: inference, detail question
inference

Working out meaning that is implied rather than stated, such as a speaker's attitude or a likely outcome. OET Listening Part C and Reading Part C often require this kind of reasoning.

Related: gist, distractor
note completion

A task type in which you fill gaps in a set of notes using words heard in a recording. OET Listening Part A uses this, and answers must fit grammatically and stay within the word limit.

Related: detail question, word limit
paraphrase recognition

Spotting when the same idea is expressed with different words in the question and the text. OET Reading and Listening rely heavily on this, so matching exact wording is often a trap.

Related: distractor, gist
skimming

Reading quickly for the main idea or overall structure of a text, without stopping on details. It helps you decide where the answer to a question is likely to be found.

Related: scanning, gist
scanning

Moving your eyes quickly over a text looking for specific words, numbers or names. It is useful in OET Reading Part A, where you match information across several short texts under time pressure.

Related: skimming, paraphrase recognition